The salesperson instore was very knowledgeable, answered all of our questions and showed us different options to best meet our needs. We were keen to take delivery of an armchair as quickly as possibl... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoC2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Harrison, the sales representative who we dealt with was very knowledgeable and spent plenty of time with us. He had humour and a good personality, wasn’t a thpical sales person who you would dread
A empresa respondeu
I was impressed with the light airy store & the selection of sofas available. After a good look around I decided I would like two two seater sofas. Elaine, a salesperson was so helpful & informa... Ver mais
A empresa respondeu
We came in to look, ending up buying, we found an excellent product with the help of Harrison, he knew his stuff, did not put any pressure on us to buy, your products sell themselves when you have... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- também em
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de estofos
- Loja de mobília para sala de estar
- Loja de móveis
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, Reino Unido
4,9
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Tonya was a great help
Tonya was a great help
In choosing our new suite
And a lovely tea and biscuits
21 de janeiro de 2026
Resposta da Sofology - Straiton Edinburgh
We are pleased that your visit tothe store was a positive one. Thank you for choosing Sofology.
Guy was very helpful with choosing and…
Guy was very helpful with choosing and matching the sofa and chair. Excellent service.
18 de janeiro de 2026
Resposta da Sofology - Straiton Edinburgh
Thank you for this great review :-)
The service by the Team was excellent…
The service by the Team was excellent and the choice of suites were again excellent.
17 de janeiro de 2026
Resposta da Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars Imrie :-)
Excellent customer service
Excellent customer service - both at shop and follow up queries I had
19 de janeiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Highly Recommend
I'm really sorry but I cannot remember the lady's name who helped me buy my new sofa last week. I do know she was French and would highly recommend her as she was not pushy at all and very detailed with everything I needed.
15 de janeiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Resposta da Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Buying my first sofa for my new house…
Buying my first sofa for my new house and they couldn’t have been anymore helpful!
18 de janeiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Resposta da Sofology - Straiton Edinburgh
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Went in knowing what I wanted but no…
Went in knowing what I wanted but no idea how to filter down the huge amount of stock and find what I wanted. I didn't want to spend ages walking around the store. Colin talked me through step by step and half hour later, I am all sorted! Fabulous result. Colin is superb!
18 de janeiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Colin, we will make sure to pass this on! Have a nice day.
Friendly and helpful customer service
Friendly and helpful customer service. Made the pain of purchasing so much better.
18 de janeiro de 2026
Resposta da Sofology - Straiton Edinburgh
Thanks for your 5-star review, we really appreciate the feedback!
Aida was extremely friendly and helpful…
Aida was extremely friendly and helpful and made the shopping experience very easy. Highly recommended.
17 de janeiro de 2026
Resposta da Sofology - Straiton Edinburgh
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great shop so far
Great shop so far. Easy purchase. No hard sell on extras. Sales person was professional and not pushy. Sofa ordered only, so untill delivery this is a part review!
17 de janeiro de 2026
Resposta da Sofology - Straiton Edinburgh
Thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent service all options explained…
Excellent service all options explained well
16 de janeiro de 2026
Resposta da Sofology - Straiton Edinburgh
Thank you for your lovely feedback!
Colin was a great help and we are both…
Colin was a great help and we are both very happy with the service we recieved. Left with a sofa I am sure we will be very happy with.
16 de janeiro de 2026
Resposta da Sofology - Straiton Edinburgh
Thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Colin was absolutely excellent
Colin was absolutely excellent , was very helpful and explained everything as he went along
15 de janeiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Colin, we will make sure to pass this on! Have a nice day.
Good selection of furniture
Stephen who demonstrated various pieces of furniture was very helpful and was instrumental in helping us make a decision and to place an order
14 de janeiro de 2026
Resposta da Sofology - Straiton Edinburgh
Thank you so much for your 5-star review ⭐⭐⭐⭐⭐
We’re thrilled to hear you had such a great experience.
Staff are very pleasant and show great…
Staff are very pleasant and show great respect to the customer. No hard selling tactics.
14 de janeiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you so much for your 5-star review ⭐⭐⭐⭐⭐
Colin and Ida helped us over a couple…
Colin and Ida helped us over a couple of visits to decide what was right for us and our space/budget. Didn’t feel pressured to make a decision.
11 de janeiro de 2026
Resposta da Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars Mrs G!
Great service from start to finish
Staff friendly know their stuff regarding sofas inside and out took time with us explaining everything about the sofa
12 de janeiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great service from Harrison.
12 de janeiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Harrison, we will make sure to pass this on! Have a nice day.
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