I knew what I wanted, so I expected an easy conversation. My phone call was quickly rewarded with a human voice in my local store who listened to my needs, checked stock and made sure that I had the... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I knew what I wanted, so I expected an easy conversation. My phone call was quickly rewarded with a human voice in my local store who listened to my needs, checked stock and made sure that I had the... Ver mais
A empresa respondeu
I'm a beginner to all things HiFi so l found the advice making my purchase very helpful and informative. Bought a new Wiim Pro for streaming through my amp, and some good quality leads for my speakers... Ver mais
A empresa respondeu
Once again Richer Sounds came up trumps. Nick was able to source us the tv we wanted (which we couldn’t get anywhere else) for next day delivery. He wa# also super knowledgeable about how to set up th... Ver mais
A empresa respondeu
It's extremely rare to find service like these guys provide in this day and age but they nailed it. They have a real old school approach to everything which just works. They help, advise and genuine... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
31 High Street, GL50 1DX, Cheltenham, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nice personable chap in the shop. Knowledgeable and open.

Resposta da Richer Sounds - Cheltenham
Wanted a record player for my daughter and got great service, great price, and in stock!

Resposta da Richer Sounds - Cheltenham
I'm a beginner to all things HiFi so l found the advice making my purchase very helpful and informative. Bought a new Wiim Pro for streaming through my amp, and some good quality leads for my speakers, laptop and turntable. Very pleased with the purchase, price and advice. Thank you.

Resposta da Richer Sounds - Cheltenham
Really helpful when deciding on what to buy. Gave a good deal and was delivered very quickly.

Resposta da Richer Sounds - Cheltenham
I knew what I wanted, so I expected an easy conversation.
My phone call was quickly rewarded with a human voice in my local store who listened to my needs, checked stock and made sure that I had the necessary cables and stands. Local stock was not available so I was made aware of my collection or delivery options. The items arrived earlier than expected. No fuss or complications, real humans, real shops, pleasurable shopping, excellent hi fi.

Resposta da Richer Sounds - Cheltenham
Staff were knowledgeable, friendly, courteous and helpful. We got what we needed and were very pleased with our purchase. We were served by Jason who took a lot of time and effort.

Resposta da Richer Sounds - Cheltenham
Great to get assurance from knowledgeable staff about my TV bracket.
Not 5* yet because the brackets Not been put up.

Resposta da Richer Sounds - Cheltenham
The staff were very helpful with their suggestions and the after sales service I received. Prices are competitive too.

Resposta da Richer Sounds - Cheltenham
Very good support from Luke at Cheltenham and a professional delivery experience too. High levels of customer service, knowledgeable staff and price competitive too. What’s not to love?

Resposta da Richer Sounds - Cheltenham
Very helpful staff, and had what I needed in store. The price was very reasonable as well. Have used them before and prefer to use on the high street brands.

Resposta da Richer Sounds - Cheltenham
Once again Richer Sounds came up trumps. Nick was able to source us the tv we wanted (which we couldn’t get anywhere else) for next day delivery. He wa# also super knowledgeable about how to set up the tv within a media wall and access all the necessary services.

Resposta da Richer Sounds - Cheltenham
It's extremely rare to find service like these guys provide in this day and age but they nailed it. They have a real old school approach to everything which just works. They help, advise and genuinely make you feel valued and appreciated as a customer rather than just a tick on a sales sheet like most do nowadays!
I won't hesitate to use them again for any kit that I want or need in the future. Thanks RS and especially to the guys at the Cheltenham branch for not only a flawless experience, but for restoring my faith in humanity somewhat!

Resposta da Richer Sounds - Cheltenham
Fantastic in every way possible. Couldn’t have been better. I would recommend them to anyone.

Resposta da Richer Sounds - Cheltenham
The store were very helpful ... able to confirm my choice.
Delivery was as expected and all went well.
Happy with everything

Resposta da Richer Sounds - Cheltenham
I ordered some Shokz headphones online through the Richer Sounds website and I received a call first thing the following morning to say that they were ready for me to collect from the store. The staff in my local Cheltenham store were all very polite and helpful. Will definitely buy from them again.

Resposta da Richer Sounds - Cheltenham
Great Demo in store by Gaetan.
Product has exceeded my expectations. Perfect product for my needs.
Quick delivery.

Resposta da Richer Sounds - Cheltenham
Good experience from first enquiring in the Cheltenham store. Helpful but not pushy advisor. Listened to what we wanted. When we decide to by a new tv the process was quick and easy, delivery arranged. Delivery people kept us informed, arrived in the time frame, courteous and friendly people. Very satisfied. Managed to set the tv up ourselves and appears to be working perfectly. Very pleased.

Resposta da Richer Sounds - Cheltenham
Cheltenham has a great team. They always provide the very best service. Thanks to all.

Resposta da Richer Sounds - Cheltenham

Resposta da Richer Sounds - Cheltenham
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.