They were helpful, knew what they were doing. Really seemed excited and enthusiastic to help use with our holiday. They made the experience positive and easy. We had such a positive last time, that we... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Very friendly, very helpful, didn’t feel pressured into anything. Leslie was brilliant spent time to explain everything and double check everything was satisfactory with us. I would recommend her too... Ver mais
A empresa respondeu
Nadine, who I have seen in past for bookings, was as usual very knowledgeable to our booking requirements and sorted things out very smoothly. All questions I asked were dealt with professionalism, a... Ver mais
A empresa respondeu
All staff at the Tonypandy Branch are always welcoming, polite and extremely helpful. I feel like family every time I visit. The manager Nadine does a fantastic job with her team. My recent booking wa... Ver mais
A empresa respondeu
Informações sobre a empresa
- Agência de viagens
- Agência de cruzeiros
- Agência de viagens de cruseiro
- Visitas guiadas culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contacto
121a Dunraven Street, CF40 1AS, Tonypandy, Reino Unido
- 01443533040
4,9
Excelente
580 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They are a good help specially when…
They are a good help specially when you book A holiday reliable service:
14 de julho de 2026
Resposta da Hays Travel - Tonypandy
Aww Thank you both so much this means so much :)
Amazing service
They were helpful, knew what they were doing. Really seemed excited and enthusiastic to help use with our holiday. They made the experience positive and easy. We had such a positive last time, that we retured to book this holiday
14 de julho de 2026
Resposta da Hays Travel - Tonypandy
Thank you so much for your kind review. It was a pleasure getting your cruise booked.
Very helpful and friendly
19 de julho de 2026
Resposta da Hays Travel - Tonypandy
Morning Tracey :) Aww thank you Tracey you are a Gem :) a very Sparkly one :)
Very friendly
Very friendly, very helpful, didn’t feel pressured into anything. Leslie was brilliant spent time to explain everything and double check everything was satisfactory with us. I would recommend her too anyone.
15 de julho de 2026
Resposta da Hays Travel - Tonypandy
Thank you for your kind review! It was a pleasure
quick and efficient response from…
quick and efficient response from leanne in dealing with our package holiday , explaining all and completing booking process
12 de julho de 2026
Resposta da Hays Travel - Tonypandy
Thank you for your kind review :)
I had an excellent experience booking…
I had an excellent experience booking my holiday through hays. From start to finish, the team was professional, friendly, and incredibly helpful. They took the time to understand exactly what I was looking for and found a fantastic holiday at a great price.
Communication was excellent throughout the whole process, and any questions I had were answered quickly and clearly. Everything was organised perfectly, making the entire booking experience completely stress-free.
I wouldn’t hesitate to use Hays again and will definitely be recommending them to friends and family. Outstanding customer service and great value – a well-deserved 5 stars!
12 de julho de 2026
Resposta da Hays Travel - Tonypandy
Hi Darren,
Thank you so much for your lovely review. It was an absolute pleasure getting your holiday booked. I am so glad you are happy with the service received.
Friendly helpful proffessional
9 de julho de 2026
Resposta da Hays Travel - Tonypandy
Thank you Both so Much :)
Suzanne in Tonypandy branch was very…
Suzanne in Tonypandy branch was very helpful and patient. Found us exactly what we wanted.
3 de julho de 2026
Resposta da Hays Travel - Tonypandy
Thank you so Much it means so Much :)
Nadine, Hays Tonypandy
Nadine, who I have seen in past for bookings, was as usual very knowledgeable to our booking requirements and sorted things out very smoothly. All questions I asked were dealt with professionalism, and wouldn't hesitate to deal with her again. Thank you.
30 de junho de 2026
Resposta da Hays Travel - Tonypandy
Thank you for your lovely review Clive and as always for your continued support. Always a pleasure booking your holidays!
Resposta da Hays Travel - Tonypandy
Thank you for your kind review :)
Had a fabulous experience in tonypany…
Had a fabulous experience in tonypany branch with lesley amazing staff very accommodating book what I asked for thank you lesley
30 de junho de 2026
Resposta da Hays Travel - Tonypandy
Aww Thanks Norma :) You are a gems - A very Sparkley one :)
Warm welcome
Warm welcome. Really. Good. Custmor experience the advisor. Was. Very knowledgeable and made sure to. Go through the details. Even set the hays app for me. And my payment. Nothing was to much trouble. Great. Service
28 de junho de 2026
Resposta da Hays Travel - Tonypandy
Thank you for your lovely review. It was a pleasure booking your holiday. Thank you for using us and I hope to be booking many more for you in the future :) - Nadine
Very friendly and effecient.
Very friendly and effecient.
Give me everything a asked for.
27 de junho de 2026
Resposta da Hays Travel - Tonypandy
Aww thank you both so much :)
Total Commitment
Whenever I go into my local Hays Travel shop to book a holiday , I know that I can go out of the shop totally satisfied knowing that my next holiday is totally booked with true commitment from Hays Travel staff
24 de junho de 2026
Resposta da Hays Travel - Tonypandy
Aww Bob you are a Gem :) Thank you :)
Resposta da Hays Travel - Tonypandy
Thank you for your lovely review. It was a pleasure booking you!
Always get the best of welcome and help…
Always get the best of welcome and help and advice and all the girls at the shop are brilliant
14 de junho de 2026
Resposta da Hays Travel - Tonypandy
Aww Thanks Christine :) you are both Gems Sparkley Ones :)
We always use Hays of Tonypandy,because…
We always use Hays of Tonypandy,because we always get what we are looking for.The staff are very friendly and helpful. Time is no worry to them.We will not go to any other agencies whilst they are open here.Cannot thank them enough,or praise them enough.
18 de junho de 2026
Resposta da Hays Travel - Tonypandy
Thank you so much for your lovely review! It is always a pleasure booking you both, and thank you for always supporting us!
All the girls are brilliant go beyond …
All the girls are brilliant go beyond help us find what we looking for they very helpfull friendly and pleasant won't go anywhere else well done ladies xxxx
19 de junho de 2026
Resposta da Hays Travel - Tonypandy
Thank you as always for booking with us and for your lovely review! We hope you have a fabulous time on your cruise
As always
As always, Nadine gave us excellent service. Holiday chosen, deposit made, all done in 10 minutes!
16 de junho de 2026
Resposta da Hays Travel - Tonypandy
Thank you Colin :)
Lesley was very professional
Lesley was very professional and friendly. Sorted out everything we asked for.
Thanks
16 de junho de 2026
Resposta da Hays Travel - Tonypandy
Aww Colin :) Thank you so Much :) Means so much to me too :)
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