Excellent service at Ferndown branch with Jess, always happy to help, goes to great lengths to make sure your holiday is the best! Very thorough in explaining everything concerning your holiday and gi... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Jessica,,the trainee travel consultant was absolutely brilliant..She explained everything to me so clearly and precise. Jessica will be a great attribute to Hays Travel..I am one happy customer Thank... Ver mais
A empresa respondeu
This involved changing of bookings on board Cunard, for which Cunard required authorisation from Hays Ferndown. This was provided seamlessly and immediately, enabling us to progress with revised plans... Ver mais
A empresa respondeu
Martine at the Ferndown branch made the experience of booking a much needed holiday great. We had already decided where we wanted to go and the dates but Martine was happy to spend the time with us fi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Agência de viagens
- Agência de cruzeiros
- Agência de viagens de cruseiro
- Visitas guiadas culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contacto
11 Pennys Walk, BH22 9TH, Ferndown, Reino Unido
- 01202 891616
4,9
Excelente
817 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service at Ferndown branch…
Excellent service at Ferndown branch with Jess, always happy to help, goes to great lengths to make sure your holiday is the best! Very thorough in explaining everything concerning your holiday and giving you the best value
3 de agosto de 2026
Resposta da Hays Travel - Ferndown
Thank you so much for your very kind review. I hope you have a lovely holiday - Jess :)
Resposta da Hays Travel - Ferndown
Thank you for your kind review, we are always pleased to help you :)
Jessica,,the trainee travel consultant…
Jessica,,the trainee travel consultant was absolutely brilliant..She explained everything to me so clearly and precise. Jessica will be a great attribute to Hays Travel..I am one happy customer Thankyou ...
30 de julho de 2026
Resposta da Hays Travel - Ferndown
Thank you for your kind review, we are always pleased to help you :)
Resposta da Hays Travel - Ferndown
Thank you for your kind review, we are always pleased to help you :)
They were very helpful in finding the…perfect holiday
They were very helpful in finding the perfect holiday.
Nothing was to much trouble.
30 de julho de 2026
Resposta da Hays Travel - Ferndown
Thank you for your kind review, we are always pleased to help you :)
Jodie was very helpful with a friendly…
Jodie was very helpful with a friendly personality. Her experience ensured we were able to book the cruise we wanted at a price we could afford
25 de julho de 2026
Resposta da Hays Travel - Ferndown
Thank you for your kind review, we are always pleased to help you :)
Jodie was well informed
Jodie was well informed , quick , efficient and very pleasant.😁
24 de julho de 2026
Resposta da Hays Travel - Ferndown
Thank you for your kind comments and for booking with us :)
Happy experience
We were treated with respect and they did everything to get us exactly what we wanted. Giving us all the information we needed. Nothing was too much trouble so came away very happy.
22 de julho de 2026
Resposta da Hays Travel - Ferndown
Thank you for your kind comments and for booking with us :) Glad we manage to find you a lovely cruise :)
Always book cruises through Ferndown…
Always book cruises through Ferndown Hays, very helpful and obliging.
14 de julho de 2026
Resposta da Hays Travel - Ferndown
Thank you for your kind review, we are always pleased to help you
Resposta da Hays Travel - Ferndown
Thank you for your kind review, we are always pleased to help you
Always great service at HayesFerndown
Always great service at HayesFerndown. Jodie was super helpful, professional and knowledgeable. First class- thank you!
14 de julho de 2026
Resposta da Hays Travel - Ferndown
Thank you for your kind comments and for booking with us :)
Fast efficient booking
Jodie made booking this exciting safari cruise so easy.
Thank you
11 de julho de 2026
Resposta da Hays Travel - Ferndown
Thank you for your kind comments and for booking with us :)
Resposta da Hays Travel - Ferndown
Thank you for your kind comments and for booking with us :)
Resposta da Hays Travel - Ferndown
Thank you for your kind comments and for booking with us :)
Easy booking. We had the full attention of Loraine…
We had the full attention of a very pleasant young lady, Loraine, who was extremely helpful and answered all our queries. Everything booked very smoothly. Nice to know we have a contact who is situated locally.
7 de julho de 2026
Resposta da Hays Travel - Ferndown
Thank you so much for the lovely review. Hope you are looking forward to your holiday :)
Personal service
Talking with an agent gives personal service and after booking, you know there is nothing more to do as they look after everything.
25 de junho de 2026
Resposta da Hays Travel - Ferndown
Thank you so much for the lovely review. Hope you are looking forward to your holiday :)
Friendly knowledgeable easy to talk to…
Friendly knowledgeable easy to talk to made the whole process problem free
Thanks
28 de junho de 2026
Resposta da Hays Travel - Ferndown
Thank you so much for the lovely review. Hope you are looking forward to your holiday :)
Very helpful staff,bent over backwards…
Very helpful staff,bent over backwards to help.
25 de junho de 2026
Resposta da Hays Travel - Ferndown
Thank you so much for the lovely review. Hope you are looking forward to your holiday :)
The staff are always cheerful & always…
The staff are always cheerful & always happy to help no mater how small the enquiry.
Would highly recommend the Ferndown branch.
24 de junho de 2026
Resposta da Hays Travel - Ferndown
Thank you so much for the lovely review. Hope you are looking forward to your holiday :)
So reliable and willing to help
This involved changing of bookings on board Cunard, for which Cunard required authorisation from Hays Ferndown. This was provided seamlessly and immediately, enabling us to progress with revised plans. Hays Ferndown have provided us with exemplary service for a number of years now and we can't recommend them highly enough.
12 de junho de 2026
Resposta da Hays Travel - Ferndown
Thank you again for such a lovely review :) We hope you are looking forward to your new cruises :)
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.