Only issues was the 45 minute wait time, while my per was locked in the running vehicle, it took fir them to come from so far away (Ellaworth to Bangor). You told me more than once your response time... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Misleading marketing. At time of purchase, the koisk indicated 50% discount for 30 key mail in large order. They ended up charging me 5.495 per key. Homedepot or ace can make the keys under $4 a p... Ver mais
A empresa respondeu
Starting with the first hello the service was professional, knowledgeable and empathetic. The customer service scheduler helped resolve several snags, like my purse with my credit cards is locked i... Ver mais
A empresa respondeu
So the kiosk is absurdly overpriced but at least it's convenient, right? Wrong. I paid the ridiculous fee and 2 weeks later I'm still waiting for my keys to arrive. The tracking number they gave me ha... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
KeyMe Locksmiths is the nation's most trusted 24 hour locksmith providing guaranteed quality service. We specialize in residential and commercial lockouts, home security systems, lock repair and installation, car key replacement and emergency lockouts. We also copy home, office and car keys, as well as key fobs and access cards quickly and accurately. If you need to install a smart lock, door lock, deadbolt, key fob, file cabinet lock or a master key system, give us a call. If you are locked out or want to schedule an appointment with a licensed locksmith near you, please call us for an upfront flat rate.
Informações de contacto
Estados Unidos da América
- (866) 635-1048
- www.key.me
3,0
Aceitável
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Once he got to my location
Once he got to my location, he was very prompt and professional!
17 de julho de 2026
Resposta da KeyMe Locksmiths
Debbie,
We're so glad to hear our team member was prompt and professional. Thank you for sharing your positive experience with us!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Needed keys made for my Peterbilt…
Needed keys made for my Peterbilt truck. They had the blanks and was able to cut them perfectly the first time.
15 de julho de 2026
Resposta da KeyMe Locksmiths
Ronald Davis,
We're so glad we could help with your Peterbilt keys! It's wonderful to hear our team provided perfect service on the first try. Thank you for your kind words.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Cancelled locksmith and was charged…
Cancelled locksmith and was charged full amount instead of just the $80 cancellation fee.
10 de julho de 2026
Resposta da KeyMe Locksmiths
Phil,
We appreciate you sharing your experience. We are concerned to hear about the cancellation charge.
Please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Quick and efficient
Quick and efficient, in a sparsely populated area! We appreciate the professionalism and quick assist
18 de julho de 2026
Resposta da KeyMe Locksmiths
Billy Colemire,
We're so happy to hear that our team provided quick and professional assistance, especially in a less populated area. We truly appreciate your kind words!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
The service was fantastic
The service was fantastic. Took seriously 2 minutes after the guy got to us. Wait time was okay especially considering he was at a job when he got our call.
18 de julho de 2026
Resposta da KeyMe Locksmiths
Barb,
We're so happy to hear that our service was fantastic and efficient for you! We truly appreciate your understanding regarding the wait time and your kind words. Thank you for your positive feedback.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Tech showed up within 5-10 mins of call.
Tech showed up within 5-10 mins of call.
23 de julho de 2026
Resposta da KeyMe Locksmiths
Robert Davis,
We're so happy our technician arrived quickly to assist you. We appreciate your kind words!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
We were lock out of our truck
We were lock out of our truck. This guy was great. Friendly social polite and drove hour and had to help us. I would definitely call him again if I’m stuck in Nebraska I give him 5 stars all the way
19 de julho de 2026
Resposta da KeyMe Locksmiths
Martinez,
We're so glad our team could assist you when you were locked out of your truck. We appreciate your kind words about our friendly and polite service, and we're happy we could help you out in Nebraska.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Got there quickly, done faster
Got there quickly, popped my classic 1969 Mustang’s loc in under two minutes, and was as friendly as anyone could ask. Great experience.
19 de julho de 2026
Resposta da KeyMe Locksmiths
Sean Clifford,
We're so happy to hear we could help you quickly with your classic Mustang! We appreciate your kind words about our friendly service.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
No Pricing disclosure, then charged huge fees after work done
The Carwash where I locked my keys in the car called this company to come out (even though I asked to use their phone to call someone else). The man showed up in an unmarked private car, popped my lock in 5 seconds, and then told me it would be an exorbitant $437!! He never went over any rates with me before jumping in to unlock my car or give me a chance to agree to anything. I am young and inexperienced, and felt trapped not knowing I could even say "no" since he did the work before I could even think about it. This was a very hard (and expensive) lesson, learning about my rights as a consumer. I reached out to KeyMe to ask for help since the man did not even give me his name, but they said their contractors can set their own rates and there was nothing they could do. I felt like KeyMe treated me deceptively and unethically by not even going over pricing before doing the work and then charging whatever they wanted. I will never use this company again.
17 de julho de 2026
Opinião espontânea
Resposta da KeyMe Locksmiths
Charis,
We are truly sorry to hear about your distressing experience and the significant charges you encountered. We understand how frustrating it must have been to feel pressured into a service without clear pricing beforehand, especially in a vulnerable situation.
Please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Nothing
Nothing, the technician showed up and didn't know how to get in. My driver Edgardo had to use the techs tools and unlock the door. If he doesn't know how or what to do he shouldn't be on payroll.🤷🏽♂️
22 de julho de 2026
Resposta da KeyMe Locksmiths
edgardo alicea,
We truly appreciate you sharing your experience. We are concerned to learn about the difficulties encountered by our technician and the need for your driver's assistance. We are actively reviewing this incident to ensure our team is fully equipped and trained for all situations.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Ridiculous!!
Ridiculous!!! Just needed extra key and 6 days later I'm still waiting for it to be delivered, and I'm NOT going to talk about outrageous price.
Never again.
22 de julho de 2026
Opinião espontânea
Resposta da KeyMe Locksmiths
Scott Marshall,
We are truly sorry to hear about the extended wait for your key and your disappointment with the cost. We understand how frustrating delays can be, especially when you need something urgently.
Please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Prompt response and they got me into my…
Prompt response and they got me into my truck quickly.
15 de julho de 2026
Resposta da KeyMe Locksmiths
Benjamin,
We're truly happy to hear we could assist you so promptly and get you back on your way quickly. Thank you for your kind words!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Not recommended
My wife and I recently purchased a used car that came with only one key.
Figuring we needed, at least, two keys - we decided to use a KeyMe Kiosk to get the keys. After spending $292 on two keys - what we received were not 4-button keys that we thought we were getting, but just standard keys. When I contacted KeyMe, they told me they didn't do 4-button keys for a 2017 Toyota Camry. This seemed like a bait-and-switch since all the photos on the machine showed 4-button keys, and when we put in the make-and-model of our vehicle AT NO POINT did the machine say: "Do you want a 4-button key? We do not have 4-button keys for your type of vehicle. Continue?" Seems like a no-brainer - obviously not.
We decided to go ahead and just use the standard key so I downloaded the App and got the process started. Once we realized the key wasn't going to work, I tapped on the FAQ/Troubleshooting icon in the app. All that did was bring up the Tech Support number. When I called that number, Tech Support was closed - even though it was only 4 p.m. on the West Coast. For a nationwide company that seems woefully inadequate. Figuring I would call them the next day - a Saturday - tech support also isn't open on the weekends. Again, terrible customer service.
We promptly sent the keys back.
I've had numerous email "conversations" where there's a lot of platitudes and apologies but I'm guessing they're all just AI generated.
NOT RECOMMENDED.
17 de julho de 2026
Opinião espontânea
Quick and helpful
16 de julho de 2026
Resposta da KeyMe Locksmiths
We're so glad to hear our team member provided quick and helpful service. Thank you for your kind words!
Resposta da KeyMe Locksmiths
We're so glad to hear about the short wait time! Thank you for your kind words
The gentleman was very professional and…
The gentleman was very professional and courteous, and completed all the task in a timely matter.
17 de julho de 2026
Resposta da KeyMe Locksmiths
Max Green,
We're so glad to hear our team member provided professional and courteous service, completing tasks efficiently. Thank you for your kind words!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
They didn’t get my car unlocked
They didn’t get my car unlocked. I paid for a service and wasn’t provided with a successful service. Had to pay someone else to unlock my vehicle
18 de julho de 2026
Resposta da KeyMe Locksmiths
ray turano,
We are truly sorry to hear that we were unable to successfully unlock your vehicle and that you had to seek assistance elsewhere. We understand your frustration and appreciate you bringing this to our attention.
Please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
so helpful!
the locksmith was accommodating of our busy schedule, and on time. He was friendly and knowledgeable and got my new key fob cut and programmed for us in no time.
15 de julho de 2026
Resposta da KeyMe Locksmiths
Stasia,
We're so happy to hear our locksmith was accommodating and efficient in getting your new key fob cut and programmed. Your positive feedback means a lot to us!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
The lock was not fixed nor was it…
The lock was not fixed nor was it replaced. I had to call another locksmith to come out and replace the lock.
17 de julho de 2026
Resposta da KeyMe Locksmiths
L B,
We are truly sorry to hear that the lock issue was not resolved during our visit. We understand your frustration and regret that you had to seek assistance elsewhere.
Please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Hmmm
AI sent me to a 3rd party when I should have found local person and not had to spend $80 extra dollars. I will be more careful when searching next time
14 de julho de 2026
Resposta da KeyMe Locksmiths
jeff cronin,
We appreciate you sharing your experience. We are sorry to hear about the extra cost incurred and understand your frustration.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.