Richer Sounds - Bath Opiniões 

1507
TrustScore: 5 em 5

4,9

4A York Place, London Road, BA1 6AE Bath, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very helpful and well-informed assistant (Fred) who quickly worked out what I wanted /was looking for and advised me on what to buy and on the pros/cons of various alternatives. The opportunity to go... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

As always, friendly, helpful, knowledgeable staff. Bought a Samsung Soundbar at an incredible price and also some rear speaker stands - open box, so saved myself a few pennies. Very happy and would... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This was the best service I’ve ever had from start to finish all the guys at richer sounds in bath were helpful and knowledgable and every question was answered fast with no issues. Sean and Hayden we... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

  • 4A York Place, London Road, BA1 6AE, Bath, Reino Unido

  • 0333 900 0088

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1507)

23 773 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Top Notch Buying Experience

Professional, efficient and friendly service 👍

2 de março de 2026
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Excellent customer service & culture

I phoned the Bath branch to check if they had a particular radio in stock. Fred told me that they didn't but he ordered one in for me. It arrived quickly and I went to collect it - they were even happy for my nervous dog to attend. Whilst in the shop, I asked for some help with TVs which was given very patiently - considering my huge lack of knowledge! Customer service was amazing and I shopped there largely due to the culture and the business being employee-owned.

20 de fevereiro de 2026
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Good product

Good product - in stock at the shop
Good price
Friendly and knowledgeable staff

21 de fevereiro de 2026
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

All needs were listened to and met in a short timemymm

My Richer Sounds man worked out what was needed and between us we settled what met demands.
A couple of snags were sorted including payment requirements. All was done very swiftly.
Thanks !

18 de fevereiro de 2026
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Oberon 3 speakers

Good service in store and quick delivery. Speakers sound very good mounted on their stands. Have since purchased a new amplifier and they sound even better. Very happy with my purchase.

3 de fevereiro de 2026
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Long time Richer Sounds customer

I have brought HiFi from various Richer Sounds branches over 30 plus years, and have always found them to be very knowledgeable, not patronizing and always offer the best price. This is all true for the latest purchase from the Bath branch - thank you!

16 de fevereiro de 2026
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Easy to order

Easy to order, salesman was excellent

16 de fevereiro de 2026
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Great service

Great service, very efficient and helpful

11 de fevereiro de 2026
Opinião espontânea
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Richer Sounds in Bath.

I have used Richer Sounds in Bath for the last 8 years and have always found them to be honest and helpful as well as very knowledgeable about their products. The most recent purchase was a 43" QLED television for my brother in law who has special needs. I explained this to Sean and he recommended this particular TV because it comes with a 7 year guarantee and because it is quite straight forward to operate. As always, great service from Richer Sounds. I never go anywhere else for my TV or HiFi equipment. The TV itself was easy to set up and has great picture and sound quality. My brother in law has worked it very quickly.

13 de fevereiro de 2026
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

A good experience

It makes a change to enter a store and the staff know what their talking about. Well done lads.

19 de fevereiro de 2026
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

LG OLEDTV

Online experience good and intuitive to follow. Sean in the Bath shop served myself and was extremely helpful and knowledgeable.

9 de fevereiro de 2026
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 4 em 5 estrelas

Denon AVR Purchase

I purchased a Denon AVR. I phoned before going over and was given very good, helpful information. I drove to Bath the following day, the store was easy to find with parking at the rear. I had a couple of questions regarding my purchase, which were answered helpfully.

10 de fevereiro de 2026
Classificada 5 em 5 estrelas

New Turntable

I explained my situation and RS were able to give me good advice and suggest a turntable which was sent next day. very happy.

9 de fevereiro de 2026
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Very pleased I visited Richer Sounds in…

Very pleased I visited Richer Sounds in Bath. Tom was very helpful in updating me on latest options. Purchased a Cambridge CD player that was compatible with my current system. Parking available at back of store made collection on my way home, a couple of days later very convenient.

5 de fevereiro de 2026
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Good knowledge of products and…

Good knowledge of products and understood what I needed.

4 de fevereiro de 2026
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Knowledgeable salesperson who provided…

Knowledgeable salesperson who provided tailored advice for our specific situation. Attentive and non-pressured follow up. Genuine first class client experience.

5 de fevereiro de 2026
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Excellent service and knowledge

Outstanding knowledge from the team in Bath.
Really helped me choose the right set of headphones.
Thanks so much. It was a real joy to shop in the store.

4 de fevereiro de 2026
logótipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thank you for your 5 star review, it’s lovely to read your comments.

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