I contacted your company via email and was given the wrong info. So glad I went to store ( twice) I wanted to look at a sofa that I was told was in store but wasn't. I ended up purchasing another but... Ver mais
A empresa respondeu
Unit 4 Beale Way, S62 6EJ Rotherham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I contacted your company via email and was given the wrong info. So glad I went to store ( twice) I wanted to look at a sofa that I was told was in store but wasn't. I ended up purchasing another but... Ver mais
A empresa respondeu
i had a lovely visit to Sofology in Rotherham last week Walt helped me choose my sofa and was very knowledgeable and helpful . The paperwork was straightforward and easy I came away happy having h... Ver mais
A empresa respondeu
It was Alishbavwho dealt with us. She was absolutely fabulous and patient as we were very undecided as to what we wanted. She wasn’t pushy but helpful and knowledgeable. I’m very happy with what we pi... Ver mais
A empresa respondeu
The shop is very spacious very well designed and lots of different designs to choose from the staff where very helpful explained everything I ask about the sofa I bought
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4 Beale Way, S62 6EJ, Rotherham, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The sales lad was really good never pressured us into anything asked him question which he answered then he left us alone to talk and just told us to shout him if we need anything. Never hassled us at all was a pleasure

Resposta da Sofology - Rotherham
Able to view sofas without being overwhelmed by staff, staff very present but gave me space to make a decision
All questions asked were answered
Overall good experience

Resposta da Sofology - Rotherham
Adrian at the Rotherham store made our purchase such a great experience. We had seen a particular sofa but have 5 cats - Adrian helped with the most suitable fabric choice, made us a coffee so we got the full sofa experience. Later we rang to obtain some more measurements and this was useful too. Adrian also sent us a fabric sample

Resposta da Sofology - Rotherham
The sales rep was top notch and we were about to get the sofa we want at a good price compared to others

Resposta da Sofology - Rotherham
Adrian staff member was the best loved him and his service helped us after months of looking for the perfect sofa

Resposta da Sofology - Rotherham
After receiving an incorrect delivery (they sent the wrong footstool) Sofology have failed to respond to multiple emails, and promised a callback twice, neither of which were made.
It seems that once Sofology have your money they have no interest in resolving any issues. So 2 weeks after our initial complaint we've been left with a mismatched footstool that we can't use as it needs to be returned, and no hint of a resolution

Resposta da Sofology - Rotherham
Great staff very friendly and knowledgeable gave good information on product also caring for sofa many thanks to Tony for a pleasant buying experience.

Resposta da Sofology - Rotherham
We encounted Miles on entering the showroom,he left us to browze, when we found something nearly suitable his expertise came to the fore.lovely chap very informative and helpful.

Resposta da Sofology - Rotherham
Excellent service. Its great not to be hassled constantly while looking

Resposta da Sofology - Rotherham
Leah the sales lady was very helpful and knowledgeable.
She didn't push us to make a decision but let us take our time.
Once the decision was made she was very efficient.

Resposta da Sofology - Rotherham
The shop is clean, bright and well laid to help with choosing the right sofa for our needs. We received a warm welcome and every member we of the team we saw said hello. The sales person Tara was friendly, knowledgeable, helpful and assisted us in choosing the right sofa and makes great coffee.

Resposta da Sofology - Rotherham
Went into store first time looking was meet by a lovely women who was very helpful went back in next day no staff was around my mum shouted 3 times was just answered by a yes no 1 came was all sat talking on the upper level 2 other customers in store with same problem ended up coming out and ordering my sofa online however only had 1 email to conifm my order would be started and nothing since

Resposta da Sofology - Rotherham
The sales people haveing time to talk with both of us.not being rushed to make a disision.

Resposta da Sofology - Rotherham
Such a warm welcome when we visited. We dealt with Leah who was so friendly, very knowledgeable and patient with us while we sat on every sofa three times! From Conor, Ellie and Yuki the chihuahua.

Resposta da Sofology - Rotherham
Fantastic experience from start to finish! Bought the Allure sofa looks absolutely beautiful and I can't wait for the delivery day. This going to be a game- changer-super comfy and it's going to look ace in our living room.

Resposta da Sofology - Rotherham
Was very enjoyable talking to tony he explained how everything worked and was very helpful he couldn't do enough for us, even made us a lovely cup of tea. We're left to have a look around after everything explained

Resposta da Sofology - Rotherham
We just ordered a hygge sofa from the sofology branch at parkgate, Rotherham. We got a fantastic service from Tony. He was really knowledgeable and friendly and not at all pushy. He also smelt very nice 😊 would definitely recommend

Resposta da Sofology - Rotherham

Resposta da Sofology - Rotherham
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.