This is our second holiday booking with Hayes Travel. Peter the manager was very attentive, polite and patient. We didn’t feel rushed to make a decision and the whole booking experience was dealt with... Ver mais
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Leia as opiniões dos outros
Charlotte has been very good in face to face service. She is very patient and flexible in anwsering and seeking information on the hoof. Far better than booking this all on line.
A empresa respondeu
We very pleased, the person we delt with was extremely polite and patient putting together our multiple hotel road trip and several changes to achieve a great price. Second time booking through Hays i... Ver mais
We have booked holidays with Hays Travel Cheltenham many times. Each time we have asked for David, as he is alays very helpful and efficient. Yesterday was no different. He made our booking to Majorc... Ver mais
A empresa respondeu
Informações sobre a empresa
- Agência de viagens
- Agência de cruzeiros
- Agência de viagens de cruseiro
- Visitas guiadas culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contacto
159 High Street, GL50 1DF, Cheltenham, Reino Unido
- 01242808481
4,9
Excelente
607 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We found the staff extremely helpful…
We found the staff extremely helpful with everything
28 de julho de 2026
Very good quick informative good…
Very good quick informative good helpful advice will use them again
5 de agosto de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Quick helpful service felt very…
Quick helpful service felt very confident going ahead with my booking.
4 de agosto de 2026
Resposta da Hays Travel - Cheltenham
Thank you for your lovely review :)
Very helpful took the time to find what…
Very helpful took the time to find what we asked for, did it with a smile Very friendly.
4 de agosto de 2026
Resposta da Hays Travel - Cheltenham
Thank you for the great feedback! I appreciate your kind words - Charlotte :)
Back again!
This is our second holiday booking with Hayes Travel. Peter the manager was very attentive, polite and patient. We didn’t feel rushed to make a decision and the whole booking experience was dealt with professionally and efficiently. We would definitely recommend.
27 de julho de 2026
Resposta da Hays Travel - Cheltenham
Thank you so much for taking the time to write a review. It was lovely to meet you both and look after your holiday needs. All the very best Peter
Charlotte the Star
Charlotte has been very good in face to face service.
She is very patient and flexible in anwsering and seeking information on the hoof.
Far better than booking this all on line.
29 de julho de 2026
Resposta da Hays Travel - Cheltenham
Thank you for the great feedback! I always strive to be patient and flexible when assisting customers and it's great to know that our in-person service is appreciated! - Charlotte
Very clear and concise about all…
Very clear and concise about all possible routes/times.
Good guidance- I don’t travel often!
A good experience overall.
31 de julho de 2026
Easy booking to make
Easy booking to make, handled quickly and straightforward, no hassle or pressue.
29 de julho de 2026
Resposta da Hays Travel - Cheltenham
Thank you for your wonderful feedback! I'm glad I made your booking experience quick, straightforward, and hassle-free! - Charlotte
Booked city break to Barcelona
Booked city break to Barcelona, Peter was very helpful, accommodating and booked holiday for me
28 de julho de 2026
Resposta da Hays Travel - Cheltenham
Thank you Saba, I was lovely to be able to assist you with your trip. See you soon for the boarding passes. All the best Peter
The young lady who booked our cruise…
The young lady who booked our cruise was extremely efficient and the service was excellent
21 de julho de 2026
Resposta da Hays Travel - Cheltenham
Thank you for your lovely review :)
Hayes Travel (Peter) - Great Service
Great, friendly and professional service from Peter who quickly confirmed our requirement then provided options in a timely manner then supported us throughout the booking and confirmation process.
20 de julho de 2026
Resposta da Hays Travel - Cheltenham
It was so lovely to meet you both, you are pure delight to talk to and I’m thrilled I’ve help to arrange your holiday . I’ll help you every step of the way. Very best Peter
Charlotte was superb help and made…
Charlotte was superb help and made booking a lot easier, then helping to resolve flight issues
14 de julho de 2026
Resposta da Hays Travel - Cheltenham
Thank you for your wonderful feedback! I'm glad I was able to make the booking easier for you and also help to resolve flight issues. - Charlotte
Efficient and knowledgeable
Efficient and knowledgeable. Friendly and helpful staff.
25 de julho de 2026
Resposta da Hays Travel - Cheltenham
Thank you for your kind review :)
Great service from start to finish
23 de julho de 2026
Resposta da Hays Travel - Cheltenham
Thank you for your lovely review!
Time to listen to us to find a holiday…
Time to listen to us to find a holiday that was right for us both this was outstanding so happy.
22 de julho de 2026
Resposta da Hays Travel - Cheltenham
Thank you for your lovely review!
Resposta da Hays Travel - Cheltenham
Thank you for your kind review, it is always lovely to see you!
Resposta da Hays Travel - Cheltenham
Thank you for your kind review :)
Booking our cruise with Ashleigh at…
Booking our cruise with Ashleigh at your Cheltenham branch was a very good experience, she sorted everything we requested, will definitely book with Ashleigh again.
18 de julho de 2026
Resposta da Hays Travel - Cheltenham
Thank you for your lovely review, I hope you have a great time!
Friendly and very efficient
Friendly, helpful staff. Very efficient. I was just booking a flight, but the whole process was explained to me, clearly, including the next steps. Very easy.
15 de julho de 2026
Resposta da Hays Travel - Cheltenham
Thank you for your lovely review, I hope you have a great time :)
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