The whole experience from start to finish was totally professional, but moreso, extremely friendly (I'd been into a local travel agent who made me feel uncomfortable).. so needless to say I walke... Ver mais
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Leia as opiniões dos outros
The staff who helped us, went out of their way to search for holidays, were very supportive, explained everything carefully and were very reassuring A credit to the ompany Hays Cleveleys
A empresa respondeu
Katie was brilliant, I was a very awkward customer and had her get quite a few different prices for me. She found me some brilliant deals and eventually we settled on Turkey next year. The booking pro... Ver mais
A empresa respondeu
Fantastic experience booking our 3rd cruise with Hays Travel. Wouldn't book with anyone else. No hard up sell. Nothing was too much work. Very happy and we will be back. Special thanks to Chloe at Cle... Ver mais
A empresa respondeu
Informações sobre a empresa
- Agência de viagens
- Agência de cruzeiros
- Agência de viagens de cruseiro
- Visitas guiadas culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contacto
69 Victoria Road West, FY5 1AJ, Cleveleys, Reino Unido
- 01253807399
4,9
Excelente
839 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great experience
The whole experience from start to finish was totally professional, but moreso, extremely friendly (I'd been into a local travel agent who made me feel uncomfortable).. so needless to say I walked away.
I'd heard and seen the reputation you have so I thought I would venture into your Cleveleys branch.
I saw Tegan ..she was superb and within 24 hours we had a lovely holiday booked .
Totally helpful and extremely on the ball !!
28 de maio de 2026
Resposta da Hays Travel - Cleveleys
Hi Julie, Thank you for your wonderful review! We are so pleased to hear that your experience with us was professional and friendly. We are delighted we could help you book a lovely holiday so quickly. Tegan will be so pleased with this :) xx
Sophia was very helpful
Sophia was very helpful. I gave her all my requirements and she met them all.
5 de junho de 2026
Resposta da Hays Travel - Cleveleys
Jayne,
We are so glad we could meet all your requirements! Thank you for your kind words.
Kind Regards
Hays Travel
Explained what we wanted,staff got…
Explained what we wanted,staff got things sorted in no time at all.
5 de junho de 2026
Resposta da Hays Travel - Cleveleys
We're glad we could quickly sort things for you. Thank you for your kind feedback! xx
Resposta da Hays Travel - Cleveleys
Thank you for your kind words. We are so pleased. xx
The staff who helped us
The staff who helped us, went out of their way to search for holidays, were very supportive, explained everything carefully and were very reassuring
A credit to the ompany
Hays Cleveleys
29 de maio de 2026
Resposta da Hays Travel - Cleveleys
We're so pleased to hear our team provided such supportive and reassuring service. Thank you for your wonderful feedback. xx
Very good
Very good helpful and patient, whatever I asked question and answer Chole.
2 de junho de 2026
Resposta da Hays Travel - Cleveleys
Thank you for your kind words and 5-star rating. We are so pleased we could assist you. xx
Louise was very professional and a…
Louise was very professional and a pleasant and experienced person to deal with. Was very helpful and polite.
3 de junho de 2026
Resposta da Hays Travel - Cleveleys
We're so glad you had such a positive experience. We appreciate your kind words about Louise. Thankyou so much xx
Sophia pulled out all the stops and got…
Sophia pulled out all the stops and got us a great bargain holiday.
3 de junho de 2026
Resposta da Hays Travel - Cleveleys
We're so glad we could help you find a great bargain holiday! Thank you for your kind words. Enjoy xx
Great experience and managed to get a…
Great experience and managed to get a holiday within our budget
2 de junho de 2026
Resposta da Hays Travel - Cleveleys
Thank you for your kind words. We are so pleased we could help! XX
John said very good service from Louise…
John said very good service from Louise the manager
2 de junho de 2026
Resposta da Hays Travel - Cleveleys
We're glad you enjoyed your experience. We appreciate your kind words. XX
Resposta da Hays Travel - Cleveleys
Thank you for your kind words. We are so pleased to hear that we were able to assist you efficiently. See you soon xx
Resposta da Hays Travel - Cleveleys
Thank you for your kind words! We are delighted to hear you had such a positive experience with us. Louise xx
Very knowledgeable and helpful
Very knowledgeable and helpful. Didn’t give the hard sell. Was genuinely interested in our holiday requirements. Easy to book.
29 de maio de 2026
Resposta da Hays Travel - Cleveleys
We're so pleased you found our team knowledgeable and helpful. We appreciate your kind words about your booking experience :)
Kind Regards
Hays Travel
Recommend Hays travel
We always book our holidays with Hays travel such friendly staff and we always come away with our ideal holiday would highly recommend Hays travel
22 de maio de 2026
Resposta da Hays Travel - Cleveleys
We are so pleased you consistently find our staff friendly and always find your ideal holiday with us. We appreciate your recommendation too! Louise xx
Resposta da Hays Travel - Cleveleys
Hi James, Thankyou so much for leaving us an amazing review. We are so glad you was happy with our service :)
Katie was brilliant
Katie was brilliant, I was a very awkward customer and had her get quite a few different prices for me. She found me some brilliant deals and eventually we settled on Turkey next year. The booking process was so easy, everything done over message as I was in and out of meetings. Nothing was too much trouble. Will definitely be back to book Florida x
28 de maio de 2026
Resposta da Hays Travel - Cleveleys
Sarah Small,
We are so pleased to hear that Katie provided such excellent service and made your booking experience stress-free. It's wonderful to know that you felt well taken care of. We look forward to hopefully getting Florida booked for you also!
Kind Regards
Hays Travel
Great staff
21 de maio de 2026
Resposta da Hays Travel - Cleveleys
Hi James - I really enjoyed booking your holiday for you. Thank you for such a lovely review! Sandra x
Lovely helpful young lady
Lovely helpful young lady. Found us a reasonable holiday..when we really had no idea where we wanted to go. Thank you Tegan 😀
26 de maio de 2026
Resposta da Hays Travel - Cleveleys
We're so glad Tegan could help you find the perfect holiday, she will be so pleased with this review, thank you :) x
Happy
We found our experience, excellent, Chloe was very professional under a lot pressure and banter from ourselfs we are very happy with the service
25 de maio de 2026
Resposta da Hays Travel - Cleveleys
I am so happy to hear you had a great experience, it was a pleasure having you in store! Thank you, Chloe x
Fantastic experience booking our 3rd…
Fantastic experience booking our 3rd cruise with Hays Travel. Wouldn't book with anyone else. No hard up sell. Nothing was too much work. Very happy and we will be back. Special thanks to Chloe at Cleveleys Branch for helping me book our dream cruise.
21 de maio de 2026
Resposta da Hays Travel - Cleveleys
Hi Laura, Thankyou so much for leaving us such a lovely review! I will make sure this is passed onto Chloe :) xx
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