I purchased a Prada gilet from their website, after 3 days of placing the order I didn't receive any updates of dispatch confirmation. After emailing them multiple times, they finally responded, sayin... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I purchased a Prada gilet from their website, after 3 days of placing the order I didn't receive any updates of dispatch confirmation. After emailing them multiple times, they finally responded, sayin... Ver mais
A empresa respondeu
Great price. Cheaper than any other site. Notified of delay in delivery with a 10 percent discount for the Inconvenience. Only downside was they sent the top without ny wrapping at all besides in the... Ver mais
A empresa respondeu
Ordered a jacket, but unfortunately not in stock. Dan very helpful and fully refunded me quickly. Also offered alternative jackets in stock. Would definitely recommend and will be back again. Very... Ver mais
Do not use SCAMMERS PLEASE SOMEONE HELP ME, I WILL BE SUING THE DIRECTORS OF THE LTD COMPANY. Orders a pair of £400 shoes paid in full said I should receive within 1-3 working days it’s been nearl... Ver mais
Men's and women's designer clothing, footwear and accessories.
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great company. Everything I order is perfect and always delivered on time. These guys are great. Thanks a lot
Very good service all round fast shipping will be back
excellent choice of designer clothing, and great delivery
The customer service of the luxurious shop is second to none. They dealt with my query quickly and efficiently. I am so impressed with this shop. Would definitely order from them again
I don’t normally do reviews but it’s hard to find a great clothes brand which does Klarna, I emailed them with a query and response time was within an hour which I thought was fantastic, I will definitely be ordering again.
My review, I purchased a pair of Balenciaga trainers at £745.75 in good faith that such an expensive pair of trainers would last a good while, and at least prove to be fit for purpose. Within 3 weeks to my horror the trainers proved to be faulty. Upon the return of the trainers, I was informed that after over a week of waiting that the trainers were not faulty, and I will not get a refund which is disputable if not dubious.

Resposta da The Luxurious Shop
I highly rate your services and I always recommend friends and colleague to check out your page. The only thing is I have been shopping from you for almost 2 years and you have never given me as a loyal customer seasonal or festive discount even as an NHS worker. A lot of other sites consider it
I like this site, I've had a few things from him so far, this is my third pair of off white trainers from here, these ones are for Christmas for my daughter, she asked for converse but I prefer the off whites.
Delivery was only a few days.
Prompt delivery. Beautifully and securely packaged. Great price too.
Great Service,Great Clobber, The Communication is second to none, Absolutely ousting all round
My jacket came and was perfect in every way, I will be shopping more on this site,
I just wanted to say how great your customer service has been and the quick turn around in the exchange I requested. You were very helpful and I look forward to purchasing from the company again.
Highly recommend!! Couldn’t be happier with this guys, I was very indecisive with a style and size but they were very patient with me and their delivery is very fast!
The Customer Service from TLS is second to none. I ordered a jumper that unfortunately tore when I first put it on (SI Fine knit) which I sent back and was refunded without any hesitation (SI admitted fault) and the communications from Dan have been instant and very friendly and professional. I will have no hesitation when using TLS again. They sell a wide range of designer gear as well.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.