The salesperson instore was very knowledgeable, answered all of our questions and showed us different options to best meet our needs. We were keen to take delivery of an armchair as quickly as possibl... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoC2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB
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Leia as opiniões dos outros
Harrison, the sales representative who we dealt with was very knowledgeable and spent plenty of time with us. He had humour and a good personality, wasn’t a thpical sales person who you would dread
A empresa respondeu
I was impressed with the light airy store & the selection of sofas available. After a good look around I decided I would like two two seater sofas. Elaine, a salesperson was so helpful & informa... Ver mais
A empresa respondeu
We came in to look, ending up buying, we found an excellent product with the help of Harrison, he knew his stuff, did not put any pressure on us to buy, your products sell themselves when you have... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- também em
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de estofos
- Loja de mobília para sala de estar
- Loja de móveis
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, Reino Unido
4,9
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very easy, very nice experience!
Very lovely member of staff helping us, very easy to shop, very informative! Would definitely recommend this place!
25 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Thank you for taking the time to leave a 5-star review!😊
Well presented
Well, we decided to browse round the showroom to get a rough idea what was out there. It was well presented and the staff couldn't be more helpful. We were so impressed we bought a lovely sofa.
27 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Excellent customer service
Excellent customer service. Colin gave us the information we needed and then the space to make an informed decision before we purchased.
27 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Very helpful
Very helpful, knowledgeable staff, Colin helped us pick the right sofa
26 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Good salesman who explained everything…
Good salesman who explained everything and was not pushy in anyway.
23 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Thank you for sharing Les!
Fantastic experience at the Edinburgh…
Fantastic experience at the Edinburgh branch. We were helped with our purchase from Harrison. Stress free, no hard sell or followed around the shop, left to browse at our leisure. And helped answer any questions. Best of all we have ordered two gorgeous sofas!
21 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars Nikki :-)
Returning customers
Returning customers. Welcomed recognised remembered and respectfully given excellent service.
24 de fevereiro de 2026
Excellent service from Sofologist Jonathon The sofologist introduced himself as we…
The sofologist introduced himself as we went into the store and explained what we needed to know as we went round ,he did not harass us as we looked and left us to look at our leisure .when we did require his assistance he was very approachable ,informative and he knew what he was talking about .excellent service .
19 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent service given today.
Excellent service given today.. Staff were very friendly and informative.. Highly recommended
22 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Just ordered a paramount sofa
Just ordered a paramount sofa. Harrison was there to guide us through the process. He was very helpful and very polite which made the process easy 10/10 😀
22 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
The salesman was very pleasant through…
The salesman was very pleasant through the whole sales journey.
22 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The salesperson made out experience so…
The salesperson made our experience so easy to help us decide on which soda and seat were ideal for us .
21 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
No pressure to buy
No pressure to buy! A lot more relaxed and the show room was incredible. Everything was explained and we picked our perfect sofa!
18 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Great Service and Patience
Great service and patience shown by Elaine who asked the right questions when I went in to buy a new pair of sofas. Only had a rough idea of what I was looking for but she took her time and found the ideal sofas for me.
21 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Elaine, we will make sure to pass this on! Have a nice day.
Great Service Great Sofas
Great service and very helpful sales person Aida was a star.
Lovely sofas and good quality.
21 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Aida, we will make sure to pass this on! Have a nice day.
Great sales service
Had looked online and wanted to see what I had shortlisted in the store. Johnathon introduced himself, then left us to look around at our pace without any pressure or following you around like in other stores. Once I was ready to make decision or needed more info he was helpful and clear. Nice friendly and trustworthy vibe from him.
13 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars Tracey!
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Harrison, we will make sure to pass this on! Have a nice day.
Eathin the guy was excellent he was…
Eathin the guy was excellent he was very helpful and pleasant no hassle and a great customer service I will recommend him to anyone that is going to your showroom
15 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Jonathan the sales guy was excellent…
Jonathan the sales guy was excellent and showed us everything that the product could do and what options we had. Very professional indeed
8 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Jonathan, we will make sure to pass this on! Have a nice day.
Staff very polite and answered all our…
Staff very polite and answered all our questions
6 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
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