Our sales consultant Ayas Mohamed (New Malden branch) was great. He explained the options available (within our budget) & gave suggestions based on our requirements. Ayas was very patient & help... Ver mais
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Localização
Alterar localizaçãoUnit B, 150 Kingston Road, KT3 3RD Kingston-upon-Thames, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We visited Sofology recently to find a new sofa and couldn't be happier with the service. Ayas assisted us and was brilliant—he really listened to what we were looking for and helped us find the perfe... Ver mais
A empresa respondeu
Sammi who served us was very helpful. We'd previously been in another store and came away because of their horrid hard sell attitude. Sammi gave us enough information and left us to browse at our own... Ver mais
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Really happy with how this went. Went into the shop not totally sure what I wanted, and the staff were helpful without being pushy — they left us to browse and only came over when we had questions. Go... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit B, 150 Kingston Road, KT3 3RD, Kingston-upon-Thames, Reino Unido
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service from Nips and the manager…
Great service from Nips and the manager Shah - would highly recommend
29 de novembro de 2025
Resposta da Sofology - New Malden
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Seamless process
27 de novembro de 2025
Resposta da Sofology - New Malden
Thank you for your review Candy. We hope you found the perfect sofa!
Very friendly and helpful staff.Did not…
Very friendly and helpful staff.Did not try and push for a sale nor push for us to take insurance on the product.They let the product do the talking.
26 de novembro de 2025
Resposta da Sofology - New Malden
Thanks for your review Geoff!
Range of products
22 de novembro de 2025
Resposta da Sofology - New Malden
Thank you for awarding us 5 stars Stephanie :-)
The consultant really knew his stuff
The consultant really knew his stuff. Made us choose your store over others!
25 de novembro de 2025
Resposta da Sofology - New Malden
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Very helpful service!
Junior was great at talking us through the practicalities of what we needed and suggesting suitable alternatives to meet our needs. Great selection!
22 de novembro de 2025
Resposta da Sofology - New Malden
Thank you for taking the time to write this great review :-)
Great customer service from Junior!
Junior delivered an amazing service to myself and my family. He went above and beyond for us - I’m really happy we were served by him.
17 de novembro de 2025
Resposta da Sofology - New Malden
Hi there, thank you for your review. Another great review for Junior, we will make sure to pass this on! Have a nice day.
Looking for a sofa made easy
Looking for a sofa was made easy, welcoming staff with no over bothering. Ayas was very nice, professional and answered our questions and more.
I hope the delivery of our sofa and experience ends with the same standard.
16 de novembro de 2025
Resposta da Sofology - New Malden
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Vip’s customer service won us over
Vip’s customer service won us over. We purchased a sofa due to his honesty and transparency.
16 de novembro de 2025
Resposta da Sofology - New Malden
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
I just bought a sofa with the help of…Sahlin
I just bought a sofa with the help of Sahlin today, he was very professional, helpful, knowledgeable and didn’t apply too much pressure. He made sure we had enough time to consider and also let us consider every option too. I just wish every furniture shopping experience was the same
15 de novembro de 2025
Resposta da Sofology - New Malden
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Knowledgeable staff
15 de novembro de 2025
Resposta da Sofology - New Malden
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
New Malden
The salesperson, was exceptionally helpful and knowledgeable, and above all, patient. Good service from the sales team.
13 de novembro de 2025
Resposta da Sofology - New Malden
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Resposta da Sofology - New Malden
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very friendly service really happy with…
Very friendly service really happy with the outcome
25 de outubro de 2025
Resposta da Sofology - New Malden
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service
Ayas Mohamed has been amazing. We visited the store twice to check measurements etc. and ensure that the sofa was the right one for us. We then had a telephone call to place the order. Ayas answered all of my many questions, whilst being very patient and I didn’t feel pressured into making a purchase. Thank you!
10 de novembro de 2025
Resposta da Sofology - New Malden
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Excellent service from the sales team …
Excellent service from the sales team (Junior)
We are returning customers & can’t speak highly enough.
10 de novembro de 2025
Resposta da Sofology - New Malden
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.
Great experience
Very good shopping experience with friendly, proactive, and helpful staff.
11 de outubro de 2025
Resposta da Sofology - New Malden
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Staff at the store were very helpful…
Staff at the store were very helpful and friendly
2 de novembro de 2025
Resposta da Sofology - New Malden
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Had a great support from Sofology and…
Had a great support from Sofology and team also helped in our order amendments without any issues
2 de novembro de 2025
Resposta da Sofology - New Malden
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent customer service from Junior @New Malden Sofology
Exceptional Service from Junior at Sofology!
We recently purchased our new sofa at Sofology and were lucky enough to be assisted by Junior. We wanted to leave this review to highlight his truly exceptional service.
Junior was incredibly polite and friendly from the moment we walked in. He was knowledgeable about every Sofology product and fabric, he could answer all of our questions quickly and clearly. He took his time, never making us feel rushed, and made sure both my husband and I fully understood all the options and were completely happy with our final purchase decision.
Junior genuinely represented the Sofology brand brilliantly. Looking forward to sitting on the French Riveria!
1 de novembro de 2025
Resposta da Sofology - New Malden
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
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