Stacey was very knowledgeable about our travel questions. Professional yet friendly. Was able to navigate any queries we had swiftly if she needed to clarify. Her colleague Sam also assisted if she... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
When we went in to look at options Sam was really helpful. Along the way to booking many changes and requests of options and pricing were taken on board. Things I didn't understand are that flights... Ver mais
A empresa respondeu
Went in to view holidays,very welcoming staff.We met Samantha,asked us a few questions of what we wanted from our holiday & budget. Nearly 1 hour later,our perfect 2 weeks hoilday was complete..Also i... Ver mais
A empresa respondeu
We didn't consider another travel agent after Hays organised our first ever cruise. Samantha talked us through the options for our second cruise and we ended up booking a second cruise on a different... Ver mais
A empresa respondeu
Informações sobre a empresa
- Agência de viagens
- Agência de cruzeiros
- Agência de viagens de cruseiro
- Visitas guiadas culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contacto
104 High Street, NE3 1HB, Gosforth, Reino Unido
- 0191 6540070
4,9
Excelente
475 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly, Patient and Knowledgeable
As always the Hays Travel Staff were friendly, patient and knowledgeable, we wouldn’t use any other travel company.
24 de março de 2025
Resposta da Hays Travel - Gosforth
It was lovely meeting you both yesterday, thanks again for your patience whilst booking your cruise, I am sure you will have a wonderful time away. Sam Branch Manager Gosforth
staff taking the time to look for best…
staff taking the time to look for best deals
22 de março de 2025
Resposta da Hays Travel - Gosforth
Thank you for your kind feedback, I hope you have an amazing time in Rome.
It looks amazing, It was a pleasure booking you again.
Thanks Bella :)
The girl was very professional and went…
The girl was very professional and went through our options clearly . We always book through hays travel as they are the best in the business. Thank you.
18 de março de 2025
Resposta da Hays Travel - Gosforth
Thanks so much for the kind feedback. I know you will both have a lovely time in Benidorm!
Zoe, Travel Consultant :)
Great experience
It is a long time since we’ve used a travel agent, having booked things ourselves directly, but Zoe made the experience much easier - thank you, Zoe!
15 de março de 2025
Resposta da Hays Travel - Gosforth
Thank you so much for your lovely feedback. I'm sure you will all have a fab time in Majorca with the children.
Zoe, Travel Consultant :)
Expertise and patience.
Stacey was knowledgeable, patient, friendly and competent.
We visited with only a vague idea of what we wanted and left having booked a holiday which clarified our ideas and matched them perfectly. We were hugely impressed.
12 de março de 2025
Resposta da Hays Travel - Gosforth
Thank you for your kind words. Glad we could get everything you wanted and hope you both have a great time in Milan when it comes round.
Stacey, Assistant Manager
Zoe was extremely professional
Zoe was extremely professional, knowledgeable and helpful. Booking holiday was straightforward.
11 de março de 2025
Resposta da Hays Travel - Gosforth
Thank you for the lovely feedback. It was a pleasure helping you get booked to Tenerife, I know you will love the hotel!
Zoe, Travel Consultant :)
Resposta da Hays Travel - Gosforth
Thank you for your feedback. Hope you have an amazing time in L.A & cruising Mexico
Stacey, Assistant Manager
We found your staff very professional…
We found your staff very professional and knowledgeable, helpful but not pushy. Our contact Stacey was very helpful from first walking in to completing our holiday.
26 de fevereiro de 2025
Resposta da Hays Travel - Gosforth
Thank you for your feedback. Was lovely chatting with you and glad we could find everything you were wanting. Hope you both have an amazing time in Lake Garda
Stacey, Assistant Manager
Such a welcome bunch at the gosforth…
Such a welcome bunch at the gosforth branch especially Zoe who helped us with our holiday she was patient and took her time making sure it was the right holiday for us I wouldn’t go any where else but Hays
1 de março de 2025
Resposta da Hays Travel - Gosforth
Thank you for the lovely feedback. It was lovely to see you both again and help you get booked to Greece.
Zoe, Travel Consultant :)
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff enabled us to find our holiday
30 de janeiro de 2025
Resposta da Hays Travel - Gosforth
Thank you for your kind feedback, it was my pleasure in booking you and your friends again 😊
Hope you have an amazing time.
Thanks Bella 😊
Sam at the gosforth branch is always…
Sam at the gosforth branch is always friendly and helpful
9 de fevereiro de 2025
Resposta da Hays Travel - Gosforth
Thanks for taking the time to leave this kind message, I hope you both have a wonderful time in Tenerife, the hotel looks lovely and not long to wait as well. Sam Branch Manager
Resposta da Hays Travel - Gosforth
Thank you for your feedback. Hope you all have an amazing time seeing the Norwegian Fjords
Stacey, Assistant Manager
Staff were very helpful and efficient
Staff were very helpful and efficient
And knowledgeable.
6 de fevereiro de 2025
Resposta da Hays Travel - Gosforth
Thanks so much for the feedback. I'm glad we managed to find you something for Menorca and I'm sure you will have a fab time!
Zoe, Travel Consultant :)
I went to hays travel to book my…
I went to hays travel to book my holiday and was very happy with package holiday I got staff were lovely the lady that served me was called Stacey very helpful
30 de janeiro de 2025
Resposta da Hays Travel - Gosforth
Thank you for your kind comments. Glad we could help you with another lovely holiday. Hope you both have a great time in Lanzarote
Stacey, Assistant Manager
Stacy was really friendly and helpful…
Stacy was really friendly and helpful and put us at ease with our booking.
Nice atmosphere in office.
17 de janeiro de 2025
Resposta da Hays Travel - Gosforth
Thank you for your kind words. It was lovely meeting you both and hope you have a great time in Malta
Stacey, Assistant Manager
Trip to Amsterdam
The person who dealt with my booking was friendly and efficient. My friend needed special facilities and accommodation was found that will be suitable for her.
30 de janeiro de 2025
Resposta da Hays Travel - Gosforth
Thank you for your feedback. Glad we could get everything you were needing. Hope you have a great time visiting all the museums
Stacey, Assistant Manager
The lady I spoke to Stacey was helpful…
The lady I spoke to Stacey was helpful and knowledgeable
30 de janeiro de 2025
Resposta da Hays Travel - Gosforth
Thank you for your feedback. Hope you both have a lovely time in Santorini and look forward to helping you with any future holidays
Stacey, Assistant Manager
It was quite painless quick break.
It was quite painless. The staff were very friendly, and as I.ideal have just moved to the area
12 de janeiro de 2025
Resposta da Hays Travel - Gosforth
We hope you have a fantastic time in Benidorm and we will be happy to help with any future holidays, thanks for the kind words. Sam Branch Manager.
I saw Bella again and she found the…
I saw Bella again and she found the holiday I wanted at a cheaper price than online. She made the whole process so easy and she will sort out all the paperwork. Brilliant service. Thank you x
8 de janeiro de 2025
Resposta da Hays Travel - Gosforth
Thank you so much for booking through us again and i hope you and your boys have an amazing time away.
Pop back in to store and let us know how your holiday went 😊
Thanks Bella 😊
Listened to our requirements & made…
Listened to our requirements & made every effort to find suitable hotel.Very helpful staff all round.thankyou
14 de janeiro de 2025
Resposta da Hays Travel - Gosforth
Thank you for your kind feedback, Your Gran Canaria holiday looks lovely and I'm sure you will enjoy yourselves.
Thanks Bella. Retail Apprentice 😊
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.