I have just been to Millets in East Grinstead and been served by JON He could not have been more helpful and he gave me great advice about the merits of different walking shoes. He is very knowledga... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
My experience during a recent visit to the East Grinstead store was great. Despite no air con within the store in record breaking temperatures, the customer service was faultless. I didnt expect to be... Ver mais
A empresa respondeu
As Scout leaders with children who are Explorer Scouts there is always something we need last minute for a camp and this store is always the perfect place to grab everything we need. Great value and g... Ver mais
A empresa respondeu
Chloe was super patient and helpful. The selection of trekking boots and sandals was very good. We always go to this Millets because of its selection, service and price.
A empresa respondeu
Informações sobre a empresa
- Loja de equipamentos e roupas para actividades ao ar livre
- Loja de roupa desportiva
- Loja de malas e malas de viagem
- Loja de artigos para acampamento
Sobre Millets - East Grinstead
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contacto
55-57 LONDON ROAD, RH19 1AW, East Grinstead, Reino Unido
- 01342 779818
4,9
Excelente
696 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Less hassle than shopping on line.
Good range of women’s walking boots.
Millie was really helpful and patient, even though the shop was busy. Managed to get what I wanted in store.
26 de novembro de 2024
Opinião espontânea
Resposta da Millets - East Grinstead
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Lovely
Lovely, friendly store with super helpful staff. Great service.
29 de novembro de 2024
Opinião espontânea
Resposta da Millets - East Grinstead
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Excellent place to shop
A great, well-stocked shop with friendly and knowledgeable staff.
Would definitely recommend :)
29 de novembro de 2024
Opinião espontânea
Resposta da Millets - East Grinstead
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Always like shopping here
Always like shopping here. Helpful, friendly, attentive staff without being pushy. Sharon served me today and helped me make the right decision about buying my Scarpa boots. Keep up the good work.
29 de novembro de 2024
Opinião espontânea
Resposta da Millets - East Grinstead
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Johnny and Millie were super helpful
Johnny and Millie were super helpful!
Johnny went above and beyond when I said I was looking for a certain type of back pack. It wasn’t on the shelf but he remembered there was one left out back and managed to find it for me! The staff are always friendly and always happy to help
26 de novembro de 2024
Opinião espontânea
Resposta da Millets - East Grinstead
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
We spoke to the store yesterday and…
We spoke to the store yesterday and they put the boots aside for us to collect today.
All fitted well, so a very quick service.
Archie and Alfie were very helpful and knowledgeable.
Thank
24 de novembro de 2024
Opinião espontânea
Resposta da Millets - East Grinstead
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Lovely helpful lady
Lovely helpful lady, didn’t get her name. She sold me the boots that Andy had out there n hold for me at blacks in Tunbridge Wells. Lovely knowledgeable staff in both shops! Thank you
19 de novembro de 2024
Opinião espontânea
Resposta da Millets - East Grinstead
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great service from Jonny and the team
Great service from Jonny and the team. Great discounts also!
23 de novembro de 2024
Opinião espontânea
Resposta da Millets - East Grinstead
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Great customer service from Millie who…
Great customer service from Millie who was helpful in finding me the right pair of trousers & checking the price for me. Thank you
12 de novembro de 2024
Opinião espontânea
Resposta da Millets - East Grinstead
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
10/10 for sales assistant Zoe, at Millets East Grinstead.
Always a pleasure to shop in the East Grinstead store, Zoe the sales assistants that served us was very knowledgeable, helpful and always smiling.
9 de novembro de 2024
Opinião espontânea
Resposta da Millets - East Grinstead
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
ALFIE SERVED US TODAY
ALFIE SERVED US TODAY. HE WAS VERY HELPFUL AND ENGAGED IN CONVERSATION WITH US. EXCELLENT SERVICE
24 de outubro de 2024
Opinião espontânea
Resposta da Millets - East Grinstead
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Millie from EG Millets…
We met Millie when we were shopping for a rucksack, and was about to leave the shop when she asked us how she could help. We explained what we were looking for, and she said she might have something that they did not have room to display in the shop… the rucksack (2 of them) she showed us were exactly what we were looking for.. we bought both..
22 de outubro de 2024
Opinião espontânea
Resposta da Millets - East Grinstead
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Millets Customer Care Team
Great service from Jon
21 de outubro de 2024
Opinião espontânea
Resposta da Millets - East Grinstead
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Excellent service
Fantastic service, well worth going in store, the staff really go the extra mile for you
15 de outubro de 2024
Opinião espontânea
Resposta da Millets - East Grinstead
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Alfie was Excellent!
Alfie was courteous, friendly and professional. His attitude towards customer service was excellent as was his knowledge and advice re the products on sale. I can’t rate him high enough!
6 de outubro de 2024
Opinião espontânea
Resposta da Millets - East Grinstead
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
wellingtons
I needed new wellingtons. Alfie served me with friendliness and efficiency. He let me walk about in the boots until I could decide which of two excellent pairs were the ones for me. Thank you , Alfie.
6 de outubro de 2024
Opinião espontânea
Resposta da Millets - East Grinstead
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Millie was extremely helpful when I was…
Millie was extremely helpful when I was choosing my new walking boots. Both staff in the East Grinstead Millets were friendly knowledgable and kind.
3 de outubro de 2024
Opinião espontânea
Resposta da Millets - East Grinstead
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Shopping made Easy
Alfie was very helpful. He was recommended to me and I was very pleased to have received Alfie's help. He had good knowledge about which shoes would suit my purpose. He was very polite and listened to what I said as well as giving his advice. This is very important. He is certainly a good representate for Millets and the kind of assistant required.
Thank you Alfie,best wishes for your future from a very satisfied elderly customer.
22 de setembro de 2024
Opinião espontânea
Resposta da Millets - East Grinstead
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Perfect place to complete your DofE kit list
I visited the shop to complete my equipment list for the DofE expedition. Archie advised and helped me with everything in a professional, patient and very friendly manner. I got everything I needed. Thank you.
22 de setembro de 2024
Opinião espontânea
Resposta da Millets - East Grinstead
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Alfie was extremely helpful and…
Alfie was extremely helpful and knowledgeable about the various walking boots I was enquiring about. He knew which makes did half sizes and I am really pleased with the boots I purchased.
22 de setembro de 2024
Opinião espontânea
Resposta da Millets - East Grinstead
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
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