The visit and purchase was made very pleasant by the staff, a Sofalogist named Nicole. It was relaxing looking round. We weren't pressured. then found a bargain and sofa we liked. Made the purchase an... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG Orpington, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Told the sales rep exactly what we were looking for and she walked us round the store showing us the suites that met our criteria. Had a difficult choice to make with the very first two we looked at b... Ver mais
A empresa respondeu
We visited Sofology not very happy with the Insurance Company having taken months to take action over our two settees. Nicole Lippi was extremely helpful and charming - she spent time with us sor... Ver mais
A empresa respondeu
The staff were brilliant,gave plenty of informstion about how tp buy a good couch/sofa. Attentive qnd spend quality time wiuh client.
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- também em
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de estofos
- Loja de mobília para sala de estar
- Loja de móveis
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG, Orpington, Reino Unido
- 0344 863 9038
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Had good choice of sofa in lots of…
Had good choice of sofa in lots of different fabrics and leather, with wide choice of colours. The young lady who served us was great did not overpower us , let us look and was there when we wanted to ask questions, which was good not like other furniture stores that dont leave you alone to look and follow you around. I think her name was Haley, well done, like your customer service. Well done Sofology if this is how your staff are trained.
27 de outubro de 2025
Resposta da Sofology - Orpington
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Keswick sofa bed
We went to check out sofa beds. The next day we were back to purchase a Keswick. 😀 Nicole was super friendly, polite, and knew her stuff. Thanks to Nicole, the whole process was smooth and enjoyable.
24 de outubro de 2025
Resposta da Sofology - Orpington
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
We had a great sales person who was…
We had a great sales person who was extremely helpful and was explaining everything very well
24 de outubro de 2025
Resposta da Sofology - Orpington
What an amazing review, thank you so much for taking the time to write this 😊
I was promptly attended to by a very…
I was promptly attended to by a very friendly, supportive and attentive salesperson
26 de outubro de 2025
Resposta da Sofology - Orpington
What an amazing review, thank you so much for taking the time to write this 😊
I found the sales person very helpful…
I found the sales person very helpful and explained the methods of payment and additional products available
25 de outubro de 2025
Resposta da Sofology - Orpington
Thank you for your wonderful review! We're glad our salesperson assisted you effectively and explained our payment methods and products clearly. Your feedback is valuable, and we're pleased you had a positive experience at Sofology Orpington. If you have more questions or need assistance, feel free to reach out. We look forward to welcoming you back!
Great customer service
Great customer service, were shown a range a options for different sofas along with the different configurations.
25 de outubro de 2025
Resposta da Sofology - Orpington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Nicole from the Orpington branch was fantastic.
Nicole from the Orpington branch was fantastic. Really helpful, friendly and efficient
25 de outubro de 2025
Resposta da Sofology - Orpington
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great customer services when visiting…
Great customer services when visiting the store. A nice relaxed environment and no pressure when browsing their products.
24 de outubro de 2025
Resposta da Sofology - Orpington
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great service didn’t rush you to make a…
Great service didn’t rush you to make a decision and spent time to help me choose
24 de outubro de 2025
Resposta da Sofology - Orpington
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great service from Nicole
We were met as we entered the store by a young lady called Nicole she was very pleasant and helpful and answered any questions we had, l must say that we left the store feeling very happy with the service we had from this young lady. I was not told by anyone that there is a delivery charge of £129. Most disappointing.
23 de outubro de 2025
Resposta da Sofology - Orpington
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great experience purchasing a sofa in…
Great experience purchasing a sofa in store today. Nicole was very helpful, she was able to answer all our questions and assist us in making the best decision. Thank you
23 de outubro de 2025
Resposta da Sofology - Orpington
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent service
We purchased 2 two seater sofas and footstool
Zacklyn was extremely helpful answered all our questions and was never too pushy.
We found her very knowledgeable and helpful for us.
21 de outubro de 2025
Resposta da Sofology - Orpington
Thank you for sharing your experience with us! We're delighted to hear about your positive visit to Sofology Orpington and that Zacklyn provided you with the helpful service you deserve. Your feedback is greatly appreciated as we aim to keep our customers comfortable and informed.
Enjoy your new sofas and footstool, and we look forward to welcoming you back. If you have any questions or need assistance, please reach out.
Great customer service
Zacklyn was fantastic, very helpful, friendly and polite.
21 de outubro de 2025
Resposta da Sofology - Orpington
Thank you so much for taking the time to leave us such a wonderful review!
No Pushy sales
I was approached when I entered the store but left to browse as requested. Haley in sales was very helpful
18 de outubro de 2025
Resposta da Sofology - Orpington
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Resposta da Sofology - Orpington
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great customer service experience
Nicole was courteous and extremely helpful during our recent visit. She listened to our requirements and took the time to show us round sofas that met our requirements. Her great customer service made our purchase easy. Now just need to await the delivery.
15 de outubro de 2025
Resposta da Sofology - Orpington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Resposta da Sofology - Orpington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Resposta da Sofology - Orpington
Hi there, thanks for taking the time to leave a review. If there's anything else we can help with please don't hesitate to get in touch and we'll be happy to assist!
The assistant was very polite and…
The assistant was very polite and helpful, and very patient.
15 de outubro de 2025
Resposta da Sofology - Orpington
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a positive experience at Sofology Orpington. Our team strives to provide polite, helpful, and patient service to all our customers, and it's fantastic to know that we met your expectations.
Your kind words and perfect rating mean a lot to us and motivate us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
We look forward to welcoming you back to our store soon!
Helpful
We were welcomed into the showroom and ask what we were looking for and then show many sofas
Zackera serves us and gave us lots of info about size colour materials extras
We ordered two sofas and are looking forward to them arriving
11 de outubro de 2025
Resposta da Sofology - Orpington
Thank you for sharing your experience at Sofology Orpington. We're glad you felt welcomed and assisted. Zackera will appreciate your feedback.
We hope your new sofas bring comfort and style to your home. If you have questions or need assistance, please reach out.
Thank you for your kind words and for choosing Sofology.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.