Klim Opiniões 6

A company of thieves and very poor quality, having bought the air jacket from you, then finding it uncomfortable, sold it, yet you continue to try and take money from my account, which i have blocked. I advise anyone ordering KLIM airjackets that you are entering into a scam and poor quality item not fot for purpose.

Just got a new carbon fiber klim t3 and edge goggles and wore 3 times and the sticker is all bubbling up

This winter I purchased two of Klims jackets, this past weekend I was just in Jackson Hole, Wyoming, where it was cold and snowing, and I thought great. I’ll take one of my Klim insulated jackets with me and I should be good, I was literally ice cold all day long shivering. It really tweaks me when you spend a lot of money for a product and it doesn’t perform, as a jacket goes for a Klim products they are absolute garbage under performing at every level in every way, all they are good for is a shell and for that kind of money you could go out and buy 10,000 different shells for a lot better value that would perform just as well. I am posting my two Klim jackets tomorrow for sale, I will never buy another Klim product for as long as I live what an overrated piece of junk it is.

I've owned Klim clothing for a few years. I've had 3 Badlands Pro Jackets and 2 pairs of Badlands Pro trousers, in total 4 / 5 years. They've all leaked. The first was assessed and I was refunded and I purchased new Badlands Pro kit. After a few months the jacket leaked and they kindly sent me a new one. After a few more months the zip on the sleeve broke and it leaked around the upper arms. I reported both and the zip still remains broken. The leak i was told was something I had to live with and they cannot guarantee that the garments won't leak, despite gortex giving a 5 year guarantee of 'promise to keep you dry'. Now in June this year I reported again that both leaked and I sent them off for testing. Klim paid for them to be cleaned and the DWR updated. Unfortunately the test facility made a terrible job and what came back was useless. Again they were returned, and after 6 weeks I got them back. Still with the broken zip and still leaking around the upper arms.
I will point out that, the contracts I had were brilliant hence why ive give 3 stars. But I won't be buying anymore Klim. This is a premium brand with matching price, yet the quality doesn't match the cost.

I would like to share an experience..

Last year I bought KLIM clothing, jacket + pants (Badlands Pro A3), KLIM Krios Pro helmet and KLIM Baja S4 gloves.

For a start I had a major issue with the jacket, that KLIM didn't accepted as an issue and said that it's normal. Swedish dealer was shaking their heads but no one could do anything.

Further more: On the clothes is a sign that says that KLIM USA will replace the clothes within the first 5 years if you have an accident and destroy your equipment. However, it requires a police report if they are to consider the compensation. Unfortunately I had an accident last month where my jacket and helmet were destroyed (price 3.400,- US$ in Europe). In Denmark, the police do not make a police report unless there are either other drivers involved or there is significant personal injury. I don't have a police report, but think that I instead attach an Official Journal from the emergency room of 2 broken ribs, as well as a claim from my insurance company, which is clear proof of a legitimate motorcycle accident. KLIM replies back that they cannot use my enclosed official documents, but MUST use a police report.

I try to explain to KLIM that it is not possible to get a police report because of Danish Police rules, but I have 2 other official documents that can verify my accident.
KLIM nevertheless rejects due to their rules and replies "As unfortunately anticipated, we will not be able to accept the claim without the police report."
Never before have I experienced such a rigid attitude.
EVERYTHING is possible, for those who want it to work!

KLIM chooses to keep a rigid rule, for the sake of the rule, which surprises me very much, as such a large company should be able to work with common sense, and see the point of approving other official documents, when this situation makes it impossible to do anything else.

So my review is: KLIM clothes middle range - if you are lucky, to get a peace of items that's without errors , you just hope not to get any trouble where costumer service have to "help". Further more the company morale is really low! No sence for service at all!

Disappointing!!
So for European bikes - DO NOT buy KLIM gear if you hope to get any help to restore your damaged items, or to have help fro costumer "service".

I purchased the Klim Induction Gloves, expecting them to live up to the quality and durability standards Klim is known for. Unfortunately, after just one season of use, I experienced a hole in the thumb area. While wear and tear can be expected, I didn’t anticipate the gloves to fail this quickly, especially given the price and brand reputation.

I reached out to Klim’s Warranty Department, but my claim was rejected. They determined the damage was not due to a “material or manufacturing defect” and suggested that the hole was likely caused by an outside object. However, I find this assessment questionable, as the glove’s stitching remains intact, and the hole developed in an area that should withstand regular use—not something that resulted from an external tear. I was just riding when the damage occurred, which raises concerns about the material quality and overall durability of the gloves.

To make matters worse, Klim offered me a 20% discount if I bought another pair, but as the saying goes, “fool me once.” I’m not interested in spending around $200 CAD on gloves that lasted only 4 months, which works out to about $50 per month. For this price, I expect far greater longevity and reliability.

Overall, while the gloves are comfortable and offer good protection, the lack of durability and unsatisfactory warranty service has left me disappointed. I expected more from Klim, and I will be more cautious with future purchases. I am attaching the images for readers to decide for themselves.