The Honest Bison Opiniões 893

TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I received thawed, opened meat! They do not package their meats to stay frozen during shipment, the packages aren’t sealed well and opened during shipment, blood in the box. All meat ruined!! VERY UN... Ver mais

Classificada 5 em 5 estrelas

The customer service is excellent! The Bison Filet, Elk Tips (bite-size), & Elk Burgers are our favorites so far. The steaks are tender, juicy & taste fabulous!!! We haven't tried everything yet in... Ver mais

Classificada 5 em 5 estrelas

We have enjoyed elk medallions and venison loin so far-- simply prepared on the grill, which takes little time. We look forward to trying bison cuts as well. The medallions were delicious and made for... Ver mais

Classificada 5 em 5 estrelas

FULL DISCLOSURE: my HYPOallergenic puppy is VERY allergic to ALL proteins except venison and lamb, and just about all veg and grains too! Doing a thorough search of ingredients in all the wholesome d... Ver mais

Informações sobre a empresa

  1. Talho
  2. Fornecedor de produtos alimentares

Escrito pela empresa

The Honest Bison was founded on one very simple truth: we believe everyone deserves access to food they can trust. Our goal is to bring more unprocessed, naturally-raised, quality meats back into people's kitchens and, more importantly, bring transparency back into today’s food system.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

893 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Good meat with some issues

Great meat but wish they had more volume discounts and/or subscription options. Also received one recent package where a few items were defrosted and blood leaked out making everything messy. Haven't had any luck with customer service either. I have sent questions through the help center and never got a response.
Quality of the meat is great but feel like I wont get any support if things go wrong with my order.

30 de julho de 2023
logótipo da The Honest Bison

Resposta da The Honest Bison

Hello Lata, thank you for your order and the feedback. I have sent you an email and would love to help resolve any order issues that may still be unresolved.
Thanks again
Sean Lenihan

Classificada 1 em 5 estrelas

Item missing from my order

Item missing from my order, emailed customer service, no response.

29 de julho de 2023
logótipo da The Honest Bison

Resposta da The Honest Bison

Hello Leigh, first I would like to apologize for the missing item and for the delay in response. I am here to help!
I just sent you an email. Please give me a call and I can get your order fixed.
Thanks,
Sean

Classificada 3 em 5 estrelas

So far my only complaint is that most…

So far my only complaint is that most of the cuts were VERY SMALL and especially for the price.

25 de julho de 2023
logótipo da The Honest Bison

Resposta da The Honest Bison

Hello Russell, thank you for providing us feedback.
I looked up your order to ensure I respond appropriately. Your order contained several 6 oz cuts and Venison Filet Mignon at 3 oz each.
These are sized based on the size of the animal and the size in which most people want to cook with. We are open to adjusting though, and have expanded our cut range for the most expensive of cuts to provide a good balance of price and size. I'd love to know what cuts you'd like to see bigger. Please email us at customer.service@thehonestbison.com

Thanks again for giving us a try.
Best,
Sean

Classificada 5 em 5 estrelas

Always good !

We have ordered multiple times,
We love everything we order. The communication
and the proper packaging makes Ordering from The Honest Bison an easy experience ..

12 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend their meat and customer service!

Ran into a few issues with shipments arriving partially or fully thawed, spoiling meat on two occasions but tracking the problem to UPS not delivering on time including delaying a perishable product over an entire weekend.

Customer service was top notch and multi-faceted involving much more than just the customer service representative I was dealing with including requests from the CEO to track dish what the problem was.

Very satisfied with the customer service but am also happy to report that the quality of the meat is excellent and proved to my family that none of the game meat tasted any differently than the great deer and Antelope meat we have had over the years from the field.

9 de junho de 2023
Classificada 5 em 5 estrelas

Wonderful way to vary our diet posivitely as well as our eating pleasure

We have enjoyed elk medallions and venison loin so far-- simply prepared on the grill, which takes little time. We look forward to trying bison cuts as well. The medallions were delicious and made for an excellent summer dinner party and the venison loin was simply amazing. Ordering was easy and everything came well-frozen and nicely packaged.

7 de julho de 2023
Classificada 5 em 5 estrelas

The packaging was great

The packaging was great. The meat was delicious. I got the bison New York strip steaks and they tasted amazing. I also got ground venison to make jerky and it turned out tasty.

19 de julho de 2023
Classificada 5 em 5 estrelas

Great tasting meat.

I purchased the ground bison and just made some hamburger on the grill. It was the best hamburger that I had tasted.

17 de julho de 2023
Classificada 5 em 5 estrelas

Not only is the meat of amazing…

Not only is the meat of amazing quality, the customer service is above and beyond. I had trouble with an order (due to UPS rescheduling delivery) and they responded immediately to my concern and helped me ensure I received a replacement. I will order again and again. Thank you for being so amazing THB!

16 de julho de 2023
Classificada 3 em 5 estrelas

Great meat, poor packaging.

If I was reviewing the bison, 5/5; if I was reviewing the customer service, 5/5; but can only give 3/5 because we had to do three shipments because (1) the dry ice melted twice in transit and (2) all three times some of the bison patty packages we're punctured, leading to blood leaking out or freezer burns. As someone who really honors bison, it was really sad to see this last important step (packaging and shipping) not attended to well.

17 de junho de 2023
logótipo da The Honest Bison

Resposta da The Honest Bison

Thank you Seth for the feedback. We are working on the packaging as the micro tears can happen in multiple steps along with cold chain.
With regards to the dry ice, we try to pack just the right amount for the time the box will be in transit. If the order arrive frozen without any dry ice left then we succeeded in this goal.

We too feel strongly about honoring the animal, and keeping with our core value of transparency, we have found shipping frozen meat direct is very complex and requires us to trust a lot of other people along the way. We have a to improve upon and we will always stay on that path.

Thank you for your support and feedback!
Sean

Classificada 5 em 5 estrelas

GR8 food

Although I'm not so good at math & realize h9w small my order was, but had a craving for bison & couldn't find any place in our town. It tasted great & I'm ordering more, thanks guys. 😋🙏👍

27 de junho de 2023

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