On our initial visit, Maria was great and very helpful. She kept her distance and didnt interfere until we needed help and information. The way she acted left a positive impression. Sarah on her follo... Ver mais
A empresa respondeu
The Peel Centre, Great Portwood Street, SK1 2HH Stockport, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
On our initial visit, Maria was great and very helpful. She kept her distance and didnt interfere until we needed help and information. The way she acted left a positive impression. Sarah on her follo... Ver mais
A empresa respondeu
All of the staff were attentive and checking in without being overbearing. We were offered drinks and an activity pack was provided for our daughter whilst we were looking at all the options. Maria wa... Ver mais
A empresa respondeu
Great service and really knowledgeable staff which helped us pick the right sofas for us. We’re in the middle of moving house and had questions about the delivery times and what if our move fell throu... Ver mais
A empresa respondeu
They left me to just look around. I found a couch i wanted information on, extremely informative and did not push and allowed to continue looking. Went to a nearby shop where I'd seen a couch but was... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, Reino Unido
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Great service , helpful explained everything clearly. No pressure .

Resposta da Sofology - Stockport
Maria was fantastic since the first time we walked in, she was very helpful and friendly.

Resposta da Sofology - Stockport
Was happy with great quick helpful informative purchase would go there again in future

Resposta da Sofology - Stockport
Me and husband went to the showroom in Stockport along with our dog. The showroom is set out really well and it’s spotless. We were welcomed by very friendly staff who also made our dog very welcome . We explained what we were looking for and the wonderful Maria , Paris and the manager Gemma answered every question we asked . They were showing how you set up your music to the very trendy sofas and reclining them all for us and making us very comfortable and we didn’t want to leave . They explained all the different options of the sofas, the payment options available all whilst we were reclined on the sofas listening to music and we were even made a hot drink and the wonderful Maria then came and gave us a pain au chocolate. Our visit to this showroom was a wonderful experience and the staff were truly amazing and we cannot wait to receive our new sofas . Well done all the lovely staff at sofology Stockport .

Resposta da Sofology - Stockport
“Great experience in store from start to finish. The showroom was well laid out and easy to browse, and the staff were friendly, professional, and not pushy at all. The salesperson took the time to answer all our questions and helped us choose the right option without any pressure. Ordering was smooth and everything was explained clearly. Really impressed with the service so far!”

Resposta da Sofology - Stockport
They left me to just look around. I found a couch i wanted information on, extremely informative and did not push and allowed to continue looking. Went to a nearby shop where I'd seen a couch but was not impressed as tried to push the sale. Went back and bought exactly what I needed from sofology, staff were really helpful and actually made it a fun experience. Laughing and actually had personality. A great team.

Resposta da Sofology - Stockport
People shouldn't bother patronising this brand. You will be met with disappointment after disappointment. Never keep to any agreement,3 weeks promised for delivery never met,you get tossed from Operations team to showroom to delivery team. Their usual catch phrase is "someone will get in touch in the next 72hrs",all lies because you will get tired and have to ring them again and then you are promised another 72hrs wait time for another call without solution, yet nobody will contact you. It is also not as if their designs are unique as other brands sell same designs. Will never recommend#
Biggest regret was stepping into their showroom in Stockport!!!

Resposta da Sofology - Stockport
We we're treated with respect and not pressured into buying and given a cup of tea and coffee. All our questions were answered. Thanks

Resposta da Sofology - Stockport
Great experience shopping in the stockport store, designed my sofa arrangement for me, and the staff was a delight to work with.

Resposta da Sofology - Stockport
There was a relaxed atmosphere, and I didn’t feel pushed into buying my sofa. I got to revisit the store as many times as I liked, while I was making my decision.

Resposta da Sofology - Stockport
Helpful, friendly staff. Great customer service. The only disappointment was the wait time for the chair!

Resposta da Sofology - Stockport
Great customer service, easy to order and Paris was brilliant at explaining everything and going through my options with me. Thank you to everyone that helped us.

Resposta da Sofology - Stockport
The service provided by Christopher Edwards has been excellent.

Resposta da Sofology - Stockport
Rekha & Paris at the Stockport were delightful. Really helpful at all times and genuinely wanted to get us the right sofa for our needs.
Lovely store with great sofas compared to the other competitor stores near by.
Thank you for helping us and getting what we wanted.

Resposta da Sofology - Stockport
Excellent customer service pleased with my purchase the blue leather suites are tremendous thanks

Resposta da Sofology - Stockport
Really helpful advice from Gemma and Paris. No pressure or pushy sales. All in all, a pleasant experience.

Resposta da Sofology - Stockport
Awful, awful, awful service, promised the earth and still waiting, bought a sofa and armchair in December 2025, was promised delivery would be 05/03/26, got the old sofa removed and a new carpet fitted on the 4th March, now been 12 days without anywhere to sit, contacted customer service, who don’t help they just want to blame the store, DO NOT USE THIS COMPANY

Resposta da Sofology - Stockport
We ordered our new sofa today and Paris looked after us, she made it really easy and explained everything to us. Really happy with the whole service.
Thankyou Paris

Resposta da Sofology - Stockport
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