There was so much choice! Even better, the staff were available but introduced themselves then left us alone to wander around and try all the sofas out. When needed' they answered questions, but they... Ver mais
A empresa respondeu
Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY Preston, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
There was so much choice! Even better, the staff were available but introduced themselves then left us alone to wander around and try all the sofas out. When needed' they answered questions, but they... Ver mais
A empresa respondeu
Visited Sofology at Preston Deepdale today. We were warmly greeted by Mo then left alone to browse at our leisure. The range of sofas was extensive and of a high quality and the store was laid out wel... Ver mais
A empresa respondeu
We bought our sofa from sofology in Preston and the two staff members who helped us were super helpful and knowledgeable (Jay and Mo). We wanted to see the different foot stool options but both weren'... Ver mais
A empresa respondeu
Good and big store, variety of options to choose in sofas, neatly and well placed for demo. The high-resilience foam cushions are firm yet comfortable, the solid hardwood frame feels incredibly sturdy... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY, Preston, Reino Unido
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service from Amanda She answered all our questions and helped us make our decision without feeling pressured

Resposta da Sofology - Preston
Brilliant friendly sales staff showed us exactly what we wanted no pressure no messing highly recommend

Resposta da Sofology - Preston

Resposta da Sofology - Preston
Greated nicely on arrival by a member of staff and then Gary the store manager helped us with everything we needed and give us an answer to every question we had if he hadn’t already covered what we needed to no already
All went really smoothly and didn’t feel pressured in anyway which is a big thing for us
Thanks andy and kath

Resposta da Sofology - Preston
Its an expensive purchase, a new suite, but Doreen and Gary made it a great experience. Doreen was so knowledgeable and wasn't pushy like other sales staff in other stores. She helped when we needed it and gave great advice, but gave us time to come to our own decision.
When we had an issue and had to go back to make some changes to our order, Gary went above and beyond with his colleague and moved furniture around in the store so we could experience the exact configuration we wanted. Nothing was too much trouble from the in store staff. I would recommend them to anyone. Fantastic experience and really great service.

Resposta da Sofology - Preston
Great experience with Doreen a lovely lady who pointed us in the right direction

Resposta da Sofology - Preston

Resposta da Sofology - Preston
Luke was great made process easy took time out to demo strate gave good advice
Bought the sofa as he was so helpfull and been to sofashop nextdoor who stand offish and I have to say rude

Resposta da Sofology - Preston
Jay was fantastic at dealing with our purchase from start to finish.
Very knowledgeable on the products. A credit to the company.

Resposta da Sofology - Preston
We spoke to Mohammed from Sofology at the deepdale retail park in Preston when we went to confirm and order our sofas on Saturday 10th January 26. He was extremely helpful and very knowledgeable. Everything was dealt with in a quick and efficient manner.

Resposta da Sofology - Preston
Mo was absolutely brilliant. Genuinly cant thank him enough for all his help, whether it was the look or the finish i was looking for he took the time to understand and advise, nothing was to much trouble. Just a great overall experience from start to finish. Thankyou Mo!

Resposta da Sofology - Preston
I can honestly say that Mo was brilliant. He was there without bothering us but on hand to answer questions. He made us a lovely cup of tea while we sat on the sofa that I was interested in. Needless to say I bought it.

Resposta da Sofology - Preston
Both Gary and Luke at Deepdale Preston were so helpful, they gave really good advice and were patient when me and my mum were making decisions/changing our mind. They weren’t pushy in any way which made the shopping experience a very relaxing and pleasant one. Can’t recommend Gary and Luke enough, both so friendly and welcoming. Thank you both very much, the best customer experience I’ve had for a while

Resposta da Sofology - Preston
Great experience! Visited the Preston and Middlebrook stores and both gave great customer service, when we went back to order in Preston, Amanda W was brilliant! Really helpful and patient, supplied us with coffee and even moved around different arm chairs so we could see some mixed and matched together, the order process was really thorough and followed up with helpful email confirmations, delivery was great and the sofa looks, feels and fits perfectly!
My only gripe, but is with all furniture places is for the amount of money you spend, disposal of old furniture should be free/included

Resposta da Sofology - Preston
Really good service,
Rus, the member of staff who dealt with us was really helpful
When we explained our dimension limitations, he was able to show us options that would be suitable and he was also really kind to our little boy

Resposta da Sofology - Preston
Russ was really helpful and made the whole experience so easy and efficient. He gave us all the information we needed and made us feel comfortable and was very friendly!

Resposta da Sofology - Preston
We were looked after by Russ who welcomed us and even got us tea and biscuits 😀 He introduced himself, gave us direction and left us to roam checking in from time to time. Once we had decided what we were interested in he gave us all the information we needed and helped us make the right choice. A very pleasant afternoon spent, no rush or pressure with friendly and helpful service. We can’t wait for our new sofas to arrive 😀

Resposta da Sofology - Preston
Gary at the Preston Sofology was very helpful and personal and made the whole process very smooth

Resposta da Sofology - Preston
Everybody was helpful and kind, especially Jay. Thank you for the experience Sofology.

Resposta da Sofology - Preston
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.