Had a great meeting with Emma in the Broadstone branch. She was so helpful and lovely, she helped me narrow down my search and taking loads of time to compare prices and locations to help with my deci... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The travel agent was patient, calm and thorough in her approach and we experienced this over 2 lengthy visits that we required to sort out our holiday.
A empresa respondeu
We went into Hays Travel Broadstone to enquire about costs & availability for a short break to Venice. The girl was very friendly, professional & extremely helpful. She listened to our needs, picking... Ver mais
A empresa respondeu
1st time in years decided to use a Travel Agent. Analiese, who dealt with us, was very patient- 4 adults to book for, all with slightly different requirements. We got to a suitable destination quit... Ver mais
A empresa respondeu
Informações sobre a empresa
- Agência de viagens
- Agência de cruzeiros
- Agência de viagens de cruseiro
- Visitas guiadas culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contacto
191 Lower Blandford Road, BH18 8DH, Broadstone, Reino Unido
- 01202 658008
4,9
Excelente
653 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Hays Travel - Broadstone
Thank you for taking the time to leave feed back and for your kind comment.
The travel agent was patient
The travel agent was patient, calm and thorough in her approach and we experienced this over 2 lengthy visits that we required to sort out our holiday.
5 de junho de 2026
Resposta da Hays Travel - Broadstone
Thank you for taking the time to leave feedback and for your kind comments :)
Once again Emma in the Broadstone…
Once again Emma in the Broadstone branch has done Hays proud in booking our next cruise.
Big thankyou to Emma and the rest of the staff in Broadstone.
5 de junho de 2026
Resposta da Hays Travel - Broadstone
Thank you so much for your kind feedback, always a pleasure booking your holidays. Emma :)
Chloe at Broadstone branch is so very…
Chloe at Broadstone branch is so very helpful and sort everything out for us excellent
3 de junho de 2026
Resposta da Hays Travel - Broadstone
Thank you for your kind review, it's always a pleasure to help you!
Kind regards
Chloe
Dealt with all our imminent holiday…
Dealt with all our imminent holiday problems with professionalism.
23 de maio de 2026
Resposta da Hays Travel - Broadstone
Thank you so much for tsking the time to leave feedback and for your kind comments. Im sorry you had to cancel your holiday, but pleased you have another one to look forward to. Emma
Resposta da Hays Travel - Broadstone
Thank you for your kind review :-)
Helpful staff make you feel very relaxed
22 de maio de 2026
Resposta da Hays Travel - Broadstone
Thank you for taking the time to leave feedback and for your kind comments.
Lyndsey was extremely knowledgeable and…
Lyndsey was extremely knowledgeable and very customer friendly this is not the first time we have used Hayes for holiday bookings and this is because lyndsey always goes the extra mile for us to ensure we get the best deal for us, she is a credit to your company please pass on our gratitude and thanks to her
12 de maio de 2026
Great service and help from Emma!
Had a great meeting with Emma in the Broadstone branch. She was so helpful and lovely, she helped me narrow down my search and taking loads of time to compare prices and locations to help with my decision. She totally understood what I was looking for and made the whole process easy and relaxed! Couldn’t haven’t asked for better customer service or experience :)
15 de maio de 2026
Resposta da Hays Travel - Broadstone
Thank you so much for taking the time to leave feed back and for your lovey comments, so pleased we were able to get you all booked. Emma :)
Excellent service from Sue at the…
Excellent service from Sue at the Broadstone branch ,very knowledgeable.
5 de maio de 2026
Resposta da Hays Travel - Broadstone
Thank you for taking the time to leave a review and for your kind comments.
Was a pleasure to get you booked.
Thank you
Lindsay
P and O booking
Booking process made easy with Emma's help. Very informative and helpful
1 de maio de 2026
Resposta da Hays Travel - Broadstone
Thank you for taking the time to leave a review and for your kind comments, a pleasure to get you booked. Emma
Such helpful staff
Chloe and Emma were both so helpful on finding a lovely cruise, advising us on the best position on the ship for us and also looking in to various cruises for us to think about for the future.
29 de abril de 2026
Resposta da Hays Travel - Broadstone
Good afternoon Mr Triplow, Thank you so much for taking the time to leave feedback and for your lovely comments. Its always a pleasure booking your holidays. Emma
Very helpful staff
Very helpful staff. Who patiently guided us to what we were looking for.
3 de maio de 2026
My favourite place to visit
My favourite place to visit, very knowledgeable and friendly staff, It was very easy to book another cruise, great service (thank you Emma).
30 de abril de 2026
Resposta da Hays Travel - Broadstone
Thank you so much for taking the time to leave feedback and for your kind comments, we love booking your holidays. Emma :)
Friendly, efficient service.
Lindsay at Broadstone is a delight to deal with, efficient and very friendly, nothing is too much trouble.
30 de abril de 2026
Resposta da Hays Travel - Broadstone
Thank you for your kind words.
Am so delighted we managed to get you booked again.
Thank you
Lindsay
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.