I was genuinely impressed by the level of service I received from start to finish. I was approached promptly by Neal as soon as I entered the shop who asked about what I was looking for and re... Ver mais
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Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA Solihull, GB
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I was genuinely impressed by the level of service I received from start to finish. I was approached promptly by Neal as soon as I entered the shop who asked about what I was looking for and re... Ver mais
A empresa respondeu
Met an amazing staff member called Leon, who helped us place our sofa order. From the very beginning, he was polite, friendly, and genuinely engaging, making the whole experience smooth and enjoya... Ver mais
A empresa respondeu
Visited the solihull store last week,we we're left alone initially to look around. Then Ali introduced himself to us,and completely left us to look around uninterrupted until we needed Ali'S help.... Ver mais
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Ali greeted us in a warm, relaxed way and never pushed a sales pitch. He was informative, guided us in the right direction, and then gave us space to explore. Later, Leon was on hand to answer our que... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA, Solihull, Reino Unido
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Salesperson greeted us and then stepped into the background. Any question we had were dealt with with a friendly answer. No pressure for us to buy. Ali, the salesman took us through every step when we decided to buy. A very enjoyable experience, will definitely recommend to potential sofa searchers.

Resposta da Sofology - Solihull

Resposta da Sofology - Solihull
Great service, we went into the store multiple times to look at sofas. When we found our sofa, the order process was easy and everything was clear. Delivery was great, efficient and the sofas are amazing!

Resposta da Sofology - Solihull
Ali was amazing no pressure at all and nothing was too much trouble he explained everything in great detail and changing the colour after ordering was none with no hassle highly recommend and fabulous quality

Resposta da Sofology - Solihull
Aliza was very helpful and friendly when we called in last week, and she explained everything very clearly. When I went in today - a week later - to place the order, she remembered me and the product I wanted instantly, and guided me through the whole process with great care and friendly attention. She is an asset to Sofology.

Resposta da Sofology - Solihull
Very helpful and good knowledge with the product.

Resposta da Sofology - Solihull
Ali the sales chap was a delight! Very knowledgeable and helpful.

Resposta da Sofology - Solihull
We visited your Solihull store twice whilst making our decision. On the first occasion we were attended to by Ali and by Leon on the second. Both were extremely polite and helpful readily supplying the information requested and volunteering additional detail. A satisfactory result all round.

Resposta da Sofology - Solihull
Leon was very helpful and knowledgeable about the furniture. He spent time with us providing details and then left us to browse at our own leisure without being overly persistent. Something I really appreciate.

Resposta da Sofology - Solihull
Ali who helped us with the purchase was amazing and very knowledgable. He went above and beyond to help us when the other lady who was in the store dismissed us quickly and was very aloof and never bothered to help.
Thanks to Ali we made the purchase today with ease. He gave us options and alternatives thereby helping us complete the purchase

Resposta da Sofology - Solihull
Joshua was brilliant. Very knowledgeable and took us through step by step of the configuration. It was a pleasure dealing with him

Resposta da Sofology - Solihull
Leon was really helpful when purchasing our sofa, he was professional, knowledgeable and friendly with a no pressure sales approach which we appreciated! Would shop here again- thank you!

Resposta da Sofology - Solihull
We had a really good service at the store. Neil and Leon served us on 2 separate occasions.
We didn’t feel rushed into buying the products.

Resposta da Sofology - Solihull
Staff were super helpful no pushy sales at all which was great would 100 percent recommend. Leonne advised us along with the store manager to make the right choice

Resposta da Sofology - Solihull
Salesperson went of her way and was very helpful

Resposta da Sofology - Solihull
Brilliant customers service when we purchased our sofa, Ali took us through every step and made our experience from this store very good.

Resposta da Sofology - Solihull

Resposta da Sofology - Solihull
We spoke to Eliza who was very knowledgeable and friendly.

Resposta da Sofology - Solihull
Great service and with experience i can say the the furniture is great quality.

Resposta da Sofology - Solihull
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