Declan at Hays Travel, Crook was fantastic, can’t fault his service and patients whilst we looked to book our “girls trip” next year. He provided us with information promptly and made the whole bookin... Ver mais
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Leia as opiniões dos outros
Declan from Hays Travel Crook has been phenomenal. He has likened to what we wanted from a holiday and matched it perfectly. Not an easy ask when booking for 9people. Excellent service, thanks 👍👍
A empresa respondeu
We contact the shop, via phone. The team were excellent in helping us choose our holiday. They sent many different options and once we chose our holiday they were able to add extra to our holiday. The... Ver mais
A empresa respondeu
Very friendly lady, Chelsy who searched for holiday for upcoming half term break with daughter and grandchildren. She listened to what we wanted from the holiday, flight times, and type of accommoda... Ver mais
A empresa respondeu
Informações sobre a empresa
- Agência de viagens
- Agência de cruzeiros
- Agência de viagens de cruseiro
- Visitas guiadas culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contacto
10 Hope Street, DL15 9HS, Crook, Reino Unido
- 01388 766166
5,0
Excelente
826 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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The agent was knowledable and very…
The agent was knowledable and very helpful. Sorted things for us efficiently.
11 de julho de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Always friendly professional and above…
Always friendly professional and above all helpful through our process of booking a holiday…. Well done
8 de julho de 2026
Resposta da Hays Travel - Crook
Thank you for taking the time to leave us some lovely feedback Judith. Always a pleasure to book your holidays :)
Thanks
Lorraine
Lorraine was very…
Lorraine was very approachable,professional and helpful, booked our holiday very efficiently. We did have to ask about any offers that were valid at the time.
Overall very pleased with holiday booked and service.
7 de julho de 2026
Resposta da Hays Travel - Crook
Lorraine ,
Thank you for your wonderful review! We are so pleased to hear that you were happy with the service and your holiday booking. We appreciate your feedback regarding offers.
Kind Regards
Chelsey
Hays Travel Crook
Always a pleasure booking our holidays…
Always a pleasure booking our holidays with the Crook branch all the staff are helpful and nothing is a problem
12 de julho de 2026
Resposta da Hays Travel - Crook
Thank you for your wonderful feedback! We are so pleased to hear that you always have a pleasant experience when booking your holidays with us. We appreciate your lovely comments!
Thanks
Hays Travel Crook
Hays travel Crook for excellent price and service
Declan in Crook Hays really put himself out to give us all the best price along with excellent service.
7 de julho de 2026
Resposta da Hays Travel - Crook
Thank you for taking the time to leave such kind feedback Joan, I will pass your comments onto Declan when he is next in the office :)
Thanks Chelsey
Declan from Hays Crook has been…
Declan from Hays Travel Crook has been phenomenal. He has likened to what we wanted from a holiday and matched it perfectly. Not an easy ask when booking for 9people. Excellent service, thanks 👍👍
7 de julho de 2026
Resposta da Hays Travel - Crook
Thank you for this wonderful review! We are so pleased to hear that Declan was able to perfectly match your holiday preferences, especially for a group of nine. We appreciate your kind words about the excellent service, and I will be sure to pass this onto Declan.
Kind Regards
Hays Travel Crook
Declan from the Crook branch of Hayes…
Declan from the Crook branch of Hayes travel was very helpful and booked a cruise for 6 people.
I was very satisfied.
7 de julho de 2026
Resposta da Hays Travel - Crook
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with Declan and that your cruise booking for six people was handled so well! I'll be sure to pass your comments onto Declan.
Kind Regards
Hays Travel Crook
Unbeatable service from Callum
Callum was knowledgeable, polite and friendly and helped us enormously in choosing a holiday that exactly suited our requirements. A travel expert who is second to none.
5 de julho de 2026
Resposta da Hays Travel - Crook
Thank you for your wonderful review! We're so pleased to hear that Callum helped you choose the perfect holiday. I'll be sure to pass this fantastic feedback onto him.
Kind Regards
Hays Travel
We new what we were looking to book which made it easy but the member of staff was realy pleasant and made the booking very easy to do
We new what we were looking to book
27 de junho de 2026
Resposta da Hays Travel - Crook
Thank you for taking the time to leave such kind back. Im pleased you were happy with the service you received.
I will pass your comments onto Lillie for you :)
Thanks Chelsey
Resposta da Hays Travel - Crook
We're so happy to hear that your experience was quick and easy. We appreciate your positive feedback about the service. I will pass your lovely comments onto Callum.
Kind Regards
Lillie
Excellent service well explained phoned…
Excellent service well explained phoned back when asked
26 de junho de 2026
Resposta da Hays Travel - Crook
Gary,
We are so glad you had a positive experience with our service. We appreciate your kind words!
Kind Regards
Hays Travel Crook
Very helpful and friendly
Chelsey went above and beyond to find our perfect holiday really helpful and friendly
18 de junho de 2026
Resposta da Hays Travel - Crook
Rachael,
We're so glad we could help you find your perfect holiday! Thank you for your kind words.
Kind Regards
Hays Travel Crook
Great service once again I always…
Great service once again I always religh on Hayes at crook many thanks to Chelsey
25 de junho de 2026
Resposta da Hays Travel - Crook
Hi John Tinnion,
We are so glad you had a great experience with us. We appreciate your kind words!
Kind Regards
Hays Travel Crook
Everyone was so helpful
Everyone was so helpful, and helped me get the travel insurance I needed for holidays.
25 de junho de 2026
Resposta da Hays Travel - Crook
Connie,
We're so glad we could assist you with your travel insurance needs for your holidays. Thank you!
Kind Regards
Hays Travel
Dec does it again. Thanks Crook Hays
Visited shop after making enquiries with Dec Spencer prior to visit. Extremely hot day. Shop was busy, air conditioning on and everyone cheerful and chatty which put us in holiday mood. We always book with Dec now. He's relaxed , friendly, always has a smile. He'd already done all the groundwork, found out our preferences and had checked the price that morning. He makes the whole experience a positive one when I can feel quite anxious about getting everything right and paying large amounts. To top it off he managed to get us a private transfer for not too much more, booked our seats and gave us the prices for airport parking which we ll do with him from now on. He also managed to get travel insurance for our last holiday on may when we couldn't get it with an insurance broker we usually go too so we took the years insurance. Thanks to the team in Hays including Julie for travel money but a huge thank you to Dec . We ll be back!
24 de junho de 2026
Resposta da Hays Travel - Crook
Tracy Lane,
Thank you for sharing such a wonderful review of your recent visit. We are so pleased to hear that you consistently have positive experiences with us. It's fantastic to know that our team makes the booking process enjoyable and stress-free, especially when dealing with important travel plans. We truly appreciate your loyalty and look forward to assisting you again soon!
Kind Regards
Hays Travel
Had brilliant service from Callum crook…
Had brilliant service from Callum crook branch so patient and helpful nothing too much trouble found our holiday and extras very friendly
24 de junho de 2026
Resposta da Hays Travel - Crook
Joanne,
We are so pleased we could help you find your perfect holiday and extras. Thank you for your kind words.
Kind Regards
Chelsey
Hays Travel
The Smile Brigade
As usual when you go into the Crook branch you are welcomed with smiles,politeness and everyone willing to help,on this occasion Georgia sorted my holiday out ,no complications and very professionally,iwouldnt go anywhere else to book a holiday.
24 de junho de 2026
Resposta da Hays Travel - Crook
Ronnie Lawson,
We truly appreciate your wonderful feedback! We are so pleased to know our team provided excellent service and made your holiday booking a smooth experience. Thank you for your continued support.
Kind Regards
Hays Travel
Declan was very kind and discussed all…
Declan was very kind and discussed all our concerns and requests. We are really looking forward to our first cruise.
23 de junho de 2026
Resposta da Hays Travel - Crook
Thank you for taking the time to leave such lovely feedback for Declan, we hope you enjoy your first cruise! :)
Thanks, Georgia
Fabulous Service
Declan at Hays Travel, Crook was fantastic, can’t fault his service and patients whilst we looked to book our “girls trip” next year. He provided us with information promptly and made the whole booking process simple.
23 de junho de 2026
Resposta da Hays Travel - Crook
Thank you for taking the time to leave Declan some fabulous feedback! We are so glad you got booked up! thanks, Georgia
hassle free
hassle free, simplicity at is best. special requests given priority. worthy company to do business with.
17 de junho de 2026
Resposta da Hays Travel - Crook
Thank you so much for your lovely comments, it was a pleasure helping you book your holiday. I hope you have a fantastic time.
Thanks,
Lorraine :)
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