Hi I recently visited your elk mill store and I just want to share my experience. The staff gave me plenty of space to browse and there was absolutely zero pressure, which I and my daughter really a... Ver mais
A empresa respondeu
Unit 17B, Centre Retail Park, Broadway, OL2 5HX Oldham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Hi I recently visited your elk mill store and I just want to share my experience. The staff gave me plenty of space to browse and there was absolutely zero pressure, which I and my daughter really a... Ver mais
A empresa respondeu
We visited the Oldham store where we were helped by D, a lovely bubbly lady who was very patient, informative and helpful. She made sofa buying fun :) Can’t wait to receive sofa now!
A empresa respondeu
Hannah from the Oldham branch made the whole sofa buying process easy, extremely helpful with the configuration given our difficult space, went above and beyond by providing visuals and moving sofas... Ver mais
A empresa respondeu
We visited every single sofa shop in Manchester some of which we returned a couple of times we just could not see anything we liked. We finally made a choice in Elk mill Sofology shop, Hannah assisted... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 17B, Centre Retail Park, Broadway, OL2 5HX, Oldham, Reino Unido
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The customer service I received was excellent;all my questions were answered comprehensively.

Resposta da Sofology - Royton Oldham
We were met by irma at the Oldham store and she could not have been more helpful if she tried. We thought we knew which furniture we wanted and wanted to try it out for comfort. Good job we did. The sofa did not suit one of us due to our height differences.
Irma spent a long time with us checking all the different sofas and chairs until we were both suited with size comfort colour and preferences. Could not ask for more.

Resposta da Sofology - Royton Oldham
Do not trust they will not repair anything even if you have warranty and extended warranty

Resposta da Sofology - Royton Oldham
No pushy sales pitch just let me look around try the sofas and I asked about the sofa. Information sent to an online basket if I wanted to take things further back at home.

Resposta da Sofology - Royton Oldham
Brilliant service - Phil and the team were fantastic! Highly recommend

Resposta da Sofology - Royton Oldham
Phil was very professional. He explained everything very clearly and did not pressurise us to buy at all. A great purchase for my mother in law.

Resposta da Sofology - Royton Oldham
Dan and Irma made it such a smooth process, talking me through each stage of the purchase. Giving me advice on how to handle the insurance, damages, how to clean and what to use, how to upkeep and maintain the life of my sofa. They helped advise me on what size sofa and which fabrics would work best with a cat in the house as well. They were extremely patient and made it a very smooth process. I’ve not received my sofa but the outstanding customer service alone tells me it will be incredible!

Resposta da Sofology - Royton Oldham
Accidently ordered the wrong size online after speaking to lovely staff in store. Was called and emailed by staff when the order dropped and highlighted issue, new size orederd and a very happy customer. So much so that my son is already looking for one for his room (which is big news as he is autistic, adhd and severe anxiety) Thanks team ps sorry about the gin when i got home lol

Resposta da Sofology - Royton Oldham
Jordan was very pleasant and efficient on both occasions when we visited the store in Oldham; nothing was too much trouble. He took plenty of time to carefully explain all of our queries regarding the furniture we were considering and was very knowledgeable about the range. Overall, a most enjoyable experience!

Resposta da Sofology - Royton Oldham
The sales lady was extremely helpful explaining very clearly my options and choices listening and guiding me she was not pushy or following me around but was there when I needed advice felt very relaxed throughout the purchase

Resposta da Sofology - Royton Oldham
Lots of choice of sofas , combinations , materials & colour
You dont get harassed by staff, we were served by Diariou Diallo who was very friendly respectful & professional
Would recommend Sofology to friends & family

Resposta da Sofology - Royton Oldham
The lady who assisted us was very helpful and informative on the sofas which we were looking at and didn’t try force us in a sale of furniture

Resposta da Sofology - Royton Oldham
Knowledgeable and enthusiastic service. Great

Resposta da Sofology - Royton Oldham
The ambiance of the store is good.
Good layout of sofas.
Knowledgeable and and friendly sales staff.
Dan was a big help in guiding us to the sofas that met our requirements.

Resposta da Sofology - Royton Oldham
D is a lovely girl. Friendly and helpful but not pushy. An asset to your company.

Resposta da Sofology - Royton Oldham
the young lady that dealt with us was amazing

Resposta da Sofology - Royton Oldham
Dan, the fellow who helped us was really good and not pushy at all and there when we needed him. Sofas were all presented well and the shop. I'd say the only thing I can fault is the delivery fee and would recommend giving the rep in the store to power to knock off the delivery fee instore only if you buy it there and then. It gives the salesman the edge, if we'd have had that little benefit we'd have bought the sofa there and then. Instead we have come away and although still bought the sofa, when you leave the store you without purchasing you run the risk of losing the sale.

Resposta da Sofology - Royton Oldham
My experience at Sofology was the best I’ve ever had in a furniture place

Resposta da Sofology - Royton Oldham
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