The assistant asked all the right questions, listened to replies and made the correct assessment of our needs. She was very pleasant, patient and helpful!
A empresa respondeu
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Leia as opiniões dos outros
The lady who helped me find my holiday went above and beyond! I couldn't have asked for better service she is a credit to her workplace! I'll certainly be using hays again thanks to her
A empresa respondeu
We had no idea where we wanted to go and Lucy was very helpful in coming up with ideas and found something we were excited about in our price range quickly and we got it all booked and our travel insu... Ver mais
A empresa respondeu
Logan was absolutely fantastic!! He went above and beyond helping us book our perfect holiday. He was very patient when we asked him questions or concerns and he put our minds at ease. We will defini... Ver mais
A empresa respondeu
Informações sobre a empresa
- Agência de viagens
- Agência de cruzeiros
- Agência de viagens de cruseiro
- Visitas guiadas culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contacto
11 Cheapside, LA1 1LY, Lancaster, Reino Unido
- 01524889527
4,9
Excelente
684 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The assistant asked all the right…
The assistant asked all the right questions, listened to replies and made the correct assessment of our needs.
She was very pleasant, patient and helpful!
9 de julho de 2026
Resposta da Hays Travel - Lancaster
Thank you so much for your review! I am so happy I was able to help. I look forward to assist you in the future!
Kind Regards
Demi
Resposta da Hays Travel - Lancaster
Thank you so much for the kind feedback & 5* review was a pleasure in making the arrangements for you & to many more. Tom
Brilliant customer service Claire was…
Brilliant customer service Claire was amazing and very helpful
3 de julho de 2026
Resposta da Hays Travel - Lancaster
Thank you for your review ! We are so happy we can help.
The lady who helped me find my holiday…
The lady who helped me find my holiday went above and beyond! I couldn't have asked for better service she is a credit to her workplace! I'll certainly be using hays again thanks to her
3 de julho de 2026
Resposta da Hays Travel - Lancaster
Thank you so much for the lovely feedback & 5* review. Was a pleasure in arranging the trip for you. Look forward to many more & hearing all about the booked one on your return. Claire
Friendly and efficient
Lucy was excellent in organising our holiday, especially as we had to organise airport assistance and on board baggage for specific medicines.
25 de junho de 2026
Resposta da Hays Travel - Lancaster
Thank you for your lovely review !! I'm so glad i could help you with this holiday and i hope you have a great time.
Lucy
Resposta da Hays Travel - Lancaster
Thank you so much for the lovely feedback, always a pleasure in arranging the holidays :-) Tom
We had no idea where we wanted to go…
We had no idea where we wanted to go and Lucy was very helpful in coming up with ideas and found something we were excited about in our price range quickly and we got it all booked and our travel insurance sorted too.
30 de junho de 2026
Resposta da Hays Travel - Lancaster
Thank you so much for the lovely feedback and 5* review. Was such a pleasure in arranging the holiday for you & look forward to many more. Lucy
Tom at Hays Travel Lancaster is very…
Tom at Hays Travel Lancaster is very knowledgeable about the holiday l had chosen and booked it with no problems.
28 de junho de 2026
Resposta da Hays Travel - Lancaster
Hello, Thank you so much for the lovely feedback. It was a pleasure in arranging the trip for you and look forward to hearing all about it on your return. Tom
Good service
This is the second holiday Lucy has booked for me. She is consistently attentive and listens to my holiday requirements . I am very happy with the deal she has found. Lucy is very organised and patient. A good experience all round.
22 de junho de 2026
Resposta da Hays Travel - Lancaster
Thank you for your kind words and 5 star review ! it was a pleasure to assist you with your holidays and i hope i can help with more in the future.
Lucy
Resposta da Hays Travel - Lancaster
Thank you so much for your feedback, we appreciate it , I'm so glad I could book your holiday for you.
Kind Regards
Demi
Tom was more than helpful
Tom was more than helpful. He is informative. Friendly and very efficient. Fantastic work x
12 de junho de 2026
Resposta da Hays Travel - Lancaster
We are so pleased to hear such wonderful feedback. We appreciate you sharing your positive experience with us.
Kind Regards
Hays Travel
Great last minute deal! I’d been searching for a last minute…
I’d been searching for a last minute river cruise but struggling to find what I wanted at a price I wanted. Tom at Hays in Lancaster found me a fantastic desk and sorted an airport hotel. He was great and obviously very knowledgeable and professional. Thank you!
2 de junho de 2026
Resposta da Hays Travel - Lancaster
Thank you you so much for the lovely feedback & 5* review, was a pleasure in arranging the trip away for you & look forward to hearing all about it on your return. Hope you are having a great time away. Tom
Resposta da Hays Travel - Lancaster
We're so pleased you found our service helpful and efficient. Thank you for your kind feedback!
Kind Regards
Hays Travel
Resposta da Hays Travel - Lancaster
Thank you so much for your feedback. I am so happy to hear I could help you.
Kind Regards
Demi
Tom was amazing he checked lots of…
Tom was amazing he checked lots of hotels flights transfers for about 4 weeks without any trouble we finally got a fab holiday out of it thanks tom
3 de junho de 2026
Resposta da Hays Travel - Lancaster
We're so happy to hear we could help you find a fantastic holiday! We appreciate your kind words and positive feedback.
Kind Regards,
Hays Travel Lancaster
Tom in Lancaster branch was very…
Tom in Lancaster branch was very helpful and nothing was too much trouble
31 de maio de 2026
Resposta da Hays Travel - Lancaster
Hello, Thank you so much for the lovely feedback & 5* review, was a pleasure in helping and arranging your trip away. Looks a lovely itinerary and look forward to hearing all about it on your return. Tom
Resposta da Hays Travel - Lancaster
Thankyou so much for the lovely feedback & 5* review. Was a pleasure in arranging your trip away and look forward to many more. Logan
Always book with Hays Tom was so…
Always book with Hays Tom was so helpful and found my friend and me a holiday to suit our budget
24 de maio de 2026
Resposta da Hays Travel - Lancaster
Thank you for the lovely review & 5*, it is always a pleasure in finding your fabulous holidays and love hearing about them when your come back home. Look forward to arranging many more. Tom
Very helpful & polite
16 de maio de 2026
Resposta da Hays Travel - Lancaster
Thank you for your lovely review! It was a pleasure to arrange this holiday for you. I hope you have a great holiday and hope to help with more in the future.
Demi
As always Tom was so helpful and found…
As always Tom was so helpful and found us just what we wanted always a great experience would not go anywhere else
23 de maio de 2026
Resposta da Hays Travel - Lancaster
Thank you so much for the lovely feedback, always a pleasure in arranging your holidays away & brightens my day. Look forward to arranging many more. Take Care... Tom
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