Richer Sounds - Brighton Opiniões 

2515
TrustScore: 5 em 5

4,9

54 London Road, BN1 4JE Bridhton, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Another definite winner from Richer Sounds/Cambridge Audio. I finally plumped for the AXA35 after long consideration, online research and a chat with the most helpful of assistant managers, Toby,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent personal service from Toby. Pleasant and not at all patronising. Explained different screen types etc. Carried tv to our car. A couple of hiccups during setting up were dealt with over th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’m a returning customer. For this purchase Charlie (Brighton) gave me excellent advice when steering me to what was available for my setup. DPD were first-class, fast and efficient. (Notification... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Jay made everything seem so very easy and it proved to be so. I'm hopeless when it comes to any form of technology and was dreading trying to buy a set of headphones that really work for me. Jay 'got... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2515)

23 568 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

A great place to buy your kit, and excellent service

This is a great place to buy your kit. The service is second to none and they have an amazing selection. Toby came to the house to do a survey and advised on what would go best where; and he was very attentive and patient in dealing with my questions as I made my buying decision. He also followed up after delivery. I would also say that the rest of the team in the Brighton Store are also great – when I called or emailed, if Toby was not available, they were ready to answer my questions. A very good buying experience.

8 de junho de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

I was able to speak to someone at the…

I was able to speak to someone at the branch about my choice of sound bar and other questions about delivery et cetera. There was a real personal touch and I felt like I was speaking to someone who is enthusiastic about Home cinema and music in general. They gave good advice and I am very happy

5 de junho de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Great service

I was working with Jay to get a new simple TV to my 96 yo mother in england (I am in Australia) he understood my problem and gave me a great outcome.

5 de junho de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

great staff & service

great staff, easy to collect, extra info and some cool advice, always a good team at RS

2 de junho de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Great

As ever, incredibly knowledgeable and helpful staff who may helped me make a good and informed decision.

1 de junho de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Member of staff were super helpful

Member of staff were super helpful, even though they were busy. Took the time to really listen to what I was looking for and then asked good relevant questions to ensure I got exactly what I wanted and for a discount too

30 de maio de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

TV purchase

Clear marketing info.
Accessible website.
Friendly and helpful interaction when calling.

31 de maio de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Great customer service

Nick at Brighton was really helpful. We got great customer service and he gave us a good deal.
Thank you

29 de maio de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Best value and top customer service.

I'm a telephone customer of Richer Sounds at Brighton. When I call to buy I feel I'm being treated as a special customer. Staff are willing to help, friendly and know their stuff. They can answer tech questions, give informed advice and tell me the details about my delivery.
Good discounts and best quotes on the day.

27 de maio de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your great feedback and for supporting local business.

Classificada 4 em 5 estrelas
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thank you for your feedback, and positive comments about the Brighton store service. I'm really glad you were happy with the price paid also.

We hope to see you again soon, and hopefully next time make it a full five star experience!

The Richer Sounds team

Classificada 5 em 5 estrelas

Past experience.

Past experience.

22 de maio de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

The staff are very friendly

The staff are very friendly, informative not at all pushy and offering very good value.

22 de maio de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

I have shopped with you twice and had…

I have shopped with you twice and had your advice on the phone , very impressive place to shop in & really helpful members of staff, I will shop again , I would just like to mention I do find the website troubling to use at times though

20 de maio de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Great advice from Nik at Brighton

Really helpful advice from Nik at Brighton. Quick response and clear advice on whether my proposed purchases would work well and also offered similar alternatives and recommended the VIP Club to me. In fact as a result of his advice I decided to choose a more expensive turntable than I'd originally selected. After I completed my transaction using the website I realised that Brighton might not get the credit for my purchase. Perhaps you can consider how to make it possible to complete a purchase online but give credit for the sale to the store / salesperson involved.

20 de maio de 2026
logótipo da Richer Sounds - Brighton

Resposta da Richer Sounds - Brighton

Thanks for your 5 star review, we look forward to seeing you again next time

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