Trying to find the right TV for your needs can be tricky and after testing a couple we found precisely what we needed. Aaron and Jonathan were both gems in helping us and we’ll be forever gratefu... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Trying to find the right TV for your needs can be tricky and after testing a couple we found precisely what we needed. Aaron and Jonathan were both gems in helping us and we’ll be forever gratefu... Ver mais
A empresa respondeu
My experience was fantastic ordered my items online and picked them up from cardiff store very pleased with my new amp & turntable staff are great very knowledgeable big thank you see you soon 👌
A empresa respondeu
I'm from Toronto Canada I saw welsh customer's had high praise for the staff at the Cardiff Wales location. I had placed an order for an Roberts IStream 3L internet radio. Micheal the store manager ca... Ver mais
A empresa respondeu
Customer service is excellent. My elderly mum is severely deaf and he immediately turned and spoke to her face so she could read his lips. Extremely knowledgeable about the products and his advice was... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
106 Cowbridge Road East, CF11 9DX, Cardiff, Reino Unido
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Pleased you were able to demonstrate Freely tv to me (Currys could not) and your advice on sets with best sound as I am hard of hearing. I am very pleased with the Hisense full HD 32" to fit in our kitchen as it does not require an areal. The TV guide allows you to go back as well as forward which is brilliant we will never miss a program again. Thanks again the set is so simple to use once you've set up the catchup permissions just the job for us oldies.

Resposta da Richer Sounds - Cardiff
The chap in Cardiff was very helpful, particularly when I had been accidentally charged twice!

Resposta da Richer Sounds - Cardiff
Richer Sounds continue to impress. I’ve bought several products from them and the quality has always been spot‑on. I originally thought their email support wasn’t responding, but the reply had gone straight into my spam folder. Once I found it, the information was clear, helpful, and exactly what I needed while looking to purchase a projector. Great products and great service still one of the best retailers around.

Resposta da Richer Sounds - Cardiff
Superb service and the informative and help I needed

Resposta da Richer Sounds - Cardiff
Very helpful, great advice on speaker wire, sounds much better, will be looking for new speakers soon,

Resposta da Richer Sounds - Cardiff
The team is helpful both on the phone and in person. Price matched the soundbar I wanted. I arrived before store opening to collect but they still let me in and helped carry the item to the car and load it. I've since completed a retrospective price beat with a different member of staff and just as helpful as others. Would highly recommend.

Resposta da Richer Sounds - Cardiff
Always good dealing with richer sounds nothing is ever too much bother and you always seem to get the right results

Resposta da Richer Sounds - Cardiff
Very friendly knowledgeable staff in store and agreed to source me a remote with a solar panel when the tv arrived without one. 6 year warranty is excellent. Would recommend visiting the showroom as most tvs are on display and you’re welcome to play with them.

Resposta da Richer Sounds - Cardiff
Fast friendly service, had an issue with the tv they swapped it no fuss would recommend to anyone. Been using them for years and will continue to.

Resposta da Richer Sounds - Cardiff
Outstanding service and excellent prices, it is a real joy to shop again with Richer Sounds. All the staff in the Cardiff Branch are highly professional and extremely knowledgeable about all the products they sell. Jonathan has given me excellent answers to all my questions.
I purchased a TEAC W1200 double cassette player which has proved to be a brilliant player and a brilliant recorder.
I would strongly recommend Richer Sounds to anyone wishing to build an excellent music or media system.

Resposta da Richer Sounds - Cardiff
Great experience from first enquiry to product delivery. Friendly staff couldn't be more helpful. Would recommend without a second thought

Resposta da Richer Sounds - Cardiff
Professional, thoughtful approach. Dan in Cardiff store was excellent

Resposta da Richer Sounds - Cardiff
I recently purchased a new record player (Audio Technical) from a store at the beginning of April for £300 to replace the one I have carefully maintained for many years. A few days ago, the needle snapped during its normal use. When I tried to phone customer service, they told me that the needle was not covered under warranty and they tried to get me to buy a new needle for £49!The response is disappointing, having spent a huge amount on a record player which should have been high-quality and durable. I did not expect for any part of the product to fail so soon. My experience has left me concerned by the lack of quality and reliability of the products and service provided by Richer Sounds.

Resposta da Richer Sounds - Cardiff
Staff very knowledgable and truthful
No pressure to buy
Seamless experience
Seamless delivery

Resposta da Richer Sounds - Cardiff

Resposta da Richer Sounds - Cardiff
Excellent advice and steered me towards choices of the best product to suit my needs . I bought a Cambridge minx 301 subwoofer ,the quality is superb and the piano black finish looks and feels like a well made item . Andie was a great help and has a great knowledge base on a range of electrical goods always recommend Mr c

Resposta da Richer Sounds - Cardiff
Outstanding customer service very helpful knowledgeable friendly staff and great product also would highly recommend any sound vision equipment you need get to richer sounds

Resposta da Richer Sounds - Cardiff
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