We had a really positive experience buying our sofas from Sofology. Lauren and Chris were both fantastic with us from start to finish. They were patient, kind and took the time to explain all the... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 4, Plymouth Gateway Retail Park, PL6 8ET Plymouth, GB
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Leia as opiniões dos outros
You are left to look without being pestered sales assistant very helpful and nothing to much trouble even though he was a new sales assistant to the Plymouth store I’m sure he will thrive in your busi... Ver mais
A empresa respondeu
This is the best furniture store in Plymouth Great range of suites well laid out with so much choice on specifications and fabrics Many thanks to the patience of Tilly White who made us feel at ea... Ver mais
A empresa respondeu
Friendly customer service but also new when to step away & was never too pushy or 'hard sell' in any way which is extremely off-putting! Very informative & knowledgeable, extremely helpful - nothin... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit 4, Plymouth Gateway Retail Park, PL6 8ET, Plymouth, Reino Unido
4,8
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great Staff
Friendly, helpful, knowledgeable staff with a “no question is too stupid” attitude.
9 de novembro de 2025
Resposta da Sofology - Plymouth
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great experience
Bought new sofa and the experience was very good no pushy sales could our time and enjoy the time finding our new sofa
6 de novembro de 2025
Resposta da Sofology - Plymouth
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very happy with the salesperson Tilly…
Very happy with the salesperson Tilly who was very helpful.
2 de novembro de 2025
Resposta da Sofology - Plymouth
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Exceptional staff
Spotless and well lit showroom, immediately and politely welcomed on entering. Excellent range of sofas in good room sets. We initially called in on 30/10/25 and returned the next day to place the order. Callum assisted and advised us who was very helpful and knowledgeable and remembered us from our previous visit. Refreshingly interested in our requirements
31 de outubro de 2025
Resposta da Sofology - Plymouth
Thank you for sharing your experience :-)
Tilly was so helpful and very friendly…
Tilly was so helpful and very friendly not at all pushy which is a breath of fresh air these days. Overall a great experience thank you
2 de novembro de 2025
Resposta da Sofology - Plymouth
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great Service
The salesperson was extremely helpful and knowledgeable.
Helped me to make an informed choice.
31 de outubro de 2025
Resposta da Sofology - Plymouth
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great customer service from Chris in…
Great customer service from Chris in Plymouth very knowledgeable and informative. Very happy with my purchase.
27 de outubro de 2025
Resposta da Sofology - Plymouth
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Thanks to Chris for making this a quick…
Thanks to Chris for making this a quick and smooth purchase. We'll be back!
28 de outubro de 2025
Resposta da Sofology - Plymouth
Hi there, thank you for taking the time to leave a 5-star review!😊
Great customer service
Excellent service from Tilly in the Plymouth store, she explained everything very clearly. A pleasure to deal with.
25 de outubro de 2025
Resposta da Sofology - Plymouth
Good afternoon, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very Friendly detailed explanation of…
Very Friendly detailed explanation of how your company operates. Brilliant impressed the wife.
21 de outubro de 2025
Resposta da Sofology - Plymouth
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent customer service
Excellent customer service. Left me alone to make my own decision but was on hand to answer any questions
21 de outubro de 2025
Resposta da Sofology - Plymouth
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Resposta da Sofology - Plymouth
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.
Tilly was fantastic!!!
Tilly was fantastic and made the purchasing so easy! Would recommend her to anyone!
18 de outubro de 2025
Resposta da Sofology - Plymouth
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Lauren listened explained and was very…
Lauren listened explained and was very helpful and transparent in costs and fees nothing was hidden.
18 de outubro de 2025
Resposta da Sofology - Plymouth
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Loved the no pressure sales…
Loved the no pressure sales environment, and a wonderful variety of products. Tilly was amazing - super helpful, explained everything really clearly. An absolute pleasure to shop here.
16 de outubro de 2025
Resposta da Sofology - Plymouth
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Attentive staff
Attentive staff, not at all pushy. Even allowed me to take a swatch home to check the colour. Great service got the sale.
6 de outubro de 2025
Resposta da Sofology - Plymouth
Thank you for sharing Mrs C
Callum was great…very helpful
Callum was great…very helpful, knowledgeable and professional
I thought your product displays were very good.. as was your website.
We placed an order ….thankyou.
4 de outubro de 2025
Resposta da Sofology - Plymouth
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Resposta da Sofology - Plymouth
Thank you for your wonderful feedback! We're thrilled you had a positive experience at Sofology Plymouth and that our team made you feel comfortable. We're glad you appreciated the variety in our store.
Your satisfaction is our priority, and your kind words encourage our team. We look forward to welcoming you back for your furniture needs.
Resposta da Sofology - Plymouth
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent customer service
Wonderful experience! Amazing customer service from Chris, he answer literally every question from measuring to fit the unit in our cottage, flipping the sofa up to check on assembly requirements to showing us how to plump and flip our cushions to keep the sofa fresh and new over the years to come. Chris even sorted us out a great deal on delivery of both our sofas and a stain removal kit.
23 de setembro de 2025
Resposta da Sofology - Plymouth
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Chris. Have a great day 😊
A Experiência Trustpilot
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