Absolutely love my bottles from BottleBottle! The quality is amazing — they feel really durable, keep drinks at the perfect temperature for hours, and the designs are lovely too. You can really te... Ver mais
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Leia as opiniões dos outros
Same as everyone else. Ordered the 2 mix box as the 3 was out of stock. Received Christmas designs. Emailed asking for return details & (yes stupid me) when the 3 pack was back in stock again received... Ver mais
Beyond poor. Asked for a 'blind box' which were two mystery bottles. Both with Christmas decorations on...in April! Not acceptable especially as I was charged more than to order those bottles on their... Ver mais
Waiting to return a bottle. Bought 3x mystery bottles, all three were the same. Horrible grey cycling ones. Not received a reply yet, and looking at other reviews, one will be unlikely. I guess th... Ver mais
Item never arrived, customer service never responds
Placed an order on 15th December. Item never received, no tracking given and e-mails have been ignored. Very disappointing and will definitely not be recommending anyone to order from them direct.
It’s been a frustrating experience with…
It’s been a frustrating experience with bottlebottle. I ordered a product that was unfortunately unavailable, and while I was informed about this, the alternative they offered was not suitable for me, so I declined.
They later emailed me stating that the original product would be back in stock within a month.
However, a month has passed—along with additional time—and I have yet to receive any updates.
In my attempts to resolve this, I reached out several times via both their website and the customer service email, but I was met with complete silence. This lack of communication is unacceptable!
Due to this appalling service, I have escalated the matter by raising a case with PayPal to seek a resolution. Paypal has since refunded me the full amount.
May my experience serve as a warning to potential buyers: please beware and avoid purchasing from bottlebottle.
Do not order. Customer service ignore you.
Ordered the wrong size. Wrote immediately (wi thin minutes) asking to cancel or change. No response. There is no number to call and customer service ignore emails. Terrible company. Especially as I’m ordering from abroad so returns are pretty much impossible. I’m very unimpressed.
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