Another definite winner from Richer Sounds/Cambridge Audio. I finally plumped for the AXA35 after long consideration, online research and a chat with the most helpful of assistant managers, Toby,... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Another definite winner from Richer Sounds/Cambridge Audio. I finally plumped for the AXA35 after long consideration, online research and a chat with the most helpful of assistant managers, Toby,... Ver mais
A empresa respondeu
Excellent personal service from Toby. Pleasant and not at all patronising. Explained different screen types etc. Carried tv to our car. A couple of hiccups during setting up were dealt with over th... Ver mais
A empresa respondeu
I’m a returning customer. For this purchase Charlie (Brighton) gave me excellent advice when steering me to what was available for my setup. DPD were first-class, fast and efficient. (Notification... Ver mais
A empresa respondeu
Jay made everything seem so very easy and it proved to be so. I'm hopeless when it comes to any form of technology and was dreading trying to buy a set of headphones that really work for me. Jay 'got... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
54 London Road, BN1 4JE, Bridhton, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This is a great place to buy your kit. The service is second to none and they have an amazing selection. Toby came to the house to do a survey and advised on what would go best where; and he was very attentive and patient in dealing with my questions as I made my buying decision. He also followed up after delivery. I would also say that the rest of the team in the Brighton Store are also great – when I called or emailed, if Toby was not available, they were ready to answer my questions. A very good buying experience.

Resposta da Richer Sounds - Brighton
Great friendly advice about which TV to buy.

Resposta da Richer Sounds - Brighton
Ordered a replacement remote control
Jay was a pleasure to deal with
Delivered 4 days later
Brilliant service

Resposta da Richer Sounds - Brighton
I was able to speak to someone at the branch about my choice of sound bar and other questions about delivery et cetera. There was a real personal touch and I felt like I was speaking to someone who is enthusiastic about Home cinema and music in general. They gave good advice and I am very happy

Resposta da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton
I was working with Jay to get a new simple TV to my 96 yo mother in england (I am in Australia) he understood my problem and gave me a great outcome.

Resposta da Richer Sounds - Brighton
great staff, easy to collect, extra info and some cool advice, always a good team at RS

Resposta da Richer Sounds - Brighton
As ever, incredibly knowledgeable and helpful staff who may helped me make a good and informed decision.

Resposta da Richer Sounds - Brighton
Excellent service all round prompt delivery factual delivery content and it’s prompt as you can ask

Resposta da Richer Sounds - Brighton
Member of staff were super helpful, even though they were busy. Took the time to really listen to what I was looking for and then asked good relevant questions to ensure I got exactly what I wanted and for a discount too

Resposta da Richer Sounds - Brighton
Clear marketing info.
Accessible website.
Friendly and helpful interaction when calling.

Resposta da Richer Sounds - Brighton
Nick at Brighton was really helpful. We got great customer service and he gave us a good deal.
Thank you

Resposta da Richer Sounds - Brighton
I'm a telephone customer of Richer Sounds at Brighton. When I call to buy I feel I'm being treated as a special customer. Staff are willing to help, friendly and know their stuff. They can answer tech questions, give informed advice and tell me the details about my delivery.
Good discounts and best quotes on the day.

Resposta da Richer Sounds - Brighton
Friendly staff and very helpful in assisting with my purchase of a new TV.

Resposta da Richer Sounds - Brighton
Nic was extremely helpful 👏 and the service he provided was great.

Resposta da Richer Sounds - Brighton
The staff are very friendly, informative not at all pushy and offering very good value.

Resposta da Richer Sounds - Brighton
I have shopped with you twice and had your advice on the phone , very impressive place to shop in & really helpful members of staff, I will shop again , I would just like to mention I do find the website troubling to use at times though

Resposta da Richer Sounds - Brighton
Really helpful advice from Nik at Brighton. Quick response and clear advice on whether my proposed purchases would work well and also offered similar alternatives and recommended the VIP Club to me. In fact as a result of his advice I decided to choose a more expensive turntable than I'd originally selected. After I completed my transaction using the website I realised that Brighton might not get the credit for my purchase. Perhaps you can consider how to make it possible to complete a purchase online but give credit for the sale to the store / salesperson involved.

Resposta da Richer Sounds - Brighton
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.