I recently ordered a lightweight jacket and walking trousers, both of which I love. However the wrong length of trousers were sent and I returned them at the Dundee shop for a refund and reordered onl... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I recently ordered a lightweight jacket and walking trousers, both of which I love. However the wrong length of trousers were sent and I returned them at the Dundee shop for a refund and reordered onl... Ver mais
A empresa respondeu
Blacks Dundee Fantastic customer service. Cami talked to us for 45 minutes giving advice as we are first-time campers. He was so knowledgeable and helped us make good buying decisions. He made our s... Ver mais
A empresa respondeu
Service was ok. Realised after leaving the store that the jacket I bought was 20% cheaper with Blacks online. Quite a significant difference. So maybe check online before buying in the store.
A empresa respondeu
Easy to order. Good price. Great boots, now second pair. Prompt delivery. good communication
A empresa respondeu
Escrito pela empresa
47-49 Commercial Street, DD1 3DG, Dundee, Reino Unido
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Jony was so helpful. Nothing too much trouble even when shoe section was feeling pressure with the brilliant sale.

Resposta da Blacks - Dundee
A very friendly helpful young man.
Have used Black's in Dundee a few times over the years and always found the staff excellent.

Resposta da Blacks - Dundee
Polite staff at the Dundee store. Lisa was helpful and friendly with checking if north face trainer was in my size. Would shop there again thank you.

Resposta da Blacks - Dundee
George at Dundee branch was amazing he was really helpful and patient and made my first experience at Black's really enjoyable, love the new coat will definitely come again! Thanks so much for your friendly and support and excellent customer service you are an asset to your team!

Resposta da Blacks - Dundee
Very knowledgeable and helpful Staff. Thank you to Jony for explaining details about the jacket from his own experience of wearing it in all weathers!

Resposta da Blacks - Dundee

Resposta da Blacks - Dundee
I called for a pair of leather waterproof boots, as the gortex ones I have did not keep my feet dry. The assistant George was absolutely brilliant, he explained that my gortex boots probably needed reproofing and explained how I could do this, providing the products I needed. George was very honest and suggested I try this and I may not need new boots. This honest approach reflects very highly on Blacks as a company. However I decided to still purchase a pair of boots and I had it in my head I wanted Hi Tech. George took the time to explain all about the qualities of the leather from different manufacturers and brought me several pairs across the ranges to try, demonstrating the differences in quality and price. I finally decided on a pair of Scarpa leather boots as George had also measured my feet and I am a 10.5 and Scarpa do half sizes in their range, George showed me how to test to see if my toe banged against the front of the boot, nobody has ever told me about this before, which surprises me as it is a great tip. George then provided the beeswax to treat the boots with and explained what to do. I wore the boots and was out all day in the snow beating moorland and marshland, I got a thorough soaking but my feet remained dry and the boots were comfortable all day. For the first time ever, on arriving home I did not feel the need to remove the boots ASAP. Thank you George you did Blacks proud, you answered all questions and explained in depth the logic behind the answers. You are a very switched on young man, and an asset to any company.

Resposta da Blacks - Dundee
Bought a pair of boots in the Dundee store. George was on hand to talk to me about the pros and cons of different types and brands of boots. He was informative and patient while I tried on a few different pairs until I got the ones I wanted.
I use the Dundee store quite often and as well as George all members of staff are extremely helpful and friendly.

Resposta da Blacks - Dundee
Great experience in Blacks Dundee today trying to buy a jacket for 13 yr old grandson. The guy who served me was knowledgable and definitely helped me choose 2 jackets to take home. No pressure salesmanship just friendly and couldn’t have been more helpful.

Resposta da Blacks - Dundee
I got just the boots I wanted! Jony located a small selection of the type of boots I was looking for, and seemed genuinely pleased to help. A good experience at Blacks this time.

Resposta da Blacks - Dundee
Friendly and efficient staff. Great range of products available. I bought hiking boots and Jony (the member of staff who helped me) was knowledgeable, patient and helpful.

Resposta da Blacks - Dundee

Resposta da Blacks - Dundee
Lisa, the shop assistant, was very helpful to me today. She was very happy to explain things to me and took measurements of T shirts for me. It was lovely to be treated well.

Resposta da Blacks - Dundee
Was served by Lisa today, she was so lovely and very helpful. Greeted by two other members of staff. Really warm and friendly place to shop.

Resposta da Blacks - Dundee
I visited your branch in the Seagate in Dundee. I received excellent service from all your staff. I have a walking aid and the door was opened when I entered and left your shop. In store I was served by 2 staff members. They took alot off time serving me. I required a bag to be measured, as I am going on a plane next week. I got a bag to fit the measurements l required. Excellent service.

Resposta da Blacks - Dundee
Very helpful staff. I was in for waterproof trousers and was given help with my purchase and offered a few varieties to try on before I decided. All staff were welcoming as well when I arrived at the shop. A lovely shopping experience, thank you

Resposta da Blacks - Dundee
Went in today to get some advice about a Down Sleeping bag. Craig was very helful and informative. They didnt have the bag I wanted in store but Craig advised I could buy it online and if it was not suitable return it to the store which i was unaware of.

Resposta da Blacks - Dundee
Served by a knowledgable assistant. Love my new snazzy waterproof cagoule.

Resposta da Blacks - Dundee
Had some returns to do and did at shop, polite friendly staff, quick and efficient.

Resposta da Blacks - Dundee
Was in Dundee store this morning with my sister looking for new jackets. We were served by Lisa who was extremely attentive, polite and efficient - nothing was too much trouble. A pleasant shopping experience in Blacks and I won't hesitate to shop there in the future.

Resposta da Blacks - Dundee
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