Richer Sounds - Brighton Opiniões 

2519
TrustScore: 5 em 5

4,9

54 London Road, BN1 4JE Bridhton, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I needed some information on a new TV and Charlie & Toby were very knowlegable , helpful & friendly . Toby explained everything to me clearly so that I could make a suitable choice on the best prod... Ver mais

Classificada 5 em 5 estrelas

Another definite winner from Richer Sounds/Cambridge Audio. I finally plumped for the AXA35 after long consideration, online research and a chat with the most helpful of assistant managers, Toby,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It's the 2nd time within a month that I ordered an item from Richer Sounds, via their Telesales and was kept informed throughout about its delivery. Within 24 hours it'd arrived.

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent personal service from Toby. Pleasant and not at all patronising. Explained different screen types etc. Carried tv to our car. A couple of hiccups during setting up were dealt with over th... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2519)

23 803 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Professional from start to finish

Jay listened to what we wanted, how we watched tv and then recommended a couple of sets. Then described the benefits of each. Once we had decided, Jay arranged installation. Everything went smoothly and we felt that we were being dealt with by professionals

16 de fevereiro de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Started as phone call

Started as phone call, great informative staff who were keen to try and help me, easy website with good display of information. Quick and easy delivery with trusted courier, product worked flawlessly. Can’t test their refund/return policy as am happy with product but have confidence it would have gone well!

16 de fevereiro de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Simple and straightforward to deal…

Simple and straightforward to deal with. Provided a cheaper cost than a competitor. Fast delivery. All in all a great customer experience.

14 de fevereiro de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Great service

Great service , updated my sound system and they sorted me out with top stuff at a great price

2 de fevereiro de 2026
Opinião espontânea
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Wish I’d found these guys earlier

Wish I’d found these guys earlier
All the members of staff I dealt with were lovely. Tv great too and good price. It will be my go to for all entertainment products from now on

4 de fevereiro de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Knowledgeable staff solving my

Knowledgeable staff solving my
viewing and audio problems

11 de fevereiro de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Broken Tv

Always use Richer Sounds
Customer Service second to none
Dealt with my broken television problem
Swiftly new tv arrived within 48 hours

29 de janeiro de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Customer service is second to no other…

Customer service is second to no other shop.

Charlie from you Brighton Branch deserves a pay rise, nothing is too much trouble for him.

10 de fevereiro de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Helpful team

Helpful team. They know their stuff. Recommend to anyone buying audio equipment.

29 de dezembro de 2025
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

I love Richer Sounds

I love Richer Sounds. The staff are knowledgable, patient and lovely, they price match, you're supporting the high street by shopping there, and crucially they sell great products. No reason to look anywhere else.

7 de fevereiro de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Helpful and knowledgable staff - great experience.

We went into the London Rd Brighton branch, knowing we wanted a turntable but not knowing much else.

The staff were all very helpful and knowledgable, and gave us lots of useful advice without pressuring us to buy anything. When we had found what we wanted, they ordered it in to the store and it was ready to collect a couple of days later.

7 de fevereiro de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Great experience

We bought a record player and amp from Richer Sounds for my son. OMG it’s so amazing and I did t go for the best model. So happy. The customer service is just amazing. They speak to you like a real person and not through tec geek terms. So I could understand :)

4 de janeiro de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Highly recommended

Very helpful and friendly.
Would recommend to others.

27 de janeiro de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Very helpful!

Bough projector from Richer Sounds Brighton. Staff helpful in finding the right item for me. When I got it home, it transpired that it did not suit my requirements. They sourced a more suitable alternative, ordered it into store and seamlessly swapped my item for the item that better suited my requirements. Extremely helpful. 

4 de setembro de 2025
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Excellent service

Excellent service! My 3 year old tv stopped working properly, so they arranged for it to be fixed, and due to the waiting time for parts needed, offered me a very fair price of credit to put towards a new tv, should I want that option.
Ordered a new ( even bigger tv) with no problems, and had it delivered the very next day.
The 6 year warranty is an absolute godsend.
Wouldn't purchase a tv from anyone else.
The sales advisor (Jay?- apologies if I got that wrong) was excellent . THANKS FOR A GREAT SERVICE GUYS😁😁

3 de fevereiro de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Absolutely fantastic service from the…

Absolutely fantastic service from the Brighton crew.
Extremely helpful and knowledgeable.
I can’t recommend them enough Rosie and Nick were superb.
I would recommend anyone to drop In the area for a chat.
I’ll definitely be back again soon.

3 de fevereiro de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Toby was brilliant

Toby was brilliant, great advice, bought from him twice now because of his friendliness and being very knowledgable.

3 de fevereiro de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Very helpful staff.

Very helpful staff.
When asking questions by email I always got a fast reply.
When visiting the shop the staff were very friendly and efficient at sorting me out with what I wanted.

1 de fevereiro de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your wonderful feedback

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