The Retailer Opiniões 

193
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

awesome quality shirts delivered as expected! originally thaught it was too good a deal to be true now ill probably buy some more things.

Classificada 4 em 5 estrelas

I ordered 4 T-shirts and they arrived and the quality and fit is great. I order black and unfortunately it was sold out in my size so they substituted for Navy blue. Unfortunately I don't wear navy bl... Ver mais

Classificada 1 em 5 estrelas

Promised dispatch within 72 hours but really dispatched a week or 2 later, charged me a monthly subscription i didn't even sign up for, but even if i did they did not make it clear enough that i was s... Ver mais

Classificada 5 em 5 estrelas

Everything went smoothly, although I do need to return product because it does not fit. If I could get some guidance on how to go about that I would appreciate it


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

193 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 37% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(193)

79 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

I just received my legit Yeezy gap shirts…

I just received my Yeezy gap shirts from the-retailer.com and they are authentic and legit. I am extremely satisfied with them and they are not fake. Thank you to the personalised real human customer support for helping me when I had a question. I will be ordering again because they have fast shipping. Thanks!!!!

19 de agosto de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

SCAM

SCAM

Do not purchase from this site. They use AI for their customer service which pretends to be a human helping and doing stuff, but it’s actually telling you what you want to hear whilst doing nothing. They also trick you and auto charge your card for a monthly subscription and when you try to cancel, they UNCANCEL your cancellation. They literally get their stuff from the Los Angeles archive site so just cut out the middle man and shop there so you don’t get conned like I did.

2 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent communication and customer service

First, the product was excellent and as promised. That said, you learn the most about a business when you have a problem. I had a sizing issue with The Retailer. The char support team was really responsive and remained fully engaged until the matter was resolved. I am impressed by the quality and kindness of their service team.

19 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer support!

Contacted support. They responded very quickly. My issue was taken care of right away.
Shipping was fast and efficient. I got my shirts and I’m very happy with the purchase.

31 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Quicker than quick!

They are very quick to reach back to you and quality of customer service is amazing. Got my order very quick with a correction to it even quicker! Amazing job guys!

24 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Mannn

Mannn, let me tell yall. Byfar the best T and long sleeve in the game and its only for $5. Thats a playa price! Look, buy some for yourself, your fam, your friends, your neighbors, shit, stack up for next year! Im telling you, this deal will pass and you gone be left wishing you had more. Anyway, thanks for the excellent customer service and delivery. Yall some real ones☝🏾

23 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Potential scam

At best this company is very incompetent and at worst they are a scam.

Had an order get shipped out well past their promised delivery window and then never arrive. Since they used some budget shipping service, I couldn't even track the package on my end to figure out what happened. Tried to get a resolution with customer service, but that was an even more frustrating experience (kept getting messages from multiple people about the same thing I had already discussed and explained to them). Was promised several different resolutions and never received any actual resolution.

DO NOT SHOP WITH THIS COMPANY

18 de julho de 2026
Opinião espontânea
logótipo da The Retailer

Resposta da The Retailer

Hi Nick,

We do ship high volumes, and occasionally a mistake slips through, that's on us to sort, and we will.

On top of that we will compensate you and send you a partial refund / send some free items as a sorry because this is not the experience we want our customers having.

In the US we ship with UPS, not a low-cost carrier, so everything's properly tracked. You won't be out of pocket, and you'll receive your items. We're investigating what went wrong here so it doesn't happen again.

Please email us at support@theretailer.com.au and this will be resolved within the hour

Classificada 5 em 5 estrelas

Highly recommend The Retailer

Highly recommend ordering through the retailer.

Really liked the clothing that I had ordered at first, so I ordered more. However after some issues and some communication with customer service I had gotten frustrated because in order I had canceled still had been fulfilled and I had been charged.

But customer service did everything to make it right and showed that this company care cares about its customers. I will be ordering through them again.

16 de julho de 2026
Opinião espontânea

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