I was quoted a great price over the phone and placed my order. My item arrived the next day and I had a call and email notification. I also asked to use/borrow a Richer Sounds Head alignment protra... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I was quoted a great price over the phone and placed my order. My item arrived the next day and I had a call and email notification. I also asked to use/borrow a Richer Sounds Head alignment protra... Ver mais
A empresa respondeu
We purchased a TV at a very competitive price. All the emails were helpful and explanatory. I spoke to Sean over the phone reference collection and he was very helpful. My husband picked up the TV wit... Ver mais
A empresa respondeu
Good price, discount applied for VIP membership after phone call to Customer Services as did not receive email voucher. George from Bath store dealt with order, excellent customer service. Product or... Ver mais
A empresa respondeu
The advice and assistance provided by Richer Sounds staff and third-party installers were invaluable and much appreciated. I am delighted with both my new Yamaha A6A Receiver and LG EVO C5 TV. Thank... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
4A York Place, London Road, BA1 6AE, Bath, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great experience, staff friendly and very Knowledgeable, Tom was happy to help me set up my record player;-) Thankyou Richer sounds..;-)

Resposta da Richer Sounds - Bath
Sales team were really helpful and experienced. Next day delivery

Resposta da Richer Sounds - Bath
After looking on their website and comparing prices with others I decided to go with Richer sounds.
I did find the TV I was going to buy slightly cheaper on another site and contacted the telesales team they were so helpful.
They beat the other price and with the 6 year guarantee Richer Sounds gives it was easy to choose them over all the others.
Saw an item on line, Manhattan TR-4 box, and enquired re availability by email.
Super quick response and after a couple of further questions I made the purchase.
Great price, delivered 2 days after purchase date 👍
I cannot fault the quality of the service and product.
Great job Richer Sounds!!
Excellent service from Fred in the Bath store and the guys who fitted a new bracket for me
Very helpful in explaining the comparison of Denon 2800 and Sony 1000 surround sound amplifier.
Post sales support was excellent with Shaun as there had been a short technical query and error on invoice which resolved and corrected very quickly.
Thank you
I was browsing online but couldn't make up my mind about something and phoned the Bath store direct. I ended up talking to Sean who talked me through the options etc and I ended up ordering a set of speakers and stands at a great price with a great deal. Very happy in the end with my new Fyne Audio speakers

Resposta da Richer Sounds - Bath
Great product at a great price. Very friendly and knowledgeable staff.

Resposta da Richer Sounds - Bath
Miserable pick-up shop experience. On-line purchase; I thought it would be easy to pick up and walk home. Large box is plonked onto desk. How can I easily carry this purchase? Don't know. Could I have a bag of some description? 10p. But I don't have cash. Then, card please. But it'll cost you more than 10p to process...and I have just spent £340! A large plastic bag arrives. Then: before you leave, would you like to become a Premium customer? Would I then get a free bag or similar help to carry the purchase home? No. Then thank you for nothing, Richer Sounds. (Thought: why didn't I just get Amazon or similar to deliver the same item?)

Resposta da Richer Sounds - Bath
Question from Richer Sounds for a review.
I purchased a TAGA HARMONY HTR 1000
Just before Christmas.
Had a great time using this unit,
Very pleased with performance.
CD. Vinyl. radio. all very pleased with.
Only small complaint clock display dosent stay on permanently.
could be me not reading instruction properly.
Otherwise VERY pleased with purchase
Kevern
Bought latest Sony OLED TV not only was price great but customer service second to none. Special thanks to Sean at Bristol for his help & support on a busy Sunday. I have been a customer for many years & service/kmowledge has always been great!

Resposta da Richer Sounds - Bath
Very knowledgeable staff providing a great service.

Resposta da Richer Sounds - Bath
Just about one of the nicest businesses to buy from. Good and relevant advice, didn’t feel pressured, got a great product with an extended warranty at no extra charge. Can’t fault it.

Resposta da Richer Sounds - Bath
Delivery on day requested no damage to box item working.

Resposta da Richer Sounds - Bath
Great experience as usual. Phoned up to see whether they had the TV we wanted in stock and was answered promptly by someone in the Bath shop. Ordered online and TV arrived for local pick up within a day. Very friendly staff there. TV is so far a joy too. Extra 6 year warranty is nice touch too.

Resposta da Richer Sounds - Bath
Bought a TV and sound bar from the Bath store. Staff were helpful and arranged demos.

Resposta da Richer Sounds - Bath
People who know and understand the products they sell which is unfortunately not common anymore. Recommended some fantastic speakers and they sound great and are ideal for what I needed
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