I had such a fantastic experience at Millets thanks to Doug. He took the time to understand exactly what I needed for my first backpacking trip and patiently talked me through the different option... Ver mais
A empresa respondeu
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Great service, quick and easy and Doug pointed out the offer that I’d have otherwise missed, saving me money in the process! Such a valued business in our town.
A empresa respondeu
Went in today for the second time this week to get some last minute supplies for a camping trip this weekend and on both visits I had amazing customer service, the staff were proactive in helping, g... Ver mais
A empresa respondeu
The manager was publicly berating and demeaning the junior member of staff. This is not acceptable behaviour and as a customer is very uncomfortable. When I went to the counter to pay both carried on... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de equipamentos e roupas para actividades ao ar livre
- Loja de roupa desportiva
- Loja de malas e malas de viagem
- Loja de artigos para acampamento
Sobre Millets - Chippenham
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contacto
17/18 High Street, SN15 3ER, Chippenham, Reino Unido
- 01249 472533
4,9
Excelente
975 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent experience!
Excellent experience this morning at Millets store in Chippenham.
Staff Member, Craig very helpful at helping me to choose the right product for me.
Plus he had an excellent attitude.
I will be shopping at Millets Chippenham in future.
Thanks Craig.
29 de março de 2025
Opinião espontânea
Resposta da Millets - Chippenham
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Great place for your outdoor needs
Doug was pleasant, knowledgeable and ended up selling me a pair of shoes that I’m very happy with.
26 de março de 2025
Opinião espontânea
Resposta da Millets - Chippenham
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
It was a great experience last time…
It was a great experience last time when I shop from millets Chippenham. Vikki gave me an excellent service.
20 de março de 2025
Opinião espontânea
Resposta da Millets - Chippenham
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Really good customer service from the…
Really good customer service from Vicki from the moment I walked in the store. Thank you!
21 de março de 2025
Opinião espontânea
Resposta da Millets - Chippenham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Amazing!!
Amazing!!! Vicky was really helpful and patient while I tried on many boots. A pleasure to deal with thank you.
21 de março de 2025
Opinião espontânea
Resposta da Millets - Chippenham
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Always popping in for bits & bobs
Always popping in for bits & bobs. Staff so very helpful & a great select of stock to choose from.
20 de março de 2025
Opinião espontânea
Resposta da Millets - Chippenham
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Doug was very helpful and pleasant
Doug was very helpful and pleasant
19 de março de 2025
Opinião espontânea
Resposta da Millets - Chippenham
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
I needed some wide waterproof walking…
I needed some wide waterproof walking trainers and had been looking elsewhere with no luck. The shop assistant (female) was very helpful indeed and found just what I needed. She gave a personal recommendation for the Merrell speed strike 2 GTX which were on offer too. She was very pleased to be able to help me.
11 de março de 2025
Opinião espontânea
Resposta da Millets - Chippenham
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Customer service was lovely
Customer service was lovely, Denise helped me get a pair of trousers from the top rack when I couldn't reach, amazing people
4 de março de 2025
Opinião espontânea
Resposta da Millets - Chippenham
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Very helpful and friendly service.
3 de março de 2025
Opinião espontânea
Resposta da Millets - Chippenham
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Karl was pleasant and very helpful…
Karl was pleasant and very helpful without being at all pushy to make a sale. Totally different experience to my earlier visit to jd sports which is why I didn't mind paying a little more for a good quality product and polite helpful service
25 de fevereiro de 2025
Opinião espontânea
Resposta da Millets - Chippenham
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Excellent Staff
All the staff were so helpful and went out of their way to make sure we had everything we needed.
22 de fevereiro de 2025
Opinião espontânea
Resposta da Millets - Chippenham
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Doug was very pleasant
Doug was very pleasant, polite and helpful this morning. Thank you
20 de fevereiro de 2025
Opinião espontânea
Resposta da Millets - Chippenham
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Doug was extremely helpful
I was served by a super helpful man called Doug today. I needed a waterproof coat for my 13 year old and he was very helpful. He was very knowledgeable and patient. Having this shop in Chippenham is a real asset especially for DofE equipment as nowhere else locally really sells the same.
19 de fevereiro de 2025
Opinião espontânea
Resposta da Millets - Chippenham
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Vicki was great!
Vicki was great, very polite and let me know about the store’s return policy in case the wellies I was buying didn’t fit, super helpful! :)
31 de janeiro de 2025
Opinião espontânea
Vicki and Jim were very helpful
Vicki and Jim were very helpful. Brought new walking boots. Wanted waterproof as I'm getting wet feet with my current boots. Vicki was very knowledgeable and gave good advice on which ones were the best.
31 de janeiro de 2025
Opinião espontânea
I love it that Millets welcomes dogs
I love it that Millets welcomes dogs. My dogs were given a dog biscuit each which they loved.
We were served by Harvey and his colleague. He helped me find the right size and colour trousers as they were very high. I love the trousers too and it was so nice to see lots of 'short' size available.
25 de janeiro de 2025
Opinião espontânea
Pleased with friendliness & helpful…
Pleased with friendliness & helpful staff.
21 de janeiro de 2025
Opinião espontânea
Great advice…
Very pleased with my new hiking trainers. Product and buying experience were first rate.
Big shout out to Vicky for helpful and knowledgeable advice in making a good purchase decision.
17 de janeiro de 2025
Opinião espontânea
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