The excellent advice that we received from Gary Lamb and Stephen Woo helped us to choose the reclining chairs that we wanted. Highly recommended.
A empresa respondeu
Localização
Alterar localizaçãoNew Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Highly recommend this lovely friendly store! We knew we wanted a new sofa but there were different family opinions of what we should buy, which was fun I’m sure for the staff member who’s middle name... Ver mais
A empresa respondeu
Yet to receive the sofa, but the experience was excellent. The staff weren’t pushy and I was allowed to walk around without pressure to find a sofa I wanted. The service through purchasing was easy an... Ver mais
A empresa respondeu
Salesman was very helpful snd knew his job he was very relaxed wasnt pushy an all good experience
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, Reino Unido
4,9
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing Experience
Employee was lovely, really knowledgeable and helpful.
Nice and easy process, looking forward to our new sofa!
30 de novembro de 2025
Resposta da Sofology - Speke Liverpool
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Resposta da Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great service from Stephen
Great service from Stephen , very helpful and ordering very straight forward
23 de novembro de 2025
Resposta da Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Stephen was brilliant from the second…
Stephen was brilliant from the second we walked in the store. He showed us round and we helped us pick out the perfect sofa for us. He took his time and we had a really positive visit
16 de novembro de 2025
Resposta da Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Stephen. Have a great day 😊
Great customer service
I visited the Speke retail store where I was helped by Amey, she was friendly polite and professional, lm looking forward to receiving my new sofa and chair soon.
15 de novembro de 2025
Resposta da Sofology - Speke Liverpool
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Stephen was knowledgeable regarding the…
Stephen was knowledgeable regarding the products in store. He was really friendly and professional making our experience really easy and stress free. He explained the process really well and provided us with key information regarding our order.
15 de novembro de 2025
Resposta da Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The service is superb 👌 👏 Thanks again…
The service is superb 👌 👏 Thanks again so greatful 🍻 🙏
12 de novembro de 2025
Resposta da Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Steven was brilliant
Steven was brilliant! Hard shopping with two young children he sorted our whole order to process at home, however when the website failed I had to ring up and he put the whole transaction through over the phone
So helpful and now we’ve got our sofa in time for Christmas can’t thank him enough!
10 de novembro de 2025
Resposta da Sofology - Speke Liverpool
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Resposta da Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Resposta da Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review!😊
Really helpful staff but not pushy
Really helpful staff but not pushy. Lovely looking sofas
4 de novembro de 2025
Resposta da Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Highly recommended.
Excellent range to choose from. Friendly, helpful and knowledgeable staff. Excellent service from start to finish, would highly recommend.
1 de novembro de 2025
Resposta da Sofology - Speke Liverpool
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
5star service thank you
31 de outubro de 2025
Resposta da Sofology - Speke Liverpool
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Really good experience
Really good experience, Pete in Speke Sofology Liverpool was amazing and put a lot of effort and support to aid me in finding the right sofa for me. Thanks Pete!
30 de outubro de 2025
Resposta da Sofology - Speke Liverpool
Thank you for sharing your experience! We're glad Pete provided excellent support in helping you find the perfect sofa. Your feedback is valuable, and we're pleased you had a great experience at Sofology Speke Liverpool. If you have any questions or need assistance, feel free to reach out. Enjoy your new sofa!
Amazing service from Lauren nothing was…
Amazing service from Lauren nothing was too much trouble, ordered a lovely sofa and so happy with the excellent service thank you!
29 de outubro de 2025
Resposta da Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Came into store to purchase a sofa set
Came into store to purchase a sofa set, amazing customer service and advice from Anita, who couldn’t be more helpful. Stephen also offered advice on the phone. Nothing is too much trouble for them. Highly recommend.
27 de outubro de 2025
Opinião espontânea
Resposta da Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review!😊
First of all sean who helped us was…
First of all sean who helped us was brilliant, he went through everything we needed to know.
There was no pressure selling which was great because i hate that, he helped us make our choice which we are very happy with.
25 de outubro de 2025
Resposta da Sofology - Speke Liverpool
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
No pressure just good advice
Lovely helpful sales person, Stephen. Made the experience seamless and quick with no pressure.
25 de outubro de 2025
Resposta da Sofology - Speke Liverpool
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Deal done within 10 minutes of entering Store
The sales assistant was extremely helpful, polite and friendly and managed our purchase perfect,
We had purchased a 4 and 3 seater from ScS previously and enjured a terrible experience as we paid an extra £270 r aftercare and was told we had qualified for a service to have a minor stain removed after inspection was carried out then had an email 2 weeks later to say we did not fit the criteria so have this time as well as other family members decided to stick with Sofology
27 de outubro de 2025
Resposta da Sofology - Speke Liverpool
Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Went into store spoke to salesman…
Went into store spoke to salesman Stephen Woo who helped us find what we we’re looking for great customer service from beginning to end
25 de outubro de 2025
Resposta da Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.