Sofology - Manchester Opiniões 2162

TrustScore: 5 em 5

4,8

White City Retail Park, M16 0RP Manchester, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Purchased my first ever sofa for my first home, Happy made it the easiest experience! He was beyond helpful and attentive without being pushy or over the top, he was knowledgable and also very good at... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very helpful staff and excellent choice of sofas, being able to walk around to find a sofa I like and then get assistance,and not being approached as soon as I walk in the door.

A empresa respondeu

Classificada 5 em 5 estrelas

A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The customer service was excellent, I walked in and was acknowledged. I was asked to have a look around and if I needed help they were here. It was lovely not to be rushed or mithered, I chose what I... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. Acessórios para móveis
  3. Loja de móveis
  4. Loja de artigos domésticos
  5. Loja de mobília para sala de estar
  6. Loja de estofos

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • White City Retail Park, M16 0RP, Manchester, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I recently bought a sofa from sofology…

I recently bought a sofa from sofology and had a great experience. The staff member who helped me,called happy
Happy and was extremely helpful from start to finish. He took the time to explain every detail and helped me look around the store to find the best sofa for my needs.
Happy clearly explained the materials, the options available, and the five-year guarantee, making everything very easy to understand. He was patient, knowledgeable, and kept checking that I was happy with everything before finalising the purchase.
His advice and information were really useful, and he made the whole process smooth and stress-free. I think he’s a great asset to the store. Thank you again for the excellent service!

4 de março de 2026
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you for this amazing review Miss Mohammed

Classificada 5 em 5 estrelas

Very helpful and patient with making…

Very helpful and patient with making our purchase

23 de fevereiro de 2026
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Justice was very polite and very…

Justine was very polite and very helpful.

19 de fevereiro de 2026
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Mr Happy was great !!

Mr Happy
The sales rep. was very professional. Its due to his genuine advise that we decided to buy a sofa from sofology.

18 de fevereiro de 2026
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you for awarding us 5 stars Pradeep!

Classificada 5 em 5 estrelas

Great service , lovely lady

Called into the Manchester branch needed advice and help , Leanne did both great service and a lovely helpful lady , order placed

Thank you

17 de fevereiro de 2026
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you for awarding us 5 stars :-)

Classificada 4 em 5 estrelas

Amazing sofa

Amazing sofa, so comfy and looks amazing
One star knocked off as their payment plan process was such a hassle that I ended up just paying up front instead

18 de abril de 2025
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you so much for your lovely feedback. We're really sorry to hear the finance application felt difficult to go through. That definitely isn’t the experience we want anyone to have, and we appreciate you flagging it. We’re always reviewing the process with our partners to make it as straightforward as possible, so your feedback genuinely helps us improve. Thanks again!

Classificada 5 em 5 estrelas

We had an absolutely fantastic…

We had an absolutely fantastic experience at Sofology, all thanks to Leanne. From the moment we walked in, she was welcoming, friendly, and genuinely interested in helping us find the perfect sofa.
Leanne took the time to understand exactly what we were looking for, talked us through all the options, fabrics and explained everything clearly so we felt confident in our choice. Her knowledge was brilliant, and nothing was too much trouble, even when we changed our minds a couple of times!
Leanne made the whole process easy, relaxed, and enjoyable. Leanne is a credit to the company, and we couldn’t be happier with the service we received. Thank you.

11 de fevereiro de 2026
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Leanne. Thank you for taking the time to leave a review 😊

Classificada 5 em 5 estrelas

Excellent advice and service

Excellent advice and service. Leanne at Manchester branch was so helpful. We changed our minds on the material within 48 hours of placing the order and changing it was not a problem. Leanne fully explained everything to us and was professional and friendly.

28 de janeiro de 2026
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you so much for taking the time to share your experience and for leaving such a positive review about the excellent customer service you received during your visit to Sofology. We are thrilled to hear that our team was able to provide you with the level of service you deserve, and your feedback means a lot to us. Knowing that you had a great experience encourages us to continue delivering the best possible service to all our customers. If you have any further comments or need assistance in the future, please don’t hesitate to reach out. Your support is greatly appreciated! 😊

Classificada 5 em 5 estrelas

Great customer experience

Great customer experience

4 de fevereiro de 2026
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Classificada 5 em 5 estrelas

Excellent Customer Service

I bought my sofa from the sofology in Stockport. The staff were all amazingly friendly, helpful and knowledgeable. I had a pretty specific idea of what I wanted but also had small door frame to get sofa through. Sarah member of staff spent time measuring and helping me.

31 de janeiro de 2026
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

It was great experience.

It was great experience.
Very happy with service provided by Happy Singh.
He is a great guy.

31 de janeiro de 2026
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you for sharing your experience!

Classificada 5 em 5 estrelas

Sofology Manchester review

We met qassim, he guided us very well and aided us. Ikram helped us put our order through he was very thorough. Overall a very positive experience!!!

31 de janeiro de 2026
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by both Qassim and Ikram. Have a great day 😊

Classificada 5 em 5 estrelas

Great Customer Service

I called in to have a look around and was helped by Happy. What a lovely guy. I went back the following evening and ordered a sofa. The other staff were lovely too, not pushy, just nice and very helpful.

28 de janeiro de 2026
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you for awarding us 5 stars

Classificada 5 em 5 estrelas

The young man who finalised the…

The young man who finalised the purchase was very charming and helpful. He had the perfect balance of a lovely informal, friendly approach as well as being very professional and informed. He really helped us feel we had space and time to decide and support when we needed it. He went the extra mile too.

All staff were really informed, friendly and helpful.

25 de janeiro de 2026
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you for sharing Ms Khan!

Classificada 5 em 5 estrelas

First of all all the staff are friendly…

First of all all the staff are friendly and helpful.
Ikram went above and beyond to make us feel welcomed and bent over backwards to solve the problem
we had.
I will recommend Sofology to anyone

23 de janeiro de 2026
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Classificada 5 em 5 estrelas

Salesman was very helpful and talked me…

Salesman was very helpful and talked me through the whole process explaining everything to me.

24 de janeiro de 2026
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Classificada 5 em 5 estrelas

No pressure ,no add on.Dealt with them…

No pressure ,no add on.Dealt with them in past

27 de janeiro de 2026
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Classificada 5 em 5 estrelas

Ikram was great

Ikram was great - he made the experience so easy & enjoyable!

30 de dezembro de 2025
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you for awarding us 5 stars Mrs W

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