Hays Travel - Romsey Opiniões 

1038
TrustScore: 5 em 5

4,9

27 The Hundred, SO51 8GD Romsey, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Staff are amazing, Charlotte, totally listens to what you are looking for and found us the perfect holiday to meet our requirements. Just makes the whole process so smooth and easy and you know you a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Myself and my husband went into the Romsey branch to book a holiday. We had a friendly welcome by Emma. Emma listened to what we were looking for in a holiday and quickly got a good choice for us to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Emma was really helpful sorted out a couple of issues and arranged a hotel the night before our flight. Nothing is too much trouble and we had help from Caitlin and Lewis with the original booking req... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Jamie dealt with our enquiries quickly and efficiently, all done with a pleasant and friendly attitude. We came away with new bookings feeling happy and satisfied that the service we received was far... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Agência de viagens
  2. Agência de cruzeiros
  3. Agência de viagens de cruseiro
  4. Visitas guiadas culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1038)

115 333 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Hôtel definitely not 4 star

Hôtel definitely not 4 star, probably 3 star at best. The food was not good at the buffet. Stale breads, no real jam, the toasting machines tediously slow. All the meats were very overcooked and tough. We lived on salads which were passable but dull and lacked variety. We had only one nice dinner which was when they produced a whole salmon.
The towels were very thin and stained but at least they were changed daily but apart from making the bed the room wasn’t cleaned. Carpet in the bedroom was a complete no no for us and was dirty and stained and not vacuumed at all the whole week.
Location was good and the town of Nerja is delightful and very easy to get to by local bus. I could go on and on about other things we disliked! We did our best to enjoy ourselves but we would definitely not recommend this hotel.

22 de julho de 2026
Classificada 5 em 5 estrelas

Excellent holiday booking experience

Excellent experience. Staff as always friendly & helpful in finding he best holiday. Came away with everything booked & sorted

27 de julho de 2026
logótipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank you for your wonderful feedback! Its always a pleasure getting your holidays booked for you - Charlotte

Classificada 5 em 5 estrelas

City break to Porto Very helpful travel consultant

Very helpful travel consultant, Tash dealt extremely efficiently with our request and provided lots of advice

20 de julho de 2026
logótipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank you for leaving such a nice review, I has passed this on to the agent and we appreciate you taking the time to leave this :) Many thanks, Jamie

Classificada 5 em 5 estrelas

Staff are amazing

Staff are amazing, Charlotte, totally listens to what you are looking for and found us the perfect holiday to meet our requirements. Just makes the whole process so smooth and easy and you know you are ATOL protected if something was to happen.

25 de julho de 2026
logótipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank you for taking the time to complete the feedback. I hope you have a lovely time and look forward to seeing you soon - Charlotte

Classificada 5 em 5 estrelas

Friendly

Friendly, knowledgeable and helpful staff.

19 de julho de 2026
logótipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank you so much for your lovely feedback - Emma

Classificada 5 em 5 estrelas

Friendly Romsey branch.

Myself and my husband went into the Romsey branch to book a holiday. We had a friendly welcome by Emma. Emma listened to what we were looking for in a holiday and quickly got a good choice for us to look through. She had great knowledge and could easily answer any questions we had.
A lovely friendly service as always 😊

24 de julho de 2026
logótipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank you so much for your wonderful feedback! We are so pleased to hear that your experience was so positive and that we could help you find the perfect holiday.

Classificada 5 em 5 estrelas

Emma was so helpful and on the…

Emma was so helpful and on the ball,helped me locate the Hotel I wanted and booked up exactly what I wanted and take care of everything I need to get to my destination!

23 de julho de 2026
logótipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank you so much for your lovely reply, it was a pleasure - Emma

Classificada 5 em 5 estrelas

The staff was very knowledgeable with…

The staff was very knowledgeable with the parameters of the holiday type i was looking for. The price was very good too

14 de julho de 2026
logótipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank-you for taking the time to provide this feedback, and for your kind words! - Tasha, Branch Manager.

Classificada 5 em 5 estrelas

Very helpful

Very helpful. We booked the various aspects of our holiday with ease.

22 de julho de 2026
logótipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank-you for taking the time to provide this feedback, and for your kind words! - Tasha, Branch Manager.

Classificada 5 em 5 estrelas

Great really helpful staff

Emma was really helpful sorted out a couple of issues and arranged a hotel the night before our flight. Nothing is too much trouble and we had help from Caitlin and Lewis with the original booking request. All booked and looking forward to the trip

21 de julho de 2026
logótipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank you so much for your lovely review! It was a pleasure from all of us to help you get your holiday booked! - Emma

Classificada 5 em 5 estrelas

OUTSTANDING SERVICE AS ALWAYS

Our river cruise was cancelled and Tasha found us a replacement trip at short notice and an excellent price. Delighted. VMT

21 de julho de 2026
logótipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank-you for taking the time to provide this feedback, and for your kind words! Always a pleasure to assist. - Tasha, Branch Manager.

Classificada 5 em 5 estrelas

Ask the experts.

Jamie dealt with our enquiries quickly and efficiently, all done with a pleasant and friendly attitude. We came away with new bookings feeling happy and satisfied that the service we received was far better than anything we could have achieved on line ourselves.

19 de julho de 2026
logótipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank-you for taking the time to provide this feedback and for your kind words on the service, I will ensure this is passed onto Jamie. - Tasha, Branch Manager

Classificada 5 em 5 estrelas

They were very helpful getting use the…

They were very helpful getting use the right hotel we needed and they were very good in explaining everything about the resort

19 de julho de 2026
logótipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank you for your feedback! We are so pleased we could help you find the perfect hotel. We appreciate your kind words.- Charlotte

Classificada 5 em 5 estrelas

We went into book a holiday for our…

We went into book a holiday for our upcoming 30 yr anniversary and everything was handled with upmost professionalism
Tasha handled our booking and the advise and help we were given was first class

19 de julho de 2026
logótipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank-you for taking the time to leave this feedback and for your kind words. It was a pleasure to assist with booking your special anniversary trip. - Tasha, Branch Manager.

Classificada 5 em 5 estrelas

Great Staff

The staff in the Romsey branch are amazing . So helpful and patient.

10 de julho de 2026
logótipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank-you for taking the time to leave this feedback and for your kind words. It is always a pleasure to assist with booking your trips. - Tasha, Branch Manager.

Classificada 5 em 5 estrelas

Happy holidays

Very helpful friendly staff
Nothing is too much trouble
They always make it a pleasurable experience

15 de julho de 2026
logótipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

Thank-you for taking the time to leave this feedback, I will make sure it is passed onto Caitlin. - Tasha, Branch Manager

Classificada 5 em 5 estrelas

Efficient

Friendly, experienced service that successfully booked our flights the way we wanted to travel

15 de julho de 2026
logótipo da Hays Travel - Romsey

Resposta da Hays Travel - Romsey

It was a pleasure to help sort your flights out, so thank you for leaving such a nice review! Many thanks, Jamie :)

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