Sofology - Royton Oldham Opiniões 

1798
•
TrustScore: 5 em 5

4,9

Unit 17B, Centre Retail Park, Broadway, OL2 5HX Oldham, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Hi I recently visited your elk mill store and I just want to share my experience. The staff gave me plenty of space to browse and there was absolutely zero pressure, which I and my daughter really a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We visited the Oldham store where we were helped by D, a lovely bubbly lady who was very patient, informative and helpful. She made sofa buying fun :) Can’t wait to receive sofa now!

A empresa respondeu

Classificada 5 em 5 estrelas

Hannah from the Oldham branch made the whole sofa buying process easy, extremely helpful with the configuration given our difficult space, went above and beyond by providing visuals and moving sofas... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We visited every single sofa shop in Manchester some of which we returned a couple of times we just could not see anything we liked. We finally made a choice in Elk mill Sofology shop, Hannah assisted... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para móveis
  4. Loja de artigos domésticos
  5. Loja de estofos
  6. Loja de mobília para sala de estar
  7. Loja de móveis

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Unit 17B, Centre Retail Park, Broadway, OL2 5HX, Oldham, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1798)

13 841 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The customer service I received was…

The customer service I received was excellent;all my questions were answered comprehensively.

24 de janeiro de 2026
logótipo da Sofology - Royton Oldham

Resposta da Sofology - Royton Oldham

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Classificada 5 em 5 estrelas

Could not ask for more help and advice

We were met by irma at the Oldham store and she could not have been more helpful if she tried. We thought we knew which furniture we wanted and wanted to try it out for comfort. Good job we did. The sofa did not suit one of us due to our height differences.
Irma spent a long time with us checking all the different sofas and chairs until we were both suited with size comfort colour and preferences. Could not ask for more.

19 de janeiro de 2026
Opinião espontânea
logótipo da Sofology - Royton Oldham

Resposta da Sofology - Royton Oldham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Classificada 1 em 5 estrelas

Do not trust they will not repair…

Do not trust they will not repair anything even if you have warranty and extended warranty

21 de janeiro de 2026
logótipo da Sofology - Royton Oldham

Resposta da Sofology - Royton Oldham

Hi David, we are sorry to hear that you are unhappy. If you would like to discuss this further please email social.media.complaints@sofology.co.uk and we will take a look at your order.

Classificada 5 em 5 estrelas

No pushy sales pitch just let me look…

No pushy sales pitch just let me look around try the sofas and I asked about the sofa. Information sent to an online basket if I wanted to take things further back at home.

20 de janeiro de 2026
logótipo da Sofology - Royton Oldham

Resposta da Sofology - Royton Oldham

Thank you for sharing your experience Richard

Classificada 5 em 5 estrelas

Very Helpful

15 de janeiro de 2026
logótipo da Sofology - Royton Oldham

Resposta da Sofology - Royton Oldham

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Brilliant service

Brilliant service - Phil and the team were fantastic! Highly recommend

15 de janeiro de 2026
logótipo da Sofology - Royton Oldham

Resposta da Sofology - Royton Oldham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Classificada 5 em 5 estrelas

Phil was very professional

Phil was very professional. He explained everything very clearly and did not pressurise us to buy at all. A great purchase for my mother in law.

16 de janeiro de 2026
logótipo da Sofology - Royton Oldham

Resposta da Sofology - Royton Oldham

Thank you for taking the time to leave a 5-star review!😊

Classificada 5 em 5 estrelas

Outstanding Customer Service

Dan and Irma made it such a smooth process, talking me through each stage of the purchase. Giving me advice on how to handle the insurance, damages, how to clean and what to use, how to upkeep and maintain the life of my sofa. They helped advise me on what size sofa and which fabrics would work best with a cat in the house as well. They were extremely patient and made it a very smooth process. I’ve not received my sofa but the outstanding customer service alone tells me it will be incredible!

11 de janeiro de 2026
logótipo da Sofology - Royton Oldham

Resposta da Sofology - Royton Oldham

Thank you so much for your fantastic review ⭐
We’re delighted to hear that Dan and Irma made your experience so smooth and took the time to guide you through every stage of the purchase. From care advice and insurance to choosing the right size and pet-friendly fabric, it’s great to know their knowledge and patience made such a positive difference.

We’ll be sure to pass your kind words on to them, they’ll be thrilled to hear this. If the service so far is anything to go by, we’re confident you’re going to love your sofa when it arrives. Thank you again for choosing us! 😊

Classificada 5 em 5 estrelas

Fantastic customer support

Accidently ordered the wrong size online after speaking to lovely staff in store. Was called and emailed by staff when the order dropped and highlighted issue, new size orederd and a very happy customer. So much so that my son is already looking for one for his room (which is big news as he is autistic, adhd and severe anxiety) Thanks team ps sorry about the gin when i got home lol

11 de janeiro de 2026
logótipo da Sofology - Royton Oldham

Resposta da Sofology - Royton Oldham

Hi there, thank you for taking the time to leave a 5-star review!😊

Classificada 5 em 5 estrelas

Buying a 3 piece suite

Jordan was very pleasant and efficient on both occasions when we visited the store in Oldham; nothing was too much trouble. He took plenty of time to carefully explain all of our queries regarding the furniture we were considering and was very knowledgeable about the range. Overall, a most enjoyable experience!

8 de janeiro de 2026
logótipo da Sofology - Royton Oldham

Resposta da Sofology - Royton Oldham

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Classificada 5 em 5 estrelas

The sales lady was extremely helpful…

The sales lady was extremely helpful explaining very clearly my options and choices listening and guiding me she was not pushy or following me around but was there when I needed advice felt very relaxed throughout the purchase

7 de janeiro de 2026
logótipo da Sofology - Royton Oldham

Resposta da Sofology - Royton Oldham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Classificada 5 em 5 estrelas

Lots of choice of sofas

Lots of choice of sofas , combinations , materials & colour
You dont get harassed by staff, we were served by Diariou Diallo who was very friendly respectful & professional
Would recommend Sofology to friends & family

4 de janeiro de 2026
logótipo da Sofology - Royton Oldham

Resposta da Sofology - Royton Oldham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Classificada 5 em 5 estrelas

The lady who assisted us was very…

The lady who assisted us was very helpful and informative on the sofas which we were looking at and didn’t try force us in a sale of furniture

3 de janeiro de 2026
logótipo da Sofology - Royton Oldham

Resposta da Sofology - Royton Oldham

Thank you for awarding us 5 stars :-)

Classificada 5 em 5 estrelas

Ambiance of the store is good.

The ambiance of the store is good.
Good layout of sofas.
Knowledgeable and and friendly sales staff.
Dan was a big help in guiding us to the sofas that met our requirements.

3 de janeiro de 2026
logótipo da Sofology - Royton Oldham

Resposta da Sofology - Royton Oldham

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Classificada 5 em 5 estrelas

D is a lovely girl

D is a lovely girl. Friendly and helpful but not pushy. An asset to your company.

31 de dezembro de 2025
logótipo da Sofology - Royton Oldham

Resposta da Sofology - Royton Oldham

Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Classificada 5 em 5 estrelas

Brilliant service

Dan, the fellow who helped us was really good and not pushy at all and there when we needed him. Sofas were all presented well and the shop. I'd say the only thing I can fault is the delivery fee and would recommend giving the rep in the store to power to knock off the delivery fee instore only if you buy it there and then. It gives the salesman the edge, if we'd have had that little benefit we'd have bought the sofa there and then. Instead we have come away and although still bought the sofa, when you leave the store you without purchasing you run the risk of losing the sale.

29 de dezembro de 2025
logótipo da Sofology - Royton Oldham

Resposta da Sofology - Royton Oldham

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Classificada 5 em 5 estrelas

My experience at Sofology was the best…

My experience at Sofology was the best I’ve ever had in a furniture place

26 de dezembro de 2025
logótipo da Sofology - Royton Oldham

Resposta da Sofology - Royton Oldham

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

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