Stevie and Adam were really knowledgable about the products and took as much time as I needed to help me find the right waterproof coat and boots for me. A great shopping experience and a satisfied cu... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Stevie and Adam were really knowledgable about the products and took as much time as I needed to help me find the right waterproof coat and boots for me. A great shopping experience and a satisfied cu... Ver mais
A empresa respondeu
Ordered on-line and even though I ordered my size they were too small. I returned them to a branch to exchange but to be honest, I found the shop staff a little bit arrogant, as in "oh joy" muttered w... Ver mais
A empresa respondeu
Easy to use website, doesn't make it clear that click and collect is free. Decent prices. Nice friendly staff at pick up. Good quality items
A empresa respondeu
Stevie, the manager advised me how to park in the loading bay when I came to pick up the jacket. Jade served us when we arrived and was extremely helpful, making our shopping experience very satisfyin... Ver mais
A empresa respondeu
Escrito pela empresa
69 The Moor Shopping Centre, S1 4PF, Sheffield, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to use website, doesn't make it clear that click and collect is free. Decent prices.
Nice friendly staff at pick up.
Good quality items

Resposta da Blacks - Sheffield
Stevie and Adam were really knowledgable about the products and took as much time as I needed to help me find the right waterproof coat and boots for me. A great shopping experience and a satisfied customer. Thank you

Resposta da Blacks - Sheffield
Emily served me today and assisted me in buying my new Merrell trainers.
She was very patient and went the extra mile to assist me. Thankyou Emily 👍

Resposta da Blacks - Sheffield
Emily knows her stuff, was patient and supportive to the nth degree
I came away with just the boots I needed
Thank you

Resposta da Blacks - Sheffield
We recently had a wonderful experience with the team at Blacks Sheffield after we had an issue with the pump that came with a Berghaus air tent that we won on a competition website. The pump's PSI warning didn't work and caused an airbeam to blow!
Contacting Blacks central customer service by their website and email was largely unhelpful, and we were advised to go to a store - so we travelled an hour to take the tent in.
On explaining our situation, we initially spoke with a supervisor named Adam, who was compassionate, helpful and understanding of the quandry we faced as not technically being the original purchasers of the tent! He said they would take a look at it to see what the tent needed and then get back to us with any next steps that may be needed - as if it hadn't been repairable it could have gotten complicated.
About a day later, we received a call from a different staff member (whose name I have sadly forgotten) saying that they had sourced a replacement beam and repaired the tent, as well as untwisting a twisted beam that we had never inflated - alongside replacing the pump with one that wasn't defective!
On picking the tent up, all the staff were wonderful and offered lots of helpful advice, along with options for pump upgrades in the future!
All in all, the experience we had at Blacks Sheffield was fantastic and we wouldn't hesitate to go there again due to the service we received!

Resposta da Blacks - Sheffield
Great service from Adam at Blacks Sheffield. Would highly recommend if you need good communication on any products you’re after

Resposta da Blacks - Sheffield
Stevie, the manager advised me how to park in the loading bay when I came to pick up the jacket. Jade served us when we arrived and was extremely helpful, making our shopping experience very satisfying. All in all your staff deserve top marks.

Resposta da Blacks - Sheffield
Very helpful team, they will help you find exactly what hat you need, Adam especially

Resposta da Blacks - Sheffield
I had a specific need for shoes appropriate to wear after surgery, and Rio was fantastic, listening to me and guiding me to some shoes that met my requirements, and letting me know how to return them if they weren’t right. Thank you so much

Resposta da Blacks - Sheffield
Stevie and Maddie were super helpful today. Professional, friendly and sorted me with another camping chair for my holiday. Thank you Stevie and Maddie!

Resposta da Blacks - Sheffield
Maddie sold me a coat and was very helpful and friendly

Resposta da Blacks - Sheffield
Went into store looking for camping equipment for my son and was helped by Rio . She was polite , friendly and helpful and seemed to have solid knowledge of the merchandise and what would best suit her my son’s requirements. Brilliant customer service

Resposta da Blacks - Sheffield
Staff are really friendly and very helpful always give good advice .

Resposta da Blacks - Sheffield

Resposta da Blacks - Sheffield
Great offer on walking socks. Stevie was great - friendly and knowledgeable. Always use Blacks - great equipment, staff know their stuff and good prices.

Resposta da Blacks - Sheffield
Came in to the store and can’t thank Stevie enough, she helped with every question I had and went above and beyond to make sure I left with everything I needed and happy!

Resposta da Blacks - Sheffield
Came into store and bought a roof tent. Dealt with Adam who was really knowledgeable and helpful.

Resposta da Blacks - Sheffield
preparing for a DofE Silver expedition, been sold a tent, sleeping bag, and now rucksack all by Adam on 3 separate dates. Amazing service.

Resposta da Blacks - Sheffield
Ordered some shorts online, received updates and picked them up. No problem.

Resposta da Blacks - Sheffield
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