The staff were very customer focused and were very helpful from walking in the door. When we enquired about a specific holiday, Stacey compiled a great itinerary and when we had a concern about arrivi... Ver mais
A empresa respondeu
Localização
Alterar localização81 The Galleries, Washington centre, NE38 7RT Washington, GB
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Leia as opiniões dos outros
I would recommend Hays travel, and do! To all family and friends. We have booked via Julia at Hays, the Galleries, Washington for many years now, be it a cheap and cheerful week away, to our special... Ver mais
A empresa respondeu
The staff, especially Talia, made the process of booking our eight week trip to India easy. While we needed to amend some of the details, on more than one occasion, the staff were able to accommodate... Ver mais
A empresa respondeu
Very helpful and friendly staff, especially Megan the advisor. This is the second time i have had an opportunity to travel and on both occasions she has been exceptional her manner puts me at ease. Sh... Ver mais
A empresa respondeu
Informações sobre a empresa
- Agência de viagens
- Agência de cruzeiros
- Agência de viagens de cruseiro
- Visitas guiadas culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contacto
81 The Galleries, Washington centre, NE38 7RT, Washington, Reino Unido
- 01914326394
4,9
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
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Amazing staff and always go the extra…
Amazing staff and always go the extra mile in the Washington Branch. Thank to all of them.
19 de julho de 2026
Resposta da Hays Travel - Washington Lower Level
Thank you for leaving a review with us! We really appreciate it! We hope you enjoy your holiday and we are always here for anything you need :) Thanks, Sadie
Customer service was excellent
Customer service was excellent, staff were very attentive and had an excellent knowledge of the holiday destination and the package.
25 de julho de 2026
Resposta da Hays Travel - Washington Lower Level
Thank you for taking the time to leave such positive feedback! We are pleased to hear that our team provided excellent customer service and had great knowledge of your holiday destination and package. Thankyou, Mia :)
Resposta da Hays Travel - Washington Lower Level
Thankyou we really appriciate you taking the time to leave positive feedback for the service you have received, Thanks, Mia :)
The staff were very customer focused…
The staff were very customer focused and were very helpful from walking in the door. When we enquired about a specific holiday, Stacey compiled a great itinerary and when we had a concern about arriving at a hotel when there was no reception, she took it on board to find an alternative. The attention to detail was fantastic. Everything was sorted for us and we weren’t rushed. Service was excellent and we will be using Hays Travel again.
24 de julho de 2026
Resposta da Hays Travel - Washington Lower Level
Thank you so much for taking the time to share your experience. It is such a lovely review! I’m really pleased to hear you felt looked after throughout the process and that I could find the right hotel for your trip. I look forward to helping you plan your next holiday when the time comes! - Speak Soon, Stacey :)
Very helpful and friendly staff
Very helpful and friendly staff, especially Megan the advisor. This is the second time i have had an opportunity to travel and on both occasions she has been exceptional her manner puts me at ease. She is a credit to your company.
22 de julho de 2026
Resposta da Hays Travel - Washington Lower Level
Thank you for taking the time to write a lovely review, it means a lot and we hope you have a wonderful time on holiday. Thanks Madison :)
I wouldn’t book with any other company - Hays Travel
I would recommend Hays travel, and do! To all family and friends. We have booked via Julia at Hays, the Galleries, Washington for many years now, be it a cheap and cheerful week away, to our special occasions such as our recent Caribbean cruise in February with Ambassador- Renaissance. Julia always makes us feel welcome, she is patient, good listener and trustworthy with the deals, choices and travel advice he offers.
As a result we have booked another cruise with Julia for August this year and another for May 2027, it took some time as we weren’t sure what we wanted, after a couple of weeks looking, yes that’s how good she is, we booked it. Julia and staff at Hays, The Galleries, Washington are a credit to the company. Well done.
24 de julho de 2026
Resposta da Hays Travel - Washington Lower Level
Thank you for taking the time to write this amazing review, it means a lot. I will pass on your kind words to Julia and we are so glad we can help you for all occasions. Thanks Madison :)
Great staff new what they were doing…
Great staff new what they were doing very satisfied
17 de julho de 2026
Resposta da Hays Travel - Washington Lower Level
Thank you for taking the time to write a lovely review, it means a lot and we hope you have an amazing time on holiday. Thanks Madison :)
A Welcome Break
Staff are so supportive. Listen to what you have to say and act upon it. Advise if there are other alternatives and so keen to do everything they can for you.
23 de julho de 2026
Resposta da Hays Travel - Washington Lower Level
Thank you for taking the time to write a lovely review, it means a lot and we hope you have an amazing time on holiday. Thanks Madison :)
So helpful and friendly and made me…
So helpful and friendly and made me feel so at ease
15 de julho de 2026
Resposta da Hays Travel - Washington Lower Level
Thank you for your lovely comments, I really appreciate your kind words. Thanks, Helen
I had a great experience, thanks to Megan…
I had a great experience once I met with Megan, she met my expectations which can be hard sometimes! The lady who did exchange and hays card was also fab.
22 de julho de 2026
Resposta da Hays Travel - Washington Lower Level
So pleased to hear your positive experience in store with us for both your holiday and travel money, we really appreciate your feedback and hope you are thoroughly looking forward to your trip. Thanks, Megan
Very pleased with Olivia who was most…
Very pleased with Olivia who was most helpful with our booking. Explained everything very well.
15 de julho de 2026
Resposta da Hays Travel - Washington Lower Level
Thank you for your lovely comments, it was my pleasure helping you book your holiday, I hope you have an amazing time. Thanks, Olivia
We had a very good person that gave us…
We had a very good person that gave us good service and advice on choosing our holiday and will continue to use Hays for future travel thank you
14 de julho de 2026
Resposta da Hays Travel - Washington Lower Level
Thank you for leaving a review with us, we appreciate it! I will pass your lovely feedback over to Nicole, I am sure she will be over the moon! Thanks again, Sadie :)
Nicole was very helpful and spent time…
Nicole was very helpful and spent time ensuring that the planned holiday included everything we wanted.
21 de julho de 2026
Resposta da Hays Travel - Washington Lower Level
Thank you for leaving a review with us, we appreciate it! I will pass your lovely feedback over to Nicole, I am sure she will be over the moon! Thanks again, Sadie :)
Very informative staff member
Lauren was very professional, very informative and made the booking a breeze. She explained everything we needed to know and was so helpful answering any questions we had. She made the whole booking experience very easy and enjoyable.
20 de julho de 2026
Resposta da Hays Travel - Washington Lower Level
Thank you for your wonderful feedback! We are so pleased to hear that Lauren was professional, informative, and made your booking experience easy and enjoyable. Thanks again, Helen
No matter the length of your trip, or where in the world Hayes are there to help.
The staff, especially Talia, made the process of booking our eight week trip to India easy. While we needed to amend some of the details, on more than one occasion, the staff were able to accommodate our needs and suggest alternatives where what we had planned was not available. A great service that made the whole process seamless.
18 de julho de 2026
Resposta da Hays Travel - Washington Lower Level
Thank you so much for your very kind comments, it was my pleasure helping you plan and secure this once in a lifetime trip to India! What an amazing itinerary and I know you will both have the most amazing experience. I already can't wait to hear all about it. Thanks again, Talia :)
Los Pocillos looking forward
We saw an assistant called Tracey who was very good, she was very nice. We booked a holiday to Lanzarote for December 26 because the price was good we were there in December 25 and the price for this December was virtually the same.
18 de julho de 2026
Resposta da Hays Travel - Washington Lower Level
Thank you for your lovely comments, so pleased to hear your positive booking experience and Tracy secured you a great price for your holiday. We look forward to welcoming you in branch again soon. Thanks, Nicole
Very well looked after by both Mary and…
Very well looked after by both Mary and Olivia at the washington branch in the galleries they really helped us find our perfect low cost getaway at a very reasonable price 5* service from the girls!
17 de julho de 2026
Resposta da Hays Travel - Washington Lower Level
Aww thank you so much for a lovely review. It means a lot to know you were so happy with the service we provided. We're delighted we could help you find a holiday that suited both your plans and your budget. Have a fantastic time away, and we hope to see you again soon. Mary & Olivia :)
very helpful travel adviser and…
very helpful travel adviser and provided all the information I needed to enable me to make a positive decision about booking my holiday.
19 de julho de 2026
Resposta da Hays Travel - Washington Lower Level
Thank you for your lovely review. I'm so pleased I could help you with your holiday plans. I hope you have a fantastic time away, and I look forward to helping you again when you're ready for your next trip. Thanks Sandra :)
Made out first booking experience easy…
Made out first booking experience easy and comfortable, talked us through everything without hassle
19 de julho de 2026
Resposta da Hays Travel - Washington Lower Level
Thank you so much for taking the time to leave such a lovely review. I'm really pleased I could help with your first booking, and I hope you have a fantastic holiday. It would be lovely to help you again in the future. Thanks Lauren :)
Excellent service as always
Excellent service as always, always very helpful, and understanding, only place I would go for a holiday advice
19 de julho de 2026
Resposta da Hays Travel - Washington Lower Level
Thank you for your lovely review. It's great to hear you always find us helpful and understanding. Knowing we're the only place you'd choose for holiday advice really means a lot to us! Thanks again, Stacey :)
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