Sofology - Manchester Opiniões 2163

TrustScore: 5 em 5

4,8

White City Retail Park, M16 0RP Manchester, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Purchased my first ever sofa for my first home, Happy made it the easiest experience! He was beyond helpful and attentive without being pushy or over the top, he was knowledgable and also very good at... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The staff were friendly but not pushy and that is what we like , to be left alone to browse but have someone there if we ask . All in all we bought a sofa after lots of trying the style we wanted from... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very helpful staff and excellent choice of sofas, being able to walk around to find a sofa I like and then get assistance,and not being approached as soon as I walk in the door.

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. Acessórios para móveis
  3. Loja de móveis
  4. Loja de artigos domésticos
  5. Loja de mobília para sala de estar
  6. Loja de estofos

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • White City Retail Park, M16 0RP, Manchester, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Thankyou for the help given today 27-12-2025.

Justine Kennedy, the sales person who dealt with us was today, was so very helpful. Explaining how the configuration of the suites worked. Which we had no idea about. It was such a big help.

27 de dezembro de 2025
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Classificada 5 em 5 estrelas

Excellent Service

Lean was extremely helpful, clearly explaining the features of the sofas and the various options available. She was patient and thorough, guiding us through every step—from selecting the right options to completing the finance application. Thank you, Lean, for such excellent service.

27 de dezembro de 2025
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊

Classificada 5 em 5 estrelas

Will was very patient with me

Will was very patient with me, answered all my questions.

26 de dezembro de 2025
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Classificada 5 em 5 estrelas

Happy with the purchase and service-Will

I ordered a lovely sofa and was assisted by Will. I felt I was given really good advice. All stages - from start to finish- were very clearly explained. Will also helped to sort out the finance side. I really appreciated the time, space and freedom I was given to look around, ask questions and make the decision. I never felt pushed or pressured into making purchase decision on the spot. Will made the experience pleasant and stress free. I would definitely recommend and visit the store again.

14 de dezembro de 2025
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you for taking the time to leave a 5-star review!😊

Classificada 5 em 5 estrelas

Customer service is excellent

Customer service is excellent. Love my new sofa. 1st time I used Sofology and the experience was great. The in-store representative, (Happy at Old Trafford) was very knowledgable and attentive to our requirements. He took his time to discuss options with me and was very patient with my grumpy husband. Delivery was on time, sofa quality is great. The whole experience was seamless. I will certainly be ordering from here again in future. Thank you.

25 de outubro de 2025
Opinião espontânea
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

What an amazing review, thank you so much for taking the time to write this 😊

Classificada 5 em 5 estrelas

Very professional and efficient team…

Very professional and efficient team member called Happy . Assisted and made the whole transaction easy to understand without pushing .

17 de dezembro de 2025
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Classificada 5 em 5 estrelas

I am waiting for my sofa desperately

I am waiting for my sofa desperately, over all customer service is best and very helpful.

11 de dezembro de 2025
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Classificada 5 em 5 estrelas

Good atmosphere

Good atmosphere, no mither great staff
Good attitude and knowledgeable

4 de dezembro de 2025
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you for taking the time to leave a 5-star review!😊

Classificada 5 em 5 estrelas

Friendly not pushy staff

Friendly not pushy staff. Talk you through different options. Positive experience.

2 de dezembro de 2025
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Classificada 5 em 5 estrelas

Understanding

They were very helpful and understanding to help you the best way. We were very picky to choose what we want because of my husband health situation.they weren’t rushing us we took our time and made a discussion.

24 de novembro de 2025
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Classificada 5 em 5 estrelas

Will was great

Will was great! Really good customer service and looked after us when buying our first ever big purchase!

22 de novembro de 2025
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you for sharing your experience :-)

Classificada 5 em 5 estrelas

Will was really helpful helping us…

Will was really helpful helping us choose and buy our sofas. Thanks

19 de outubro de 2025
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester



Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Will was able to assist you in choosing and purchasing your sofas. Providing excellent customer service is our top priority, and it's great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofas!

Classificada 5 em 5 estrelas

Store staffs Professional integrity

The store staffs were super helpful, patient, and friendly, offering valuable advice that helped in choosing furniture satisfying my domestic need.

15 de novembro de 2025
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Classificada 5 em 5 estrelas

I would have given Leanne 10 if…

I would have given Leanne 10 if it went up to 10 👌🏻

18 de novembro de 2025
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Classificada 5 em 5 estrelas

There was a wide range of options which…

There was a wide range of options which was great. We felt no pressure purchasing the sofa, the sales person was great.. we saw him 3 times before finally settling on a sofa and he was helpful and patient with us each time.

15 de novembro de 2025
logótipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

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