Member of staff was very helpful ,lovely and friendly and explained everything in detail .Her name was Janelle at the Jackson street Gateshead branch. We also bought some currency too.
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Leia as opiniões dos outros
These always go up and above to help me and my family find the best deals they can for us x i have been booking all my holidays woth hays travel for years i wont book anywhere else x
A empresa respondeu
Hays gateshead are always great and always book the perfect holiday for me Special thanks to kirsty she said she would ring Thursday morning which she did went through it all with me and booked my c... Ver mais
A empresa respondeu
Janette was very welcoming from the start. She shared her knowledge of the destination having been there herself in the past. She explained everything in detail. Having researched a few different hote... Ver mais
A empresa respondeu
Informações sobre a empresa
- Agência de viagens
- Agência de cruzeiros
- Agência de viagens de cruseiro
- Visitas guiadas culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contacto
43 Jackson Street, NE8 1EE, Gateshead, Reino Unido
- 0191 4774615
4,9
Excelente
700 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Member of staff was very helpful…
Member of staff was very helpful ,lovely and friendly and explained everything in detail .Her name was Janelle at the Jackson street Gateshead branch. We also bought some currency too.
7 de julho de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
I always use Hays Travel in Gatshead…
I always use Hays Travel in Gatshead because the staff are helpful and courteous.
30 de junho de 2026
Resposta da Hays Travel - Gateshead
Hello Arthur, Thanks so much for your lovely review we are always happy to get youse sorted!
Many thanks, Hays travel Gateshead 😊
These always go up and above to help me…
These always go up and above to help me and my family find the best deals they can for us x i have been booking all my holidays woth hays travel for years i wont book anywhere else x
30 de abril de 2026
Resposta da Hays Travel - Gateshead
Lindsey Deeble,
Thank you for your lovely review! We
appreciate your continued loyalty and are so pleased to know that we help you and your family find the best deals. We look forward to assisting you with many more holidays 🙂
Many thanks, Gateshead team
Kirsty and Colin can not be more…
Kirsty and Colin can not be more helpful. They're very friendly and make our experience enjoyable and relaxing. They make sure all of our needs are met.
16 de junho de 2026
Resposta da Hays Travel - Gateshead
Thank you so much for your 5 star view its always such a pleasure to see you instore and sort your holidays and currency out. I hope yous all have an amazing time on your holidays. Anything else you need please dont hesitate to get in touch. Thanks Kirsty
Hays travel is Amazing only use hays…
Hays travel is Amazing only use hays travel they are simply the best always helpful always there to help
21 de junho de 2026
Resposta da Hays Travel - Gateshead
Thanks so much for your lovely review it was so lovely to deal you and get your holiday booked. I hope you have the most amazing time on your 2 forthcoming holidays. Anything else you need please done hesitate to get in touch. Thanks Kirsty
All staff were knowledgeable
All staff were knowledgeable, polite, friendly and went above and beyond to help with our travel plans and booking.
16 de junho de 2026
Resposta da Hays Travel - Gateshead
Thankyou for your lovely feedback Shirley, Its much appreciated! We hope you have the best time 😊
Many thanks, Janelle and Katie.
Always go above and beyond
Always go above and beyond, to get me my holiday. Hays has getting me 3 brilliant holidays this year so far, really happy with the service I get. 😁
6 de junho de 2026
Resposta da Hays Travel - Gateshead
Thank you so much for your lovely comments. It's always a pleasure to have you book with us in branch! Thank You Harvie :)
Staff at gateshead shop where very…
Staff at gateshead shop where very helpful booked holiday with in 10 mins brilliant
13 de junho de 2026
Resposta da Hays Travel - Gateshead
Thank you so much for taking the time to rate my service with such a great review. Let me know if you have any questions in the meantime - Thanks again Harvie :)
Ownly got 4 stars for the professional…
Ownly got 4 stars for the professional way the booking was handled cannot wait till I see the end result then I will give you the end result
11 de junho de 2026
Resposta da Hays Travel - Gateshead
Thank you so much for taking the time to rate my service. I'm sure you are going to have an amazing time in the Dominican republic. I will be in touch as soon as we receive tickets, in the meantime let me know if you have any further assistance. Thanks again - Amanda
Resposta da Hays Travel - Gateshead
Thanks so much for your lovely review! I hope you have an amazing holiday! Thank You Harvie :)
Spoke to Janelle at Gateshead branch
Spoke to Janelle at Gateshead branch , she was very professional and very helpful
9 de junho de 2026
Resposta da Hays Travel - Gateshead
Thanks for your lovely review, It was a pleasure to book you both. Hope you have a lovely holiday.
Helpful and helped us choose holiday to…
Helpful and helped us choose holiday to suit us.
31 de maio de 2026
Resposta da Hays Travel - Gateshead
We're so glad we could help! Thank you for your kind words.
Kind Regards
Hays Travel Gateshead
The staff who helped me book my holiday…
The staff who helped me book my holiday was lovely and knowledgeable the booking process was very easy
31 de maio de 2026
Resposta da Hays Travel - Gateshead
Thank you so much for your lovely feedback it was such a pleasure to meet you and i hope your daughter enjoys her birthday present. I hope you both have an amazing time. Thanks Kirsty
I had a excellant experience staff were…
I had a excellant experience staff were very helpful and proffesssional seamless procedure
29 de maio de 2026
Resposta da Hays Travel - Gateshead
Thank you for the lovely words, we appreciate your feed back. I will pass this onto Kirsty when she is back in. Hope you have a lovely time on your cruise.
Kirsty was really helpful found me the…
Kirsty was really helpful found me the holiday I wanted easy to communicate and get what I wanted. Really helpful staff and friendly. Would highly recommend the company and staff.
4 de junho de 2026
Resposta da Hays Travel - Gateshead
Thank you so much for your review. It was so lovely to speak with you and get you sorted. I hope you have the best time. Anything else you need from us you know where we are :) Thanks Kirsty
Holiday booking
Harvey, looked up different flights and hotels till I decided on my holiday many thanks
2 de junho de 2026
Resposta da Hays Travel - Gateshead
Thank you so much for your lovely review! I hope you have an amazing holiday. Thank You Harvie :)
Your representative Harvie did a great job.
Your representative Harvie did a great job of meeting my changing and precise needs of my travel plans and always kept me informed of how things were progressing.
29 de maio de 2026
Resposta da Hays Travel - Gateshead
Thank you so much for your lovely comments. it was a pleasure booking your holiday. Thank you Harvie :)
Very nice lady,took her time to find…job well done ❤️
Very nice lady,took her time to find just the best holiday we were after 👍
24 de maio de 2026
Resposta da Hays Travel - Gateshead
We're so pleased we could help find your perfect holiday. Thank you for your kind words!
Kind Regards
Hays Travel Gateshead
Originally I was was talking about Tenerife and changed destination.
Originally I was was talking about going to Tenerife later this year, Harvyie sourced the information I gave her and notified me of the accommodation I made enquiries about. I went into the shop to discuss this and unfortunately I had changed my mind about the destination and decided to go to Malta. Harvyie then sourced the best deal for the DB San Antonio Hotel in Malta. I vacation there earlier this year and would recommend it to anyone who is thinking about going to Malta. So therefore I would give 5 star recommendation.
14 de maio de 2026
Resposta da Hays Travel - Gateshead
Thank you so much for your lovely review! It was a pleasure booking your holiday and I hope you have an amazing time away! Thank you Harvie :)
five star!
Emailed Hays Travel and had a response from Jill. She came back straight away with a quote and an amazing deal for Halloween half term 2027 to Orlando. Everything perfect, quick set up of reasonable, affordable payments. We can’t wait already. Set up was so quick.
Thanks Jill and staff at Hays Travel!
21 de maio de 2026
Resposta da Hays Travel - Gateshead
Thank you for your review Holly, You will have the most amazing holiday and we will be here every step of the way !! Thank you so much for booking Jill
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