I was quoted a great price over the phone and placed my order. My item arrived the next day and I had a call and email notification. I also asked to use/borrow a Richer Sounds Head alignment protra... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I was quoted a great price over the phone and placed my order. My item arrived the next day and I had a call and email notification. I also asked to use/borrow a Richer Sounds Head alignment protra... Ver mais
A empresa respondeu
We purchased a TV at a very competitive price. All the emails were helpful and explanatory. I spoke to Sean over the phone reference collection and he was very helpful. My husband picked up the TV wit... Ver mais
A empresa respondeu
Good price, discount applied for VIP membership after phone call to Customer Services as did not receive email voucher. George from Bath store dealt with order, excellent customer service. Product or... Ver mais
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The advice and assistance provided by Richer Sounds staff and third-party installers were invaluable and much appreciated. I am delighted with both my new Yamaha A6A Receiver and LG EVO C5 TV. Thank... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
4A York Place, London Road, BA1 6AE, Bath, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good advice, prepared to demonstrate my requirements on preferred product.

Resposta da Richer Sounds - Bath
Went out of the way to supply me the item from stock so I could collect on the day I had planned all went well
Great customer service, very helpful and and experienced gentleman who helped us. Delivered next day and good price.
Always easy to shop at Richer sound either on line or in store. Bath store is not not that big but that's just a refection on thinking how much better they could do with more space. Staff are helpful and 'interested'. Parking is ok for size of store although Bath is a nightmare to navigate in a vehicle. Pricing generally competitive.
Fred was knowledgeable friendly and helpful

Resposta da Richer Sounds - Bath
Easy purchasing experience on line and a very quick delivery well ahead of expected date by DPD. I have purchased many items from you in the past in fact a whole HiFi and television set up and have always had exceptional service would highly recommend Richer Sounds.

Resposta da Richer Sounds - Bath
The initial advice was key to making the purchase. From then on, the help was excellent. I am very pleased with the product.

Resposta da Richer Sounds - Bath
As always, polite helpful and efficient service, with great prices on great HiFi.
On speaking to one of your customer representatives, gave me the information I required to make my decision.
The ordering online and delivery was straightforward.
The knowledge of the team and the enthusiasm to meet my need
My communication with Hayden prior to going to of Bath Richer Sounds was helpful and informative. When I went to the store, Hayden was very knowledgeable and helped me choose the right speakers - which having got them home and set up, I am delighted with.
Sean was amazing! Super informative, friendly and it was a really busy day and he attended to all of us with such professionalism. Thank you for my record player and speakers. Next time, I’ll be coming for an automatic player.
Real people answered the phone old style service, great value and arrived next day !
Painless !!
Fred in the Bath store was incredibly helpful in finding us a power cable to fit a wall mounted tv set up. Thank you Fred!
I have been a customer over 20 years. Having had to claim a tv under warranty four years ago it all went smoothly. Recently buying a new television for our living room I found your prices just as competitive as the competition online.

Resposta da Richer Sounds - Bath
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