Sofology - Straiton Edinburgh Opiniões 

3516
TrustScore: 5 em 5

4,9

C2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The sales person we delt with was Colin. He was most helpful and knowledgeable regarding our choices for our new living room seating. He made us feal very relaxed and he was also very patient. So a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Our initial visit was relaxed with an introduction from staff on how to navigate the store and options. No pressure whatsoever and noone following us around. Were free to look and explore at our leis... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I must say how friendly and helpful the staff at Edinburgh's Sofology Store were. Although I have chosen not to make a purchase at this time, I would definitely go back again to view their sensibly p... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I enjoyed my visit to the Loanhead branch with my son and daughter looking for a new sofa Normally I kinda hate going into these places I find they follow you about and ask you questions and so... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. Acessórios para móveis
  3. Loja de móveis
  4. Loja de artigos domésticos
  5. Loja de mobília para sala de estar
  6. Loja de estofos

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(3516)

19 015 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great Service from Aida

Our sales representative was Aida, and she was fantastic.

4 de janeiro de 2026
logótipo da Sofology - Straiton Edinburgh

Resposta da Sofology - Straiton Edinburgh

Hi there, thank you for your review. Another great review for Aida, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

Edinburgh store - Ayda

Edinburgh store
Ayda very helpful

3 de janeiro de 2026
logótipo da Sofology - Straiton Edinburgh

Resposta da Sofology - Straiton Edinburgh

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 4 em 5 estrelas

Straighton, Edinburgh

The guy that delt with us was easy to get on with ,knowledgeable and did not pressure us at all , was actually enjoyable experience

28 de dezembro de 2025
logótipo da Sofology - Straiton Edinburgh

Resposta da Sofology - Straiton Edinburgh

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Classificada 5 em 5 estrelas

Great experience

Great experience, no pressure, Steven was really friendly and helpful.

30 de dezembro de 2025
logótipo da Sofology - Straiton Edinburgh

Resposta da Sofology - Straiton Edinburgh

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Classificada 5 em 5 estrelas

Helpful staff

Jonathan was extremely knowledgeable and helpful without being pushy and over bearing. Would definitely recommend.

30 de dezembro de 2025
logótipo da Sofology - Straiton Edinburgh

Resposta da Sofology - Straiton Edinburgh

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Classificada 5 em 5 estrelas

Harrison was great

Harrison is a lovely guy who helped us the whole way through with our new purchase. Excited for it arriving!

30 de dezembro de 2025
logótipo da Sofology - Straiton Edinburgh

Resposta da Sofology - Straiton Edinburgh

Hi there, thanks for your 5-star review, we really appreciate the feedback 😊

Classificada 5 em 5 estrelas

There was no pushing to buy

There was no pushing to buy, the sales man was extremely helpful in advise about leather colours being slightly different in show room compared to in house.

27 de dezembro de 2025
logótipo da Sofology - Straiton Edinburgh

Resposta da Sofology - Straiton Edinburgh

Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Classificada 5 em 5 estrelas

Great experience

Great experience, Colin went through everything that our couch offers, he took time to explain fabrics, help us choose between a 2 or 1 seater to accompany our main couch. He helped with the colour choice. Nothing was too much of an issue

29 de dezembro de 2025
logótipo da Sofology - Straiton Edinburgh

Resposta da Sofology - Straiton Edinburgh

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Classificada 5 em 5 estrelas

Lovely staff

Tonia was great. So helpful and friendly. She was happy to talk through all the options, let me play around with the sofas to get a feel for them.
All the staff were really knowledgeable and able to answer all questions I had.

27 de dezembro de 2025
logótipo da Sofology - Straiton Edinburgh

Resposta da Sofology - Straiton Edinburgh

Thanks you for your 5 star review. 😊

Classificada 5 em 5 estrelas

The importance of a good sales person

The sales person Harrison was great showed us different fabrics asked us about room size what would we be putting where informed us on parts of the settee would fit our room shown us what the settee will look like on his tablet all n all a very good sales person came away looking forward to my settee arriving .

26 de dezembro de 2025
logótipo da Sofology - Straiton Edinburgh

Resposta da Sofology - Straiton Edinburgh

Thank you for awarding us 5 Stars :-)

Classificada 5 em 5 estrelas

Johnathan

Johnathan was very helpful assisted us through the whole process explained all the extras we could purchase from cleaning kit to extra care protection very pleasant experience thank you Johnathan

27 de dezembro de 2025
logótipo da Sofology - Straiton Edinburgh

Resposta da Sofology - Straiton Edinburgh

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Classificada 5 em 5 estrelas

Customer service

Sales staff were second to none.
I would happily recommend sofology to family and friends

26 de dezembro de 2025
logótipo da Sofology - Straiton Edinburgh

Resposta da Sofology - Straiton Edinburgh

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Classificada 5 em 5 estrelas

Colon

Colin was great help, Explained the features of the sofa so well I just had to buy same day.

22 de dezembro de 2025
logótipo da Sofology - Straiton Edinburgh

Resposta da Sofology - Straiton Edinburgh

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Classificada 1 em 5 estrelas

I am feeling cheated after buying 3+2+1…

I am feeling cheated after buying 3+2+1 sofa set from sofology. I ordered all 3 pieces with same fabric and colour. But 3 and 2 seats sofas came in different colour and different fabric. I reported this issue to customer care and have shared all the required images with them but they are not resolving this issue and just asking for more and more images. They closed my case without any resolution this is a shame. I have shared the images with them 2-3 times and it's clearly showing the problem. After paying the full price I didn't get what I ordered for. Very poor customer service from sofology edinburgh uk.

1 de outubro de 2025
Opinião espontânea
logótipo da Sofology - Straiton Edinburgh

Resposta da Sofology - Straiton Edinburgh

Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to contact our Customer Care Team and we will be more than happy to help.

Classificada 5 em 5 estrelas

Very simple experience and friendly…

Very simple experience and friendly staff.

19 de dezembro de 2025
logótipo da Sofology - Straiton Edinburgh

Resposta da Sofology - Straiton Edinburgh

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Classificada 5 em 5 estrelas

Lovely staff and good quality sofa

Harrison from the Straiton Edinburgh shop was lovely - not pushy, answered our questions and helped us pick out the perfect colour and configuration. Sofa is great quality for the price and very comfy.

21 de dezembro de 2025
logótipo da Sofology - Straiton Edinburgh

Resposta da Sofology - Straiton Edinburgh

Thank you so much for taking the time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Classificada 5 em 5 estrelas

Great customer service!

Colin was very friendly, knowledgeable and helpful. I went in to look for sofas, ending up buying a couple of ex display tables and saw a sofa I like!
Colin told me that I’d be calling Colin soon and I think he could be right! 😂

20 de dezembro de 2025
logótipo da Sofology - Straiton Edinburgh

Resposta da Sofology - Straiton Edinburgh

Thanks for this fabulous review. We appreciate you sharing it with others!

Classificada 5 em 5 estrelas

Purchasing new furniture can be…

Purchasing new furniture can be stressful but Elaine made the experience easy. We felt heard and walked away with a sofa that truly fits our needs. Thank you so much!

20 de dezembro de 2025
logótipo da Sofology - Straiton Edinburgh

Resposta da Sofology - Straiton Edinburgh

Thank you for awarding us 5 Stars :-)

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