Sofology - Plymouth Opiniões 

1380
•
TrustScore: 4.5 em 5

4,7

Unit 4, Plymouth Gateway Retail Park, PL6 8ET Plymouth, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We had a really positive experience buying our sofas from Sofology. Lauren and Chris were both fantastic with us from start to finish. They were patient, kind and took the time to explain all the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This is the best furniture store in Plymouth Great range of suites well laid out with so much choice on specifications and fabrics Many thanks to the patience of Tilly White who made us feel at ea... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Friendly customer service but also new when to step away & was never too pushy or 'hard sell' in any way which is extremely off-putting! Very informative & knowledgeable, extremely helpful - nothin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great range of sofa’s , went to purchase a reclining corner sofa , ended up with 2 seperate sofa’s a massive thanks goes out to Chris who was so patient with us , he even bought me a cup of tea ! Defi... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para móveis
  4. Loja de artigos domésticos
  5. Loja de estofos
  6. Loja de mobília para sala de estar
  7. Loja de móveis

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Unit 4, Plymouth Gateway Retail Park, PL6 8ET, Plymouth, Reino Unido

4,7

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,7

Todas as opiniões

(1380)

13 841 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very helpful and informative.

Very helpful and informative.

6 de setembro de 2025
logótipo da Sofology - Plymouth

Resposta da Sofology - Plymouth

Hi there, thank you so much for your review. We're pleased to hear you found the team helpful and friendly in store. We hope you found the perfect sofa! Have a great day 😊

Classificada 1 em 5 estrelas

AVOID at all costs

The experience in store was 5 stars but companies show their worth in after sales which these do not. Avoid at all costs, great to sell you a sofa but afterwards impossible to get hold of the right people. They will also charge you 25% to amend your order when you have tried to contact them within the 48hr period with no joy of them answering the phone. Got through 1hr and 41mins after the cut off to be told nothing they can do.

No good enough especially as a returning customer.

AVOID

31 de agosto de 2025
logótipo da Sofology - Plymouth

Resposta da Sofology - Plymouth

Hi there, thank you for taking the time to leave a 5-star review!😊

Classificada 5 em 5 estrelas

Happy customer ☺️

We have had a lovely experience in one of the stores in Plymouth;)Tilly who works there was very friendly and gave us as much time as we needed to decide which sofa we are going to buy.Then Tilly explain everything very clearly to us about all the buying process.We are very happy with our new buy from Sofology:)thanks Tilly x

31 de agosto de 2025
logótipo da Sofology - Plymouth

Resposta da Sofology - Plymouth

Hi there, thank you so much for your review. We're pleased to hear you found the team helpful and friendly in store. We hope you found the perfect sofa! Have a great day 😊

Classificada 5 em 5 estrelas

Great service at Sofology Plymouth…

Great service at Sofology Plymouth today. We were given time to make our decisions without feeling we were being stalked around the store, which is something I really appreciate. Andy made ordering very quick and easy, making sure we were happy with delivery expectations and our concerns about access issues at our property. All in all a very good service.

26 de agosto de 2025
logótipo da Sofology - Plymouth

Resposta da Sofology - Plymouth

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Classificada 4 em 5 estrelas

Good service in the store

Good service in the store. The lady who helped us was very professional and friendly.Great choice of sofas. When ordering mine it was a simple process and not at all rushed. I’m looking forward to receiving it.

23 de agosto de 2025
logótipo da Sofology - Plymouth

Resposta da Sofology - Plymouth

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Classificada 5 em 5 estrelas

Lovely knowledgeable staff and not pushy

Lovely Tilly explained everything in detail. No pressure to buy.

26 de agosto de 2025
logótipo da Sofology - Plymouth

Resposta da Sofology - Plymouth

Hi Philippa,

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Tilly was able to provide you with detailed information without any pressure. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Sofology Plymouth soon!

Classificada 5 em 5 estrelas

Chris was really helpful without being…

Chris was really helpful without being intrusive. His experience helped us to make the right choice of sofa.
Good quality furniture

25 de agosto de 2025
logótipo da Sofology - Plymouth

Resposta da Sofology - Plymouth

Hello CT,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Chris was able to assist you in finding the perfect sofa without being intrusive. It's wonderful to know that his expertise made a positive impact on your decision. We take great pride in offering high-quality furniture, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!

Classificada 5 em 5 estrelas

Good customer service

Good customer service, friendly but not pushy. Informative and no pressure.

25 de agosto de 2025
logótipo da Sofology - Plymouth

Resposta da Sofology - Plymouth

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Classificada 5 em 5 estrelas

Our New Sofa from Sofology Plymouth

A relaxed and welcoming shop with friendly, knowledgeable staff. We never felt pressured into buying, and Lauren in Plymouth was exceptionally helpful throughout our visit. The customer service was outstanding—everything was clearly explained, and every question we had was answered to a high standard. We’re very pleased and would highly recommend the team to friends and family.

21 de agosto de 2025
logótipo da Sofology - Plymouth

Resposta da Sofology - Plymouth

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Classificada 5 em 5 estrelas

Kuzum was awesome!

Kuzum was awesome!

19 de agosto de 2025
logótipo da Sofology - Plymouth

Resposta da Sofology - Plymouth

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Classificada 5 em 5 estrelas

Thank you Chris for all your help with our purchase today...

Purchased our new sofa & armchairs today. We found Sofology a very pleasant experience, the staff (in particular Chris) very knowledgeable & helpful. There was no pushy, hard sell just help if you needed it.

The buying transaction was straight forward and everything explained clearly.

We look forward to our delivery arriving.

16 de agosto de 2025
logótipo da Sofology - Plymouth

Resposta da Sofology - Plymouth

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Classificada 5 em 5 estrelas

Incredible service

My husband and I could not agree on a sofa so made countless visits and were greeted each time by Kuman (apologies if incorrect spelling), and nothing was ever too much trouble. He was so patient, kind and although we were indecisive he never rushed us, never went hard with the sales tactics just the right amount of help. We finally decided and went to order and he made us a drink, talked us through everything and seemed genuinely pleased we had got there! He is a credit to the Sofology team and to himself. We were recommended by our daughter who bought earlier in the year and wouldn't hesitate to recommend ourselves:-)

14 de agosto de 2025
logótipo da Sofology - Plymouth

Resposta da Sofology - Plymouth

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Classificada 5 em 5 estrelas

Excellent service

Excellent service, staff were so helpful and friendly, not rushed at all and made to feel really welcome. Highly recommended.

2 de agosto de 2025
logótipo da Sofology - Plymouth

Resposta da Sofology - Plymouth

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Classificada 5 em 5 estrelas

Very friendly and knowledgeable

Very friendly and knowledgeable. Nothing was forced and he gave us plenty of time to access our options

2 de agosto de 2025
logótipo da Sofology - Plymouth

Resposta da Sofology - Plymouth

Hi there, thanks for your 5-star review, we really appreciate the feedback.

Classificada 5 em 5 estrelas

Good furniture, excellent service

The sales man named Chris was most helpful and very informative.He did not put any pressure on my wife or me infact he made us feel really comfortable. The price of the furniture we bought was very reasonable and good value for money. Would definitely recommend this company if you want good furniture and an excellent service.

28 de julho de 2025
logótipo da Sofology - Plymouth

Resposta da Sofology - Plymouth

Thank you for awarding us 5 stars James :-)

Classificada 5 em 5 estrelas

Very helpful

Very helpful, provided all info and made the whole experience very personal.
Great interaction with my nan.

27 de julho de 2025
logótipo da Sofology - Plymouth

Resposta da Sofology - Plymouth

Thank you for awarding us 5 stars Pete.

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