We had a really positive experience buying our sofas from Sofology. Lauren and Chris were both fantastic with us from start to finish. They were patient, kind and took the time to explain all the... Ver mais
A empresa respondeu
Unit 4, Plymouth Gateway Retail Park, PL6 8ET Plymouth, GB
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We had a really positive experience buying our sofas from Sofology. Lauren and Chris were both fantastic with us from start to finish. They were patient, kind and took the time to explain all the... Ver mais
A empresa respondeu
This is the best furniture store in Plymouth Great range of suites well laid out with so much choice on specifications and fabrics Many thanks to the patience of Tilly White who made us feel at ea... Ver mais
A empresa respondeu
Friendly customer service but also new when to step away & was never too pushy or 'hard sell' in any way which is extremely off-putting! Very informative & knowledgeable, extremely helpful - nothin... Ver mais
A empresa respondeu
Great range of sofa’s , went to purchase a reclining corner sofa , ended up with 2 seperate sofa’s a massive thanks goes out to Chris who was so patient with us , he even bought me a cup of tea ! Defi... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4, Plymouth Gateway Retail Park, PL6 8ET, Plymouth, Reino Unido
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Resposta da Sofology - Plymouth
Tilly was lovely and welcoming and really patient

Resposta da Sofology - Plymouth
The experience in store was 5 stars but companies show their worth in after sales which these do not. Avoid at all costs, great to sell you a sofa but afterwards impossible to get hold of the right people. They will also charge you 25% to amend your order when you have tried to contact them within the 48hr period with no joy of them answering the phone. Got through 1hr and 41mins after the cut off to be told nothing they can do.
No good enough especially as a returning customer.
AVOID

Resposta da Sofology - Plymouth
We have had a lovely experience in one of the stores in Plymouth;)Tilly who works there was very friendly and gave us as much time as we needed to decide which sofa we are going to buy.Then Tilly explain everything very clearly to us about all the buying process.We are very happy with our new buy from Sofology:)thanks Tilly x

Resposta da Sofology - Plymouth
Loved that we could find exactly what we wanted and Callum was very helpful!

Resposta da Sofology - Plymouth
Great service at Sofology Plymouth today. We were given time to make our decisions without feeling we were being stalked around the store, which is something I really appreciate. Andy made ordering very quick and easy, making sure we were happy with delivery expectations and our concerns about access issues at our property. All in all a very good service.

Resposta da Sofology - Plymouth
Good service in the store. The lady who helped us was very professional and friendly.Great choice of sofas. When ordering mine it was a simple process and not at all rushed. I’m looking forward to receiving it.

Resposta da Sofology - Plymouth
Lovely Tilly explained everything in detail. No pressure to buy.

Resposta da Sofology - Plymouth
Chris was really helpful without being intrusive. His experience helped us to make the right choice of sofa.
Good quality furniture

Resposta da Sofology - Plymouth
Good customer service, friendly but not pushy. Informative and no pressure.

Resposta da Sofology - Plymouth
A relaxed and welcoming shop with friendly, knowledgeable staff. We never felt pressured into buying, and Lauren in Plymouth was exceptionally helpful throughout our visit. The customer service was outstanding—everything was clearly explained, and every question we had was answered to a high standard. We’re very pleased and would highly recommend the team to friends and family.

Resposta da Sofology - Plymouth
Purchased our new sofa & armchairs today. We found Sofology a very pleasant experience, the staff (in particular Chris) very knowledgeable & helpful. There was no pushy, hard sell just help if you needed it.
The buying transaction was straight forward and everything explained clearly.
We look forward to our delivery arriving.

Resposta da Sofology - Plymouth
My husband and I could not agree on a sofa so made countless visits and were greeted each time by Kuman (apologies if incorrect spelling), and nothing was ever too much trouble. He was so patient, kind and although we were indecisive he never rushed us, never went hard with the sales tactics just the right amount of help. We finally decided and went to order and he made us a drink, talked us through everything and seemed genuinely pleased we had got there! He is a credit to the Sofology team and to himself. We were recommended by our daughter who bought earlier in the year and wouldn't hesitate to recommend ourselves:-)

Resposta da Sofology - Plymouth
Great - very friendly and helpful staff, great product range and options.

Resposta da Sofology - Plymouth
The assisitant was very helpful .He explained everything very well.

Resposta da Sofology - Plymouth
Excellent service, staff were so helpful and friendly, not rushed at all and made to feel really welcome. Highly recommended.

Resposta da Sofology - Plymouth
Very friendly and knowledgeable. Nothing was forced and he gave us plenty of time to access our options

Resposta da Sofology - Plymouth
The sales man named Chris was most helpful and very informative.He did not put any pressure on my wife or me infact he made us feel really comfortable. The price of the furniture we bought was very reasonable and good value for money. Would definitely recommend this company if you want good furniture and an excellent service.

Resposta da Sofology - Plymouth
Very helpful, provided all info and made the whole experience very personal.
Great interaction with my nan.

Resposta da Sofology - Plymouth
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