I had the pleasure of working with Michael and Jonathan who assisted me in selecting a TV. They guided me through the options and set me up from my home, having also organised for the tripod to be bu... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I had the pleasure of working with Michael and Jonathan who assisted me in selecting a TV. They guided me through the options and set me up from my home, having also organised for the tripod to be bu... Ver mais
A empresa respondeu
We go to richer sound every time for our home entertainment systems Staff there are so helpful and patient I’m quite fussy when it comes to home entertainment Just bought Sonos Arc ultr... Ver mais
A empresa respondeu
Excellent experience. Item was out of stock, but I was told that the Cardiff branch had one that had been a display model, so was offered it at a reduced price. I accepted and spoke to the branch who... Ver mais
A empresa respondeu
Have made regular purchases from Richer Sounds since 1991 and the service has always been first class. Particular thanks to Dan and staff at the Cardiff store whose advice and customer service is seco... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
106 Cowbridge Road East, CF11 9DX, Cardiff, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I'd already done my research online, so I knew exactly what I needed. The staff sensibly checked I'd got things like the necessary interconnects and knew how to get support if there were any problems. As always, I get great service at Richer Sounds and have not gone anywhere else for audio products in over 20 years.

Resposta da Richer Sounds - Cardiff
Great to deal with over the phone, very knowledgeable. Do not promise something they can’t deliver.

Resposta da Richer Sounds - Cardiff

Resposta da Richer Sounds - Cardiff

Resposta da Richer Sounds - Cardiff
Great service and knowledge from the sales staff. Advice has made major improvements to my listening pleasure.

Resposta da Richer Sounds - Cardiff
Excellent service from expert advisors
Could not have been more helpful

Resposta da Richer Sounds - Cardiff
Really friendly service, knowledgeable staff and good value.

Resposta da Richer Sounds - Cardiff
Visited the Cardiff store, staff were very helpful and knowledgeable and quickly identified a number of good value options for my budget.

Resposta da Richer Sounds - Cardiff
Bought a Samsung S90F 77 inch with Samsung Q990F soundbar from Aaron at RS Cardiff, Fantastic service and purchasing experience.
Fitted by wall by Alex and Paul from Crystal Tech Group (as recommended by R/S) brilliant installation, added additional power sockets, hid all the cables. So professional with a real attention to detail. Cannot speak highly enough of these guys, highly recommend.
Thanks all, I’m so pleased with the finish

Resposta da Richer Sounds - Cardiff
I telephoned the Cardiff store and spoke to Andie. I told him I needed a new amplifier. He asked me about how I listen to music and recommented some amps for different budgets. I ordered an amp from web sales.
I had a problem setting up - my fault - and called the store and spoke to Aaron. He patiently helped me identify my mistake and my new amp sounds great. I've been an RS customer since the mid 80s. I'm always very pleased with RS's high quality service.

Resposta da Richer Sounds - Cardiff

Resposta da Richer Sounds - Cardiff
first class service very helpfull a very good company to deal with will come again

Resposta da Richer Sounds - Cardiff
I had a great deal on buying some Hi Fi Separates by becoming a VIP member.
The Website was easy to use and there's the added security of a shop premises not to far away. No Brainer.

Resposta da Richer Sounds - Cardiff
Richer sounds Cardiff absolute legends couldn’t have asked for a better service Jonathan went above and beyond

Resposta da Richer Sounds - Cardiff
tHIS COMPANY'S REPUTATION WENT BEFORE IT AND SALESPERSON aNDIE MADE SURE i* WASN'T DISAPPOINTED. HE KNOWS HIS STUFF AND CLARIFIED WHERE i WAS gOING WITH MY CHOICE OF LARGE FORMAT SMART TV. AS A RESULT I KNOW I MADE THE RIGHT CHOICE. THANKS ANDIE AND THANKS RICHER SOUNDS.

Resposta da Richer Sounds - Cardiff
Great customer service after problem with tv. The 6year guaranteed proved invaluable as the tv developed a defect at 18months after purchase!

Resposta da Richer Sounds - Cardiff
Superb service! Nothing was too much trouble. As I’m a very fussy customer. Cardiff shop.

Resposta da Richer Sounds - Cardiff
No problems, received what I ordered. Only slight negative was I didn't receive notification that it had arrived in the store and was ready for pickup.

Resposta da Richer Sounds - Cardiff
You can't beat Richer Sounds for service. Purchased a TV but found the viewing angle on it very poor , spoke with Andi at the Cardiff store and all was resolved. I was allowed to choose another model no questions asked, it was delivered the next day free of charge and the other TV collected at the same time. I can't imagine many other retailers offering that service and I would like to thank Andi personally again. Thanks Richer Sounds and you can be assured as ever for all my home entertainment business in the future.

Resposta da Richer Sounds - Cardiff
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