Hays Travel - Douglas Opiniões 

397
TrustScore: 5 em 5

4,9

7/7a Strand Street, IM1 2ED Douglas, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Being a regular customer in your Douglas Isle of Man branch I’m well known to the staff. Thus being said it’s such a lovely family branch as the staff are so welcoming, friendly and very helpful and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great customer service with Elise 🙂 I had a great experience with the customer service I received over the phone. Elise was friendly, professional, and took the time to answer all of my que... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We were assisted with booking our holiday by Tom in the Douglas branch of Hay’s Travel. He is extremely helpful and efficient . We are an older couple and not confident with technology, but we didn’t... Ver mais

Classificada 5 em 5 estrelas

Very friendly and helpful representative ( Louisa) who understood our requirements and the particular needs of holidays starting from the Isle of Man. Also ,this was a holiday booked to celebrate a... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Agência de viagens
  2. Agência de cruzeiros
  3. Agência de viagens de cruseiro
  4. Visitas guiadas culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contacto

  • 7/7a Strand Street, IM1 2ED, Douglas, Reino Unido

  • 01624 671155

4,9

Excelente

TrustScore: 5 em 5

397 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,9

Todas as opiniões

(397)

122 078 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great customer service with Elise 🙂

Great customer service with Elise 🙂

I had a great experience with the customer service I received over the phone.

Elise was friendly, professional, and took the time to answer all of my questions clearly. she made me feel comfortable as she was so patient, knowledgeable, and genuinely helpful throughout the call.

It was a really positive experience, and I appreciated how easy she made everything.

Thank you Elise! 😃

9 de julho de 2026
Opinião espontânea
logótipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Hi Lilly! Thank you so much for your kind words they are appreciated more than you know. I wish you the best with your endeavours and the best of luck, I will always help where I can :) Thanks, Elise

Classificada 5 em 5 estrelas

Being a regular customer in your…

Being a regular customer in your Douglas Isle of Man branch I’m well known to the staff. Thus being said it’s such a lovely family branch as the staff are so welcoming, friendly and very helpful and will go above and beyond to meet your needs excellent work always . Sandy the manager your a credit to the company .

30 de junho de 2026
logótipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Thank you so much Cynthia for your fantastic review.
It really is appreciated.
Sandy 😊 x

Classificada 5 em 5 estrelas

We were assisted with booking our…

We were assisted with booking our holiday by Tom in the Douglas branch of Hay’s Travel. He is extremely helpful and efficient . We are an older couple and not confident with technology, but we didn’t need to be as Tom did everything, and printed everything off for us. I would certainly recommend Hays travel for your holiday needs.

25 de junho de 2026
Classificada 5 em 5 estrelas

Kept the surprise!

Very friendly and helpful representative ( Louisa) who understood our requirements and the particular needs of holidays starting from the Isle of Man.
Also ,this was a holiday booked to celebrate a noteworthy anniversary.Each of us had independently enquired about this holiday on different days without revealing it to the other- intending it to be a surprise.Fortunately and by complete chance, we got the same rep who quickly realised but was very discreet in the way she handled this 'dilema' such that we were able to share the surprise.
Very pleased with the service and help received.

11 de junho de 2026
logótipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Thank you so much for the fantastic review!! Really do appreciate this and it was my pleasure helping you with your anniversary trip and I do hope you both have an amazing time! With kind regards, Louisa

Classificada 5 em 5 estrelas

We would recommend Hays travel agency…

We would recommend Hays travel agency Douglas Isle of Man, the staff are always helpful.We received exceptional service from Sandy again in booking a cruise to meet our needs.

29 de maio de 2026
logótipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Thank you for your review, Ronald, we really appreciate you coming back to us to book your holidays. With kind regards, Louisa

Classificada 5 em 5 estrelas

Great experience at Hay's Travel

Great experience, Sandy was very helpful, sorted out all our queries and found us a lovely hotel in Benidorm. Even found we could go full board for a little more than the half board we had intended. Sandy took the time to talk to, and listen to us.

26 de maio de 2026
logótipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Hi Kevin and Joan, Thank you so much for your wonderful review.
It really is appreciated.
Sandy

Classificada 5 em 5 estrelas

Excellent customer care service and…

Excellent customer care service and support staff very friendly and helpful

6 de maio de 2026
logótipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Thank you so much for the lovely review.
This really is appreciated.
Sandy Hodgkinson
Store Manager

Classificada 5 em 5 estrelas

Hays travel are a wonderful travel…

Hays travel are a wonderful travel company especially the Douglas branch Isle Of Man. I had booked a holiday which unfortunately due to serious ill health I am unable to go on but the Douglas team have been the best very helpful and kind they have gone above and beyond to help me. I I give special mention to Tom a lovely young man very helpful. And thanks to the Hays travel company I give them 10++++

1 de maio de 2026
Opinião espontânea
logótipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Thank you so much, Janet, Tom is a credit to the team, always so helpful and caring. Kind regards, Louisa

Classificada 5 em 5 estrelas

Thomas was very helpful and found me…

Thomas was very helpful and found me the perfect route to travel.

1 de maio de 2026
logótipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Thank you for your lovely review.
I will make sure this is passed over to Tom.
Much appreciated.
Sandy Hodgkinson
Store Manager

Classificada 5 em 5 estrelas

Sandy was very helpful in looking for…

Sandy was very helpful in looking for the best deal for where I wanted to go.

1 de maio de 2026
logótipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Hi Allie, thanks for your kind words. Sandy is always so helpful! Kind regards, Louisa

Classificada 5 em 5 estrelas

Top Friendly Service

Very friendly, open & honest. Treat your trip as if it was there’s so they look into the fine details and really lovely people

Louisa Who helped me book my trip was amazing

16 de abril de 2026
logótipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Hi Matthew, thank you so much for your review - it's always a pleasure to assist our lovely customers finding their perfect holiday. Kind regards, Louisa

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