I thought I knew what I was looking for however the expert guidance and no pressure help made the decision easier. I found the showroom and available options fantastic, especially the lifestyle range... Ver mais
Localização
Alterar localizaçãoUnit 4A, Forbury Retail Park, RG1 3JD Reading, GB
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Leia as opiniões dos outros
Staff were helpful. They introduced themselves and explained that they would not be following around but to let them know when we needed help. Made visit relaxed
Would definitely recommend Sofology. The staff were welcoming without being overbearing. When it came time for us to make a purchase, we were really impressed with the person that assisted us. He was... Ver mais
A empresa respondeu
Friendly and helpful assistant. Not hassled into making purchases. Sarah had a good knowledge of the product and materials used.
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit 4A, Forbury Retail Park, RG1 3JD, Reading, Reino Unido
4,8
Excelente
2 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly customer service
Friendly customer service, not pushy like in some other furniture stores. Would definitely recommend.
22 de novembro de 2025
Resposta da Sofology - Reading
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Great service from Yasir
Great service from Yasir. Would definitely recommend.
25 de novembro de 2025
Resposta da Sofology - Reading
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Excellent customer service and sofas.
Yasir was very helpful and provided excellent customer service. This is the second set of sofas we are buying from Sofology. The first lasted long and kept its structure and support.
23 de novembro de 2025
Resposta da Sofology - Reading
Thank you for sharing your feedback! We're thrilled that Yasir provided excellent customer service and that your first set of Sofology sofas lasted long while maintaining their structure and support. We appreciate your loyalty as a returning customer. If you have any questions or need assistance, please reach out. We look forward to serving you again!
Very welcoming staff
Very welcoming staff. Complete information regarding product no hidden extras. Didn't feel obliged to purchasing.
Fast and efficient from start to finish.
EXCELLENT
20 de novembro de 2025
Resposta da Sofology - Reading
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Good salesperson Eve
21 de novembro de 2025
Resposta da Sofology - Reading
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with Eve. She is indeed a valuable member of our team, and we're glad she could assist you effectively. Your feedback is greatly appreciated.
The gentleman that we bought our suite…
The gentleman that we bought our suite from was very helpful. What I liked most was that he didn’t pressure us at all and let us choose at the same time giving advice when asked. Also very polite.
This is our second suite and look forward to seeing our new furniture. Thankyou.
17 de novembro de 2025
Resposta da Sofology - Reading
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sarah was incredibly helpful and helped…
Sarah was incredibly helpful and helped us find the perfect couch with the correct back support. Great experience.
20 de novembro de 2025
Resposta da Sofology - Reading
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Took delivery of two &Two and half …
Took delivery of two &Two and half sofas on 14/11/25 when delivery driver had gone I noticed they were faulty.I immediately contacted the after care team
I now have to wait for someone to come out and inspect the item even though I have sent them photographs of the faulty
I am extremely disappointed about the service I have received
14 de novembro de 2025
Opinião espontânea
Resposta da Sofology - Reading
Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to email us with your order and review details over at social.media.complaints@sofology.co.uk and we'll be happy to take a look.
Debs
We were welcome as soon as we walked through the door we had a look around they weren't straight on top if us all the time which was good we were allowed to browse
15 de novembro de 2025
Resposta da Sofology - Reading
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent service.
16 de novembro de 2025
Resposta da Sofology - Reading
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
The Knowledge
The Knowledge, helpfullness and friendliness of the person dealing with our need to find what we wanted
11 de novembro de 2025
Resposta da Sofology - Reading
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
A fantastic service
A fantastic service. Yassir was very helpful and friendly.
15 de novembro de 2025
Resposta da Sofology - Reading
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Great staff
Great staff, Sarah helped us through the whole process really easy great price for sofa and chair my mum is elderly Sarah was very patient and even got a cup of coffee.
You can set account up do you track the order so brilliant
15 de novembro de 2025
Resposta da Sofology - Reading
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service from Reading store
Monday morning went into Sofology store with my daughter just to look at sofa's the sales man was so nice and understanding and there was no pressure. I found the one that I quite like and decided to buy two. The salesman was very helpful, so can thoroughly recommend them
10 de novembro de 2025
Resposta da Sofology - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Eve who served us was so nice
Eve who served us was so nice, knowledgeable and relaxing to talk to.
9 de novembro de 2025
Resposta da Sofology - Reading
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Extremely Helpful Staff
We were torn between two sofas but once we settled on the one we wanted Sarah in the Reading branch was extremely helpful and walked us through the process and all the care needed for our new product. Extremely happy with the process and the friendly staff. Highly recommend!
9 de novembro de 2025
Resposta da Sofology - Reading
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Faran was an excellent sale person.
Faran was an excellent sale person, who provided an amazing customer services. Helped me make some hard decisions, with great critique.
8 de novembro de 2025
Resposta da Sofology - Reading
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great no frills customer service
Great no frills customer service, explaining well all the details
8 de novembro de 2025
Resposta da Sofology - Reading
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service and very knowledgable
Great service and very knowledgable, Yasir was great.
8 de novembro de 2025
Resposta da Sofology - Reading
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very helpful staff
7 de novembro de 2025
Resposta da Sofology - Reading
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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