The lady that handled the sale made the experience excellent. She definitely went the extra mile to help me and offer all possible alternatives. Due to her, I did not consider visiting any other st... Ver mais
A empresa respondeu
Unit 4 Beale Way, S62 6EJ Rotherham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The lady that handled the sale made the experience excellent. She definitely went the extra mile to help me and offer all possible alternatives. Due to her, I did not consider visiting any other st... Ver mais
A empresa respondeu
Experienced, very welcoming staff (Adie). Put you at ease all the way through. Never pressured us at any time. during the visits including the purchase. Staff credit to your company . Thanks
A empresa respondeu
During our visit at sofology in Rotherham Chris (I think that was his name) was kind, warm, friendly & human in his approach to us buying the sofa. He had great knowledge of the furniture & discussed... Ver mais
A empresa respondeu
On my first visit, I was left to browse at my own pace, which I really appreciated. When I did need help, a member of staff (whose name I unfortunately didn’t catch) talked me through the different... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4 Beale Way, S62 6EJ, Rotherham, Reino Unido
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Really knowledgeable and helpful with explaining information and the details to someone who has never brought a sofa for herself before. Leah was brilliant and gave us a good laugh

Resposta da Sofology - Rotherham
Adrian was really helpful and made the whole experience really easy!

Resposta da Sofology - Rotherham
Tara was very helpful & very good at her work I would give her 20 stars if I could x

Resposta da Sofology - Rotherham

Resposta da Sofology - Rotherham

Resposta da Sofology - Rotherham
We had a fantastic experience buying our sofa at Sofology thanks to the excellent service from Adnuk (I think) From the moment we arrived, he was incredibly friendly, honest, and very easy to talk to, which made the whole process relaxed and enjoyable rather than stressful.
He took the time to go through everything in great detail, explaining all our options clearly and helping us choose the right sofa without ever making us feel pressured. His knowledge and transparency really stood out, and it felt like he genuinely wanted us to make the best choice for our home.
What impressed us most was how great he was with our 5-year-old son. He was patient, kind, and made him feel included while we were discussing everything, which made the experience so much easier and more enjoyable for us as parents.
Overall, it was outstanding customer service from start to finish. Friendly, honest, relatable, and very knowledgeable — we would happily recommend him to anyone visiting Sofology.

Resposta da Sofology - Rotherham
Tara left us alone to look round but was a great help when we needed it

Resposta da Sofology - Rotherham
Visited today had good idea what wanted Leah directed us to right area, then gave us a little time to view on own and asked if needed any help, Leah was friendly and approachable and no pushy sales chat , she explained all relevant information advised on colour costings delivery etc , very pleased excellent customer service placed order, look forward to receiving our items
Thank you Leah

Resposta da Sofology - Rotherham
Really helpful and told us everything we needed to know, friendly and polite would go there again recommend them to anyone, Really pleased with the service

Resposta da Sofology - Rotherham
Great service today when we bought our sofa, looking forward to receiving it

Resposta da Sofology - Rotherham
Really good friendly staff and some really nice sofas

Resposta da Sofology - Rotherham
Adrian been absolutely amazing, highly recommend, very knowledgeable. Thank you once again

Resposta da Sofology - Rotherham
As soon as we arrived Tora greeted us with a warm smile. Within minutes she introduced herself, gave us a quick explanation on how things are displayed at sofology them left us to browse.
We had actually found a sofa at DFS, and just popped into rule sofology out.
Once we’d made our decision, Tora was completely professional. Answered all our questions and even gave us a cuppa while we relaxed in our chosen sofa and browsed the rest of the store.
The sale was smooth in a very comfortable environment.
Thank you Tora.

Resposta da Sofology - Rotherham
Miles went through everything with us,nothing was too much trouble.Very friendly and knowledgeable.
Bought two sofas 5 years ago and had good service then,hence why we came back,and had great service again.

Resposta da Sofology - Rotherham
Friendly staff. Made me a cuppa. I knew the sofa I wanted so was just a matter of going through the process. Explained everything well. Answered all my questions. Was happy to hear the sofa is made in England. Looking forward to its arrival.

Resposta da Sofology - Rotherham
Visited today and bought a Settee from Nessy at Sofology. She was great and very helpful and gave us time when we needed to discuss things but always on hand to help when we needed it. So happy with my new purchase

Resposta da Sofology - Rotherham
Very helpful consultant - Adrian @ Rotherham parkgate
Personalised service & extremely informative

Resposta da Sofology - Rotherham

Resposta da Sofology - Rotherham
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.