Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Horrible shoes and even worse customer service!! BEWARE you can not return the shoes!! The shoes are stiff and poor quality, never again!

Classificada 1 em 5 estrelas

No returns. Yes, they do accept returns under the condition that it is unworn, unwashed, and in original packaging. HOWEVER, they DO NOT provide return labels. If you are living outside Canada or C... Ver mais

Classificada 1 em 5 estrelas

What a strange customer service. $50 sandals needing to be returned and company indicated that I pay return postage via USPS and upon receipt I would be refunded only $15.00……WOW was I taken Now ne... Ver mais

Classificada 1 em 5 estrelas

I have not received my order, the tracking number is invalid, I have emailed the company more than a week ago with no response. I even allowed a couple of extra days to receive my order due to co... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de calçado
  2. Loja de roupa

Informação fornecida por diversas fontes externas

We started Calceus to offer an alternative: ridiculously high-quality products for men at honest prices that could handle our busy lives. Calceus makes it easy, fun and affordable for everyone to find shoes they love. We're driven by the belief that no matter what your journey is, having the right pair of shoes can make all the difference. Every day we work to ensure that you find the perfect pair of shoes.


Informações de contacto

1,2

Muito mau

TrustScore: 1 em 5

781 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

I still haven’t received my order yet

10 de junho de 2020
Opinião espontânea
logótipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We appreciate your kind understanding and patience.

Classificada 1 em 5 estrelas

I can't believe how it is taking to get…

I can't believe how it is taking to get my sandals. I ordered them on May 6th. My account was debited May 9th. It is now June 10th..and no shoes. I understand things are taking more time to be delivered because of the corona virus...but more than a MONTH? Even a request for a response to my inquiries took forever. The only thing I can say good about my experience is ..at least someone responded.

10 de junho de 2020
Opinião espontânea
logótipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We appreciate your kind understanding and patience.

Classificada 3 em 5 estrelas

I ordered two pairs of shoes over two…

I ordered two pairs of shoes over two months ago. I just received the first pair about a week ago. I really like the sandals I finally received but why is it taking so long to get my other pair of shoes. I've ordered shoes from Kohl's and usually receive them in about a week.

10 de junho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Order shoes got an email confirming…

Order shoes got an email confirming order but website is awful will not allow u to login in haven’t received any other emails ab my order or a way to track my order and phone number on website does not work AT ALL!!!! Tried the love chat thing with them no reply starting to really think this company is a fraud will be report to BBB if something doesn’t change soon

10 de junho de 2020
Opinião espontânea
logótipo da Calceus

Resposta da Calceus

Dear Sir/Madam, We are sorry that we cannot find your order with your name. Please kindly advise your invoice number or the email address/name you used to place the order? Our email address is sandy@calceus.org. We will check again when you email back. Still have any questions, please contact us without hesitation.

Classificada 2 em 5 estrelas

My experience so far with this company…

My experience so far with this company is not a good one. I ordered a few items the end of March and I’m still waiting on my shipment of said orders. Order # 20108229 on March 30. Could someone please let me know what the hell is going on with my orders, as the tracking number is not working.
I need answers now or my money back. Thank you.

9 de junho de 2020
Opinião espontânea
logótipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

Classificada 1 em 5 estrelas

Placed order 2.5 months ago

Placed order 2.5 months ago. Still no shoes.

8 de junho de 2020
Opinião espontânea
logótipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

Classificada 1 em 5 estrelas

I still don’t have my shoes!

I still don’t have my shoes!! Where is my order?!!

7 de junho de 2020
Opinião espontânea
logótipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

Classificada 1 em 5 estrelas

I still have not received my…

I still have not received my merchandise ye

7 de junho de 2020
Opinião espontânea
logótipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

Classificada 1 em 5 estrelas

Calseus is the worst online store…

Calseus is the worst online store ever,its seems to be a scam company, I'm yet to receive my orders and yet requesting for a review
Pls do not patronize this company

5 de junho de 2020
Opinião espontânea
logótipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

Classificada 1 em 5 estrelas

One month is too long to wait for an…

One month is too long to wait for an order to arrive here !

4 de junho de 2020
Opinião espontânea
logótipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

Classificada 4 em 5 estrelas

I really like your Products and easy …

I really like your Products and easy access to your site. But I do wish that I could get the opportunity to TALK TO A HUMAN BEING, if & when I do have a need to DELIVER a complaint. Like not being able to Track down my deliveries. Which I am CURRENTLY in the Process of Doing. So keep up the Good Work and try to Improve 2 on the Communication SKILLS. THANK YOU FOR YOUR QUALITY 💪💪🌞🌞. MR. V.😎😎🐺🐺

4 de junho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Did not receive my order

4 de junho de 2020
Opinião espontânea
logótipo da Calceus

Resposta da Calceus


Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

Classificada 1 em 5 estrelas

I have not received my order

I have not received my order, the tracking number is invalid, I have emailed the company more than a week ago with no response. I even allowed a couple of extra days to receive my order due to covid before emailing the company.
I do however keep getting reminders to review my purchase.
At this point I regret placing an order at all.
Update weeks later......the package finally arrived missing 1 shoe.
The company expects the customer to file a claim with delivery service.
Do not waste your time or money ordering from this company.

4 de junho de 2020
Opinião espontânea
logótipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

Classificada 1 em 5 estrelas

Ordered shoes on shoes a month ago and…

Ordered shoes on shoes a month ago and still have not received them. They blame Covivid-19, however I have ordered since from Amazon, Walmart and Home Depot and received everything. Very slow to respond to inquiries, although they seem to eventually.

Here it is June 15 and still nothing. Still blaiming it on Covid-19 despite the fact that Amazon, FedEx, UPS, USPS are all operating normally. Had to revise to 1 star.

4 de junho de 2020
Opinião espontânea
logótipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

Classificada 2 em 5 estrelas

Yes I’m not so happy on my order

Yes I’m not so happy on my order, till I’ve had not receive my order since May 6 2020
Till now still for my order???

4 de junho de 2020
Opinião espontânea
logótipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

Classificada 1 em 5 estrelas

I have experienced a bad relationship…

I have experienced a bad relationship with your business policies and your trickery with these tracking numbers that's untrue you tell me my shipment with shipped out a couple of weeks ago that's not true I would like in a refund from this cuz I have not received my product please give me a refund and let's move on

4 de junho de 2020
Opinião espontânea
logótipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

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