Prebooked taxi did not arrive on time, taxi was only sent when customer service was called but representative hang up on me when refund was requsteeld. Taxi driver was told that we are in hurry, he wa... Ver mais

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The handler was helpful, and didn’t have a bad attitude unlike the three extremely not helpful in any way shape or form handlers from other cab firms in Chelmsford. Driver was plolite and offered just... Ver mais
A empresa respondeu
They are honestly awesome! I booked a pick up for the airport but was running late. The driver had to go but booked another cab which arrived shortly. I am wholeheartedly recommend them!
What a fun minibus ride ! Loved the music lights and smoke machine . Had Paul take us and after such a brilliant trip requested him to bring us home , which really finished our evening off brilliant... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Need a friendly, reliable ride? Happicabs is here to make your journey a breeze! We proudly provide taxis, minibuses, and minicabs across Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers, and surrounding areas. With over 60 years of experience, we’re dedicated to offering safe, smooth, and efficient rides that’ll have you smiling all the way to your destination! Whether you're off to the airport, heading to a hotel, enjoying a day out in London, attending a business meeting, going to the hospital, dropping the kids off at school, or catching a train or ferry, we’ve got the perfect ride for every occasion. Our team of DBS-checked, professional drivers will ensure you travel safely, comfortably, and on time. We make paying easy with options like cash, Apple Pay, and Google Pay. Plus, our handy taxi booking app (available for iOS and Android) lets you book and track your ride in real-time—making your travel experience smoother than ever. Just search for "Happicabs" in your app store and download it today! Whether it’s a quick trip, a special outing, or a group journey, Happicabs is here to provide you with top-quality service across Chelmsford, Braintree, and beyond. Whatever your transportation needs, you can always count on us for a friendly, reliable ride every time!
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Informações de contacto
Unit 8 Reeds Farm Estate, CM1 3ST, Chelmsford, Reino Unido
- 01245443443
- info@happicabs.com
- www.happicabs.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 81% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They are honestly awesome
They are honestly awesome! I booked a pick up for the airport but was running late. The driver had to go but booked another cab which arrived shortly.
I am wholeheartedly recommend them!
Danny was lovely
Danny was lovely
Sensible driving
Very polite
Helped with our cases
Highly recommend
We were shocked to be picked up in a…
We were shocked to be picked up in a taxi with no air conditioning when the temperature was 28degrees. This is not acceptable
Have always had fun and safe trips with…
Have always had fun and safe trips with Glen in Maldon!! 5/5, would definitely recommend!
“Gray” Taxi
I was told to look out for a gray Peugeot. Not only did the driver go to the wrong venue but when he finally arrived, insisted his clearly black car was “gray”.
The cab driver was 10 minutes late…
The cab driver was 10 minutes late making us late for our train. We had to wait 45 minutes for the next train which had one change. Annoying with two small SEND children.
Very helpful
Veysel was very helpful as are all the other drivers
Excellent service,as usual.
Prebooked taxi did not arrive on time
Prebooked taxi did not arrive on time, taxi was only sent when customer service was called but representative hang up on me when refund was requsteeld. Taxi driver was told that we are in hurry, he was really bothererld at all. Gladly we let enough time for delays so caught our train
Updates
Updates, arrived on time. Friendly polite driver. Spotless taxi. Excellent service.
Easy to book via app
Easy to book via app. Kept us informed as to how long they were going to be. Driver polite and helpful.
Booked a taxi for 17.30 to attend my…
Booked a taxi for 17.30 to attend my daughter’s graduation, only to be told at 17-33 it was 23 minutes away, just got there before the doors closed will never use again. Would give zero stars if I could
Turned up 10 minutes late which made us…
Turned up 10 minutes late which made us have to change plans. Asked me several times what way to go. Stopped to drop us off on a roundabout.
Was over 15 minutes late
Fantastic Service
Great communication and super helpful with my booking particularly as my flight had been delayed by over 2 hours. I’m definitely going to be using Happicabs in the future.

Resposta da Happicabs - Essex Taxi Service
Taxi was late AGAIN -today it was 25mn…
Taxi was late AGAIN -today it was 25mn late with no communication at all until 5mn before their late pick-up time.
AGAIN, the reason to be late is because they had 2 jobs to do before picking us up. NOT IMPRESSED.
The driver said he wasn’t given a time of pick up although I booked it for 8am.
He said he is not informed of the time of picking up.
This is the second time Happycabs is very late to picking up for the same reasons.
UNRELIABLE
I had to phone the company to ask where the taxi was.
Not a good review
Not a good review. We pre booked to go to a local wedding and they insisted on a large prepayment. They turned up late to both journeys. Half an hour late on the evening pickup with no contact. The driver was very apologetic but confirmed it was the booking office that cause the issue. Suggest use someone else
What a fun minibus ride
What a fun minibus ride ! Loved the music lights and smoke machine . Had Paul take us and after such a brilliant trip requested him to bring us home , which really finished our evening off brilliantly.
Great guy, really friendly , enjoyed a good laugh with us . Will definitely be requesting him again !!

Resposta da Happicabs - Essex Taxi Service
The handler was helpful
The handler was helpful, and didn’t have a bad attitude unlike the three extremely not helpful in any way shape or form handlers from other cab firms in Chelmsford. Driver was plolite and offered just the right amount of conversation as he got me to my destination. Car was immaculate but lacked music. He knew a lot about Lionel Messi.

Resposta da Happicabs - Essex Taxi Service
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