Went in to buy a sofa we'd previously seen. Spotted a different one as we walked through the store, at twice the price, but when the method of production and quality of materials were explained to... Ver mais
A empresa respondeu
Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA Solihull, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Went in to buy a sofa we'd previously seen. Spotted a different one as we walked through the store, at twice the price, but when the method of production and quality of materials were explained to... Ver mais
A empresa respondeu
We were approached when we walked in and greeted by a member of staff who gave us a brief explanation, offered us a drink, and let us know they were there to help if needed, then left us alone to br... Ver mais
A empresa respondeu
Excellent service from start to finish with the Solihull team. They were patient with us and explained the process and helped the choice as well with the aftercare available.
A empresa respondeu
Leon at the Shirley Solihull branch was fantastic with us and provided all the information we needed and answered all our questions. Didn't feel pressured at all and he was very understanding of our a... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA, Solihull, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Our service was very personal. Felt very welcome and not rushed with our purchase

Resposta da Sofology - Solihull
Very helpful with the purchase can't fault the transaction or service

Resposta da Sofology - Solihull
Joshua was really friendly and helpful. I dislike over pushy salesman but his approach was professional and excellent. He made us feel like we knew him and came across very knowledgeable. We had a very enjoyable visit and came away more than pleased with our purchase. Joshua deserves 5 stars.

Resposta da Sofology - Solihull
Ali was very helpful and gave us time to make our decisions. Quality sofas and a great customer experience

Resposta da Sofology - Solihull
Josh was fantastic, polite, knowledgeable and patient. Excellent service

Resposta da Sofology - Solihull
Excellent customer service especially with young children. Detailed all of the options and worked with us to help our final selection of sofa / colours.

Resposta da Sofology - Solihull
Ali helped us with any questions we had, he was very informative and friendly.

Resposta da Sofology - Solihull
Ali was friendly, greeted us but then left us to browse and wasn't pushy. Sofa selected, he explained everything clearly and politely to complete the purchase. Exactly how a shopping experience should be, would definitely recommend.

Resposta da Sofology - Solihull

Resposta da Sofology - Solihull
We were helped by Josh, very friendly and professional. We came in the store nearer the closing time, and did not feel rushed, or any pressure of making any decision by staff. Overall friendly staff and helpful.

Resposta da Sofology - Solihull
Josh Darling lives up to his name. Clear advice, clear and appropriate upselling. No chasing cash. Honest appraisal of delivery times. A delight to engage with.

Resposta da Sofology - Solihull
Very helpful and informed salesperson who left us to browse and then helped us when we needed him.

Resposta da Sofology - Solihull
Great customer service, informative and not pushy at all.

Resposta da Sofology - Solihull

Resposta da Sofology - Solihull
Joshua Super Star
Had a great experience deciding and purchasing our now sofa Today !
We had no pressure sell , Josh made us a great cup of tea and basically left us to it until we were ready to ask any questions we were unsure about ! He made us feel so comfortable and explained everything with fine detail .. we think Josh is a great credit to sofology !! Can not wait for an our new sofa .. Thank you

Resposta da Sofology - Solihull
Ali greeted us in a warm, relaxed way and never pushed a sales pitch. He was informative, guided us in the right direction, and then gave us space to explore. Later, Leon was on hand to answer our questions about another sofa and provided thoughtful insight and guidance. Neither were forceful—just genuinely polite, warm, and clearly focused on what was best for us. We ended up purchasing both sofas through Leon, whose knowledge and honest advice made the whole experience feel easy, trustworthy, and enjoyable. Thank you both for such great service.

Resposta da Sofology - Solihull

Resposta da Sofology - Solihull
Leon was very helpful in understanding what style we were looking for for and our restrictions on size - and then helped identify a number of potential options

Resposta da Sofology - Solihull
Josh was great, very attentive but was always there when we had questions.
Made the whole process seamless
Thanks Josh.

Resposta da Sofology - Solihull
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