Only issues was the 45 minute wait time, while my per was locked in the running vehicle, it took fir them to come from so far away (Ellaworth to Bangor). You told me more than once your response time... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Only issues was the 45 minute wait time, while my per was locked in the running vehicle, it took fir them to come from so far away (Ellaworth to Bangor). You told me more than once your response time... Ver mais
A empresa respondeu
Starting with the first hello the service was professional, knowledgeable and empathetic. The customer service scheduler helped resolve several snags, like my purse with my credit cards is locked i... Ver mais
A empresa respondeu
Misleading marketing. At time of purchase, the koisk indicated 50% discount for 30 key mail in large order. They ended up charging me 5.495 per key. Homedepot or ace can make the keys under $4 a p... Ver mais
A empresa respondeu
The Carwash where I locked my keys in the car called this company to come out (even though I asked to use their phone to call someone else). The man showed up in an unmarked private car, popped my loc... Ver mais
KeyMe Locksmiths is the nation's most trusted 24 hour locksmith providing guaranteed quality service. We specialize in residential and commercial lockouts, home security systems, lock repair and installation, car key replacement and emergency lockouts. We also copy home, office and car keys, as well as key fobs and access cards quickly and accurately. If you need to install a smart lock, door lock, deadbolt, key fob, file cabinet lock or a master key system, give us a call. If you are locked out or want to schedule an appointment with a licensed locksmith near you, please call us for an upfront flat rate.
Estados Unidos da América
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Got there quickly, popped my classic 1969 Mustang’s loc in under two minutes, and was as friendly as anyone could ask. Great experience.
The Carwash where I locked my keys in the car called this company to come out (even though I asked to use their phone to call someone else). The man showed up in an unmarked private car, popped my lock in 5 seconds, and then told me it would be an exorbitant $437!! He never went over any rates with me before jumping in to unlock my car or give me a chance to agree to anything. I am young and inexperienced, and felt trapped not knowing I could even say "no" since he did the work before I could even think about it. This was a very hard (and expensive) lesson, learning about my rights as a consumer. I reached out to KeyMe to ask for help since the man did not even give me his name, but they said their contractors can set their own rates and there was nothing they could do. I felt like KeyMe treated me deceptively and unethically by not even going over pricing before doing the work and then charging whatever they wanted. I will never use this company again.
Nothing, the technician showed up and didn't know how to get in. My driver Edgardo had to use the techs tools and unlock the door. If he doesn't know how or what to do he shouldn't be on payroll.🤷🏽♂️
Ridiculous!!! Just needed extra key and 6 days later I'm still waiting for it to be delivered, and I'm NOT going to talk about outrageous price.
Never again.
Prompt response and they got me into my truck quickly.
My wife and I recently purchased a used car that came with only one key.
Figuring we needed, at least, two keys - we decided to use a KeyMe Kiosk to get the keys. After spending $292 on two keys - what we received were not 4-button keys that we thought we were getting, but just standard keys. When I contacted KeyMe, they told me they didn't do 4-button keys for a 2017 Toyota Camry. This seemed like a bait-and-switch since all the photos on the machine showed 4-button keys, and when we put in the make-and-model of our vehicle AT NO POINT did the machine say: "Do you want a 4-button key? We do not have 4-button keys for your type of vehicle. Continue?" Seems like a no-brainer - obviously not.
We decided to go ahead and just use the standard key so I downloaded the App and got the process started. Once we realized the key wasn't going to work, I tapped on the FAQ/Troubleshooting icon in the app. All that did was bring up the Tech Support number. When I called that number, Tech Support was closed - even though it was only 4 p.m. on the West Coast. For a nationwide company that seems woefully inadequate. Figuring I would call them the next day - a Saturday - tech support also isn't open on the weekends. Again, terrible customer service.
We promptly sent the keys back.
I've had numerous email "conversations" where there's a lot of platitudes and apologies but I'm guessing they're all just AI generated.
NOT RECOMMENDED.
The gentleman was very professional and courteous, and completed all the task in a timely matter.

Resposta da KeyMe Locksmiths
They didn’t get my car unlocked. I paid for a service and wasn’t provided with a successful service. Had to pay someone else to unlock my vehicle

Resposta da KeyMe Locksmiths
the locksmith was accommodating of our busy schedule, and on time. He was friendly and knowledgeable and got my new key fob cut and programmed for us in no time.

Resposta da KeyMe Locksmiths
The lock was not fixed nor was it replaced. I had to call another locksmith to come out and replace the lock.

Resposta da KeyMe Locksmiths
AI sent me to a 3rd party when I should have found local person and not had to spend $80 extra dollars. I will be more careful when searching next time

Resposta da KeyMe Locksmiths
I am rating one star because you can't rate negative 30, by far the worst company I have ever dealt with in my life. Replaced two keys for me (paid $700), and one broke the same day. I have called for the past 2 weeks to get them to fix it and they will not. Never ever use this company, ever. If you respect your bank account at all, never use this company.

Resposta da KeyMe Locksmiths
Only issues was the 45 minute wait time, while my per was locked in the running vehicle, it took fir them to come from so far away (Ellaworth to Bangor). You told me more than once your response time was on average 13 minutes, so hou missed it by alot. Strange in one of Maine's largest cities, that there was no one available locally.

Resposta da KeyMe Locksmiths
Took about an hour, didn’t get same key style but everything still works. But overall it was great.

Resposta da KeyMe Locksmiths

Resposta da KeyMe Locksmiths
So the kiosk is absurdly overpriced but at least it's convenient, right? Wrong. I paid the ridiculous fee and 2 weeks later I'm still waiting for my keys to arrive. The tracking number they gave me hasn't shown any updates in a week despite the shipping facility being only an hour away from my home. Customer service is completely useless. I just started a chargeback with my bank to get refunded but I still have no keys. Avoid these kiosks and just go to a hardware store, key copies take minutes and cost half as much. KeyMe can BlowMe.

Resposta da KeyMe Locksmiths
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