Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I did not receive the cosrx freebie that was included with my order. Worst experience with this app. I have placed orders before but there was no issue with the previous orders. But my last order has... Ver mais

Classificada 5 em 5 estrelas

The website is user-friendly. I easily found what I've been looking for as they have categorized their items depending on your needs. Plus, I got the item on sale! Payment is also convenient as I had... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Okei naman yung product,however mali yung payment dun sa courier hindi updated I reported it pero wala response..sana maaddress.Please check your email thanks

Classificada 5 em 5 estrelas

I trust the website but I'm just curious because my perfumes are not sealed individually, so I assume it's not brand new or it's not full when you pack it? Do you have to open the perfumes before plac... Ver mais

Informações sobre a empresa

  1. Loja de produtos de beleza
  2. Loja de cosméticos
  3. Perfumaria

Informação fornecida por diversas fontes externas

THEKULT.COM is the only online beauty platform, that offers 100% authentic products from well-known local and international brands, with the most affordable prices in the Philippines!


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

372 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

You guys didn't do something regarding…

You guys didn't do something regarding my concern and complaint 😠😡

13 de março de 2020
Opinião espontânea
logótipo da THEKULT.COM

Resposta da THEKULT.COM

Dear Riza May,

Thank you for leaving us a review. We’re sorry to hear that your experience with our store has not been up to par with your expectations. Kindly note that your feedback is being considered thoroughly to ensure that this doesn’t happen to any other customers in the future. Rest assured, we would like to thank you for making it possible for us to improve on our probable weaknesses.

Please feel free to reach out to cx@thekult.com or contact us via +63 917 650 6010 with any further comments, concerns, or suggestions you wish to share. We would love to make things right this time if you give our store another chance.

-THEKULT.COM Team

Classificada 1 em 5 estrelas

my order did not arrive

13 de março de 2020
Opinião espontânea
logótipo da THEKULT.COM

Resposta da THEKULT.COM

Dear Meg,

Thank you for sharing your feedback with us. We’re sorry to hear you had a frustrating experience, and we really appreciate you bringing this issue to our attention. We have already forwarded your concerns to our Operations department and we are further investigating the root cause. Kindly note that your feedback is being considered thoroughly to ensure that this doesn’t happen to any other customers in the future. Thank you for making it possible for us to improve on our probable weaknesses.

Please feel free to reach out to cx@thekult.com or contact us via +63 917 650 6010 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

-THEKULT.COM Team

Classificada 1 em 5 estrelas

I did not receive my order

13 de março de 2020
Opinião espontânea
logótipo da THEKULT.COM

Resposta da THEKULT.COM

Dear K.L,

Thank you for providing us with your review. We’re sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We have already forwarded your concerns to our Operations department and we are further investigating the root cause. Kindly note that we are looking into this issue and hope to resolve it promptly and accurately.

Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We’re hoping to solve this issue immediately, with your help.

-THEKULT.COM Team

Classificada 3 em 5 estrelas

It is okay.

It is okay.. the smell easily fades unlike my other victoria secret perfumes because I have a lot.

12 de março de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

you stated on your website that you…

you stated on your website that you sell authentic products. You sold me fake elizabeth arden green tea body spray! The scent won’t even last for 30 mins.

12 de março de 2020
Opinião espontânea
logótipo da THEKULT.COM

Resposta da THEKULT.COM

Dear Shey,

Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines. Kindly check the following article on our website, to get a precise understanding of the distinction between varieties of scents: https://www.thekult.com/pages/how-to-preserve-the-scent-of-your-perfume

Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information.

-The Kult Team

Classificada 1 em 5 estrelas

You are selling FAKE perfumes

You are selling fake perfumes, NOT 100% AUTHENTIC as you claimed. You’re a SCAMMMMM!

12 de março de 2020
Opinião espontânea
logótipo da THEKULT.COM

Resposta da THEKULT.COM

Our Valued Customer,

Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines. Kindly check the following article on our website, to get a precise understanding of the distinction between varieties of scents: https://www.thekult.com/pages/how-to-preserve-the-scent-of-your-perfume

Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information.

-The Kult Team

Classificada 1 em 5 estrelas

fake elizabeth arden body mist

Selling fake items

12 de março de 2020
Opinião espontânea
logótipo da THEKULT.COM

Resposta da THEKULT.COM

Dear Peachy,

Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines. Kindly check the following article on our website, to get a precise understanding of the distinction between varieties of scents: https://www.thekult.com/pages/how-to-preserve-the-scent-of-your-perfume

Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information.

-The Kult Team

Classificada 1 em 5 estrelas

FAKE PRODUCTS!!!!

FAKE PRODUCTS!!!!
NOT AUTHENTIC!!!

12 de março de 2020
Opinião espontânea
logótipo da THEKULT.COM

Resposta da THEKULT.COM

Our Valued Customer,

Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines. Kindly check the following article on our website, to get a precise understanding of the distinction between varieties of scents: https://www.thekult.com/pages/how-to-preserve-the-scent-of-your-perfume

Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information.

-The Kult Team

Classificada 1 em 5 estrelas

very bad no scent at all...maybe fake…

very bad no scent at all...maybe fake or expired.

12 de março de 2020
Opinião espontânea
logótipo da THEKULT.COM

Resposta da THEKULT.COM

Our Valued Customer,

Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines. Kindly check the following article on our website, to get a precise understanding of the distinction between varieties of scents: https://www.thekult.com/pages/how-to-preserve-the-scent-of-your-perfume

Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information.

-The Kult Team

Classificada 5 em 5 estrelas

Fast delivery and communicated with me…

Fast delivery and communicated with me if item is on the way. Thank you! 😊

12 de março de 2020
Opinião espontânea
logótipo da THEKULT.COM

Resposta da THEKULT.COM

Dear Erica,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Classificada 1 em 5 estrelas

Wrong item delivered

12 de março de 2020
Opinião espontânea
logótipo da THEKULT.COM

Resposta da THEKULT.COM

Dear Rheishier,

Thank you for providing us with your review. We’re sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We have already forwarded your concerns to our logistics partner and we are further investigating the root cause. Kindly note that we are looking into this issue and hope to resolve it promptly and accurately.

We would appreciate it if you can send us a photo of the item(s) you’ve received at cx@thekult.com to ease the investigation process. We’re hoping to solve this issue immediately, with your help.

-THEKULT.COM Team

Classificada 5 em 5 estrelas

Compared to other online shops THE KULT…

Compared to other online shops THE KULT has the lowest price and the package was handled carefully. Love the perfumes. Thanks

12 de março de 2020
Opinião espontânea
logótipo da THEKULT.COM

Resposta da THEKULT.COM

Dear Catherine,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Classificada 4 em 5 estrelas

One time i received an incorrect item…

One time i received an incorrect item and needed to wait for the replacement.

12 de março de 2020
Opinião espontânea
logótipo da THEKULT.COM

Resposta da THEKULT.COM

Dear Rhon,

Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to cx@thekult.com or contact us via +63 917 650 6010 with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!

-THEKULT.COM Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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