We cannot praise Hays at Peterlee enough. The team are all welcoming, the shop is clean and tidy. Libby could not help us enough, also was friendly, professional and warm in her approach throughout... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I didn’t have long to book a holiday so popped in on a lunch break. I was helped by Amanda who easily found the holiday I was looking for and even got an upgrade for very little more. Went away happy... Ver mais
A empresa respondeu
Amanda was extremely helpful. She was very patient and booked the exact holiday with the little extras that I wanted. The booking process was made seamless and I was confident with the service I recei... Ver mais
A empresa respondeu
Claire was very professional and showed us something we never thought of. We ultimately book this holiday . Looking forward to the break. Thanks.
A empresa respondeu
Informações sobre a empresa
- Agência de viagens
- Agência de cruzeiros
- Agência de viagens de cruseiro
- Visitas guiadas culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contacto
2 The Chare, SR8 1AE, Peterlee, Reino Unido
- 0191 5184990
4,9
Excelente
763 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great knowledgeable staff
Amanda was extremely helpful. She was very patient and booked the exact holiday with the little extras that I wanted. The booking process was made seamless and I was confident with the service I received.
7 de junho de 2026
Resposta da Hays Travel - Peterlee
Thank you so much for taking the time to write a review, we do appreciate your comments. Thanks Amanda
Top class customer service
We cannot praise Hays at Peterlee enough. The team are all welcoming, the shop is clean and tidy.
Libby could not help us enough, also was friendly, professional and warm in her approach throughout we will definitely return to Hays for our next holiday through this service we have received nothing was too much effort - top class customer service, the whole process was made easy through Libby.
6 de junho de 2026
Resposta da Hays Travel - Peterlee
Thank you so much for your review, Libby
I didn’t have long to book a holiday so…
I didn’t have long to book a holiday so popped in on a lunch break. I was helped by Amanda who easily found the holiday I was looking for and even got an upgrade for very little more. Went away happy with the experience as I usually only book online. Would definitely visit again for another holiday.
23 de maio de 2026
Resposta da Hays Travel - Peterlee
Cherie,
We are so pleased we could help you find the perfect holiday quickly! We look forward to assisting you again.
Kind Regards
Hays Travel
Very polite and friendly and very…
Very polite and friendly and very knowledgeable nothing was to much trouble really appreciate professionalism
2 de junho de 2026
Resposta da Hays Travel - Peterlee
Julie Wright,
We're so pleased you found our team polite, friendly, and knowledgeable. We appreciate your kind words.
Kind Regards
Hays Travel
Once again fantastic service,Jayne as…
Once again fantastic service,Jayne as always was very friendly and helpful she sorted our holiday explaining everything we needed to know we were highly delighted with the service Jayne is a ray of sunshine as always we wouldn't go anywhere else 😀
31 de maio de 2026
Resposta da Hays Travel - Peterlee
Thank you for your very kind review! So glad we managed to find you the perfect holiday!
The staff the service and booking…
The staff the service and booking process was outanding made it easy and explained everything in detail
30 de maio de 2026
Resposta da Hays Travel - Peterlee
D valente,
We're so glad our team made your booking easy and explained everything in detail. Thank you!
Kind Regards
Hays Travel
Claire was very professional and showed…
Claire was very professional and showed us something we never thought of. We ultimately book this holiday . Looking forward to the break.
Thanks.
31 de maio de 2026
Resposta da Hays Travel - Peterlee
Thank you so much for your review, Claire
Jane was fantastic helping us book our…
Jane was fantastic helping us book our holiday, we got exactly what we wanted and Jane explained everything we needed to know, we always book with hays travel, professional friendly service every time.
31 de maio de 2026
Resposta da Hays Travel - Peterlee
Thank you so much for your review, a pleasure to book your holidays, Jane
Great choice and helpful staff in store
30 de maio de 2026
Resposta da Hays Travel - Peterlee
We really appreciate your comments, Thank you, Amanda.
Lovely ladies in Hayes sorted…
Lovely ladies in Hayes sorted everything out for us highly recommend and a lovely coffee and biscuit to 😊
28 de maio de 2026
Resposta da Hays Travel - Peterlee
Mrs Littleton,
We're so happy to hear our team provided excellent service and sorted everything for you. Thank you!
Kind Regards
Hays Travel
Hays Travel, number one for holiday arrangements.
First class service every time.
Staff are always extremely helpful and polite.
26 de maio de 2026
Resposta da Hays Travel - Peterlee
Thank you for your kind review Raymond!
Excellent staff very helpful would…
Excellent staff very helpful would highly recommend hays travel
24 de maio de 2026
Resposta da Hays Travel - Peterlee
Thank you for your lovely review. It was a pleasure ☺️
staff are very friendly and very helpful
5 de maio de 2026
Resposta da Hays Travel - Peterlee
Edwin,
We appreciate your kind words about our team.
Kind Regards
Hays Travel Peterlee
All staff are brilliant but the young…
All staff are brilliant but the young lady 'Libby' was extremely helpful and found us a lovely hotel with everything we asked for.
22 de maio de 2026
Resposta da Hays Travel - Peterlee
Mr Andrew Lee,
We are so pleased to hear about your positive experience with us. We appreciate your kind words and are thrilled you found a lovely hotel!
Kind Regards
Hays Travel peterlee
It’s been so easy and staff are great…
It’s been so easy and staff are great tell them what I want and it gets sorted
15 de maio de 2026
Resposta da Hays Travel - Peterlee
Thank you so much for your review, I really appreciate it, Jane
Staff are always helpful and ease of…
Staff are always helpful and ease of booking
21 de maio de 2026
Resposta da Hays Travel - Peterlee
Thank you for your kind Review Julie, So glad we managed to find you the right holiday!
The friendliness of the ladies in the…
The friendliness of the ladies in the office/ If I was living in England I would certainly use their services
29 de abril de 2026
Resposta da Hays Travel - Peterlee
Thank you so much for taking the time to review. We do appreciate your comments, Thanks Joanne.
Fantastic service from Jane
Fantastic service from Jane. Love hays peterlee branch.
17 de maio de 2026
Resposta da Hays Travel - Peterlee
Thank you for your review Doreen, always a pleasure booking your holidays, Jane
Resposta da Hays Travel - Peterlee
Thank you so much for your review, Amanda
Resposta da Hays Travel - Peterlee
Thank you, hope you have a great holiday
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.